OSM Worldwide Reviews 

I ordered some shoes from Hike Footwear. The shipping track says OSM is the company carrying out the last mile of the process.
These shoes have been walking for so long waiting to be delivered, that, probably they are worn out by the time they get here.

I ordered my contact lenses from my usual company on April 24th, and everything seemed fine—until I saw they were being shipped through Cross Border Connect OSM. That’s where the problems began.

The package arrived in the U.S. on May 1st, and Cross Border Connect has had my contacts since May 2nd. It’s now May 13th, and I still don’t have them. That’s nearly two weeks just sitting in limbo, with no updates or meaningful progress.

This is, without a doubt, one of the worst shipping companies I’ve ever dealt with. Even the Better Business Bureau shows they have numerous complaints. Frankly, I’m shocked they’re still in business.

Going forward, I will avoid ordering from any retailer that uses Cross Border Connect OSM for deliveries. It’s just not worth the hassle.

I'm always so disappointed when I see that someone has used this company to send a parcel to me. It means that a week has been added to the total travel time compared to any other shipper. They are so bad that once I learn a company has shipped something through them to me I don't do business with that company anymore.

I understand that some people may have had terrible experiences with this company, but my experience was excellent! I order some Easter pamphlets from a company on Amazon and they used OSM Worldwide. The shipping was speedy and the tracking process was easy. I prayed, after reading all the negative reviews that my items would arrive before Easter and they did!

Worst company ever. USPS has been waiting on a package from them for days. They are the slowest and worst shipping company out there!

Their website claims to deliver packages domestically within 2-5 days but you should manage your expectations and expect your package in 2-5 weeks. Absolute joke of a company

This Company is terrible!. A package I am waiting on from Ebay the seller who I paid $10 bucks for shipping unfortunately had OSM pick it up and it's now an entire week and counting and it still says usps is awaiting to receive the package from OSM WORLDWIDE!. Stay away from this COMPANY at all costs they are worse then usps which is BAD!. I now will be filing a complaint on OSM with Better Business Bureau tomorrow as well!.

My package went from Atlanta to Illinois to Pennsylvania, I live in Hampton Virginia. Maybe in another week or so it will find its way to the east coast. These guys are the worst.

Horrible updates and they lost my package after lieying saying it was delayed due to weather.

Package has not been transferred from OSM to USPS after many days. Horrible service.

OSM Worldwide consistently loses track of and LOSES orders en route to USPS. The USPS has a poor track record themselves.
Has been over two weeks since order placed and now tracking information is unavailable.
Happens with any item involved with OSM.

Put OSM WORLDWIDE out of business immediately. Keep posting how TERRIBLE Their service is! Cost savings to the originating company cannot be big enough to replace product every time a package is lost in transit. Unacceptable slow and in deficient!!! Why can't I give ZERO stars??? OSM has list 3 of 3 packages that I ordered (separately) from the same company.

Absolute joke. I’ve been waiting 2 weeks now for a package. 4 days ago it left another one of their facilities just to go to the post office and have them bring it the rest of the way and it still hasn’t got there.
A 1lb package from a couple states away and it’s been 14 days. I would leave a zero if I could because I’m pretty sure they lost my package. No one can tell me where it is .. It amazing they’re still in business. They advertise 2-5 days for shipping .. false advertising

I had ordered a product online from a seller that uses this company. My package sat for ten days in the pre-shipment phase for USPS to get the package. Three e-mails later the company has finally released the package to USPS for delivery Thursday. I will NEVER do business again with a company that uses this shipper.

My package has been sitting in Illinois for over a week. I placed my order from an Amazon seller over 12 days ago. I will never order from a seller who uses OSM again.

It has been a week since my parcel cleared customs and still not movement. After contacting them they only told me what I already knew so no help. I will definitely make sure I do not use these again. This is the second time and the last

The Absolute worst shipping company EVER. It has been a month and still no update on package.

The package has remained "left facility" for days with zero updates.

Much like everyone else has stated, absolutely HORRIBLE!! You type in tracking number and it just says their system isn't working properly. Not sure how accurate their tracking is when looking on USPS site, it said my package sat in PA for 5 days...that's only an 8 hour drive from my house. And STILL, minimum 2 days before I receive it. And why is it, every time there is a question asked to them, they say to contact the business you purchased from? Answer, they are a shady business that doesn't want to answer you. They want you to be pissed off at the company you bought it from, rather than them. I sincerely hope that WYZE stops using this company, as anything shipped from them, previous to now, has been quick and great. Honestly, I don't understand how OSM Worldwide is even in business!!

It's been almost an entire week since OSM picked up my package and has yet to hand it off to USPS. Never heard of this carrier before but a quick Google led me down a rabbit hole of terrible reviews. How is this a functioning company?!