Oshadhi Essential Oils Reviews 19

I’m extremely disappointed with the recent level of service from Oshadhi.

I had previously considered them a reputable company, but the service has noticeably dropped off. Recent parcels have felt like they were dispatched as an afterthought, with inadequate care taken in fulfilment and packaging. I have also had items arrive damaged, which is unacceptable for products of this nature and price point.

What has made the situation worse is the way the issue has been handled. I was sent a return label for a damaged item, but the label had expired. I explained this, yet instead of simply providing a valid return label and resolving the matter properly, Oshadhi have now said they will not dispatch a completely separate new order until the damaged item from the previous order is returned.

That is not reasonable. The delay in returning the damaged item was caused by the expired return label they provided. Holding an unrelated paid order because of that feels punitive and unprofessional.

I have also found the tone of some recent emails from staff to be condescending rather than helpful. When a customer receives damaged goods, explains the issue clearly, and is then blocked from receiving a separate order, the company should be taking accountability — not making the customer feel like the inconvenience is their fault.

The overall impression is that customer care, dispatch standards, and basic accountability have declined sharply. I would expect a specialist company selling premium essential oils and natural products to handle orders carefully, communicate respectfully, and resolve damaged-delivery issues efficiently.

At this point, I cannot recommend Oshadhi based on my recent experience. I hope they take this feedback seriously, review how damaged orders and returns are being handled, and stop withholding unrelated orders when the problem has arisen from their own expired return label.

Update: This could have been resolved very simply by Oshadhi issuing a replacement return label after the original one expired. Instead, they have refused to provide a valid return label for the damaged cleanser and are now refusing either to dispatch or refund a separate paid order worth approximately £300. After around 10 years as a customer, this has ended my trust in the company and I will not be returning.

I thought a long time before making an order as I have very sensitive skin which nothing seems to agree with. I purchased a hydrosol which was of very good quality. The spray top nozzle was extremely fine and a pleasure to use. It was from a very fresh batch with a long best before date. I am very happy with my purchase and I highly recommend ordering from here.

This company is fantastic. Ethical, quality, natural products. I have changed most of my personal care products to Oshadi including my perfume (smells amazing, all natural ingredients), moisturiser (now use organic rosehip seed oil), facial toner, my husband uses their after shave and male perfume, their handcream too as well as their essential oils. Well packaged, informative emails, and good delivery and fair prices. Wouldnt use anyone else now.

There was a problem with the cap to one of the oils. The bottle was replaced immediately with thoughtfulness.
I find the oils of high quality and customer service excellent.

im paying customs from uk to ireland 29.10 euros for a 100euro package, never again... and i know I paid some thing at the checkout as well, what a joke

Great oils and customer service!

I've purchased from Oshadhi a few times now, mainly their wide range of essential oils and carriers and I'm always very pleased with the quality. All the essential oils I tried, from Highland Lavender to Palo Santo to the Rose jojoba dilution smell divine. So does the rosehip seed carrier oil (and feels great on the skin!). Recently I also experienced their customer service and must say, I was impressed by the fast and thorough response I received. Shout out to Nicola who assisted me this time from a very happy customer!

The best quality oils and great customer service! I love the Oshadhi Niaouli Organic Essential Oil

I love Oshadhi oils. They always smell amazing & fresh and they have a large variety on their website. It is a brand that I trust not to adulterate their oils like some other larger brands. I definitely get better results from my clients when I use these essential oils.

I've used Oshadhi a number of times now & I love this company. The oils are excellent & customer service is absolutely brilliant. They always go the extra mile & whenever I have needed to phone the call is picked up quickly & by a real person!

I found these essential oils very weak. Virtually no smell to them, either when smelt as pure drops, or put in a burner with water. Incredibly indistinct. I have a very good sense of smell and was very disappointed.

Oshadhi.dk this is a review for the danish branch of Oshadhi.dk - Thanks for the oils and the service. Thanks for making a danish shop for these oils, that were hard to get after brexit, so a danish webshop makes it a lot easier to purchase these high quality oils online for Danish customers. High quality for a good price.

I have been a devoted customer of Oshadhi products for over two decades now. For starters, their customer service is impeccable. I was even sent a few complimentary vials of different essential oils the singular time something went awry on their behalf in regards to an order I'd placed. I'd written another review for them elsewhere (upon their request) and, as a 'thank you' gift, was send a free full-sized bottle of one of their body care products. One's goods always arrive promptly and packaged in tissue paper with great care. If one has any questions, a reply comes either the same day or the next and in thoughtful letter form.

Now let's get to the quality of Oshadhi oils, blends and hydrolats: they're exceptional - truly. As one reviewer has already stated here, they're 'infused with light.' Indeed, naturalist and teacher, Dr. Malte Hozzel, founded Oshadhi which is Sanskrit for 'healing plant' and the roots of this word mean 'carrier of light.'

Think how true this is about plants: they're beautiful, living beings (each one guarded by its own unique plant deva) who are touched and infused with the powers and properties of not only the light of the Sun, but the Moon and Stars as well. With this illumined energy comes healing, balance and wholeness.

Jonathan Hinde was chosen by Dr. Hozzel to represent Oshadhi and he couldn't have chosen someone more respectful and competent to uphold the ethics and standards of this phenomenal company.

Here's a little about the care with which Oshadhi oils are created (as taken by their website and paraphrased by me): the farmers from which the plants come must 'love their plants' and so too, the Earth. The oils are distilled through low temperature and low pressure methods which yields a superior-quality product. High energy electromagnetic are avoided during the process and music is played throughout the night. How can these oils not be as heavenly as they are then?!

Price-wise, I find Oshadhi affordable but, of course, some oils cost more because of their source, availability and sustainability, the particular growing method applied (organic, wild-crafted, etc.) and output (for instance it takes 5,000 pounds of rose petals to yield 16 ounces of volatile oil!). However, smaller vials are available as are a pricier oil diluted in a carrier oil such as jojoba or almond. Both of these options help to circumvent cost if one is more strapped for cash, but is wanting to work with the more expensive oils.

Obviously, I highly recommend Oshadhi. They're the essential oil brand I swear by to anyone who's first getting into aromatherapy or those who already are. ;-)

Many, many 'thank yous' and 'bless yous' to Oshadhi!

Great quality oils and great customer service. My order did not arrive because of Royal Mail and Oshadhi customer service was really quick and effective dealing with it. Really, really pleased with them, I never write reviews but I wanted to recommend this company to everybody. Plus their oil variety and quality are excellent ( I use rosemary and lavender for hair care, and it makes a huge difference) Thank you!!!

I have placed a few orders with this company and the oils are absolutely magic! Packages are sent quickly and well packaged. They also have affordable dilutions and smaller containers of the more expensive oils which is really useful. The information on their website is great too. Very happy

The best essential oils you can buy, excellent quality and choice, pure and potent oils. Worth every penny, top shelf quality. Customer service also polite and helpful and delivery service very good as well. Excellent :)

Little Bottles of Fragrant Light. I have not come across other essential oils that shine like Oshadhi oils. They emanate light through their energy and smell so so beautiful, potent, clean. I feel the purity, care and love that goes into making them. A beautiful company to deal with, who have impeccable standards and ethics.

I am a practitioner and use many brands - DoTerra, Young Living, Neal's Yard, Plant Therapy and others... They all have their uniqueness, and I love them all, but none emanate light like Oshadi oils. For this, and the integrity this company has, Oshadhi is who I buy most of my oils from now

The catalogue and range of oils is amazing. The blends are lovely too. The prices are fair and true to the quality of the product.

This is a company I love and appreciate in every way I have experienced them!!

I am totally blown away by the love that is poured into these products. My order was wrapped in beautiful tissue paper- like a gift. Love it. I have just opened my jar of organic Shea butter and it is absolutely divine to work with. The best I have ever tried.

I came online to read reviews of oshadh's synergy blends, specifically petit prince, and was surprised to not find so few reviews. So I feel that I have to write a review here. Grounding strength was my introduction to oshadhi and, falling in love with it for its complexity, I bought two (at a time when I could least afford it - student days...). Years later when I wanted to repurchase it (it ages well and i still have one bottle kicking about somewhere ...) I notice that it has been reformulated but I'm still excited to try it.

Anyway, amazing blends. Try them.

Fabulous quality, vast selection, impeccable production and business ethics, exceptional customer service and speedy delivery. I use a lot of the Oshadhi hydrolats in my spirit healing practice, for cleansing room energies, auras, effecting change in the physiology and spirit bodies etc. 6ft 6 rufty tufty firemen are not immune to the delights of Angelica Root, Bay Laurel, Bulgarian Rose, White Champaca (to name but a few).