Oscar & Hooch Reviews 

1,296
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 148 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the exceptional quality of the collars and leads, noting how well they withstand frequent washing and everyday wear. Buyers are also thrilled with the vibrant range of colors, soft textures, and the impressively swift delivery accompanied by wonderful packaging. Some reviewers were not happy with specific features, mentioning that raised stitches can sometimes unpick over time or that certain smaller sizes appear narrower than previous designs. A few consumers also encountered minor product flaws, though the customer support team proved helpful in handling replacements and refunds.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and craftsmanship... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the beautifully crafted... See more

Delivery service

Clients share positive opinions on delivery_service, consistently reporting speedy and efficient shipping... See more

Service

Customers consistently note positive experiences with service, highlighting speedy and efficient delivery... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as cheerful,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought one yellow signature snap collar and one burnt orange eco soft fit for my Labrador. I like to have spare one whilst other is being washed. Bought both in the sale so happy with saving. Lovel... See more

Company replied

Rated 5 out of 5 stars

As always customer service is outstanding. Your order arrives beautifully packed and addressed to both you the owner and your 4 legged friend. That's a lovely personal touch. Alfie now has matching s... See more

Company replied

Rated 5 out of 5 stars

Repeat purchase. Skye needed a collar refresh so returned to Oscar and Hooch and ordered a different colour. The product is top quality, goes in the washing machine over and over. Wouldn't buy anythin... See more

Company replied

Rated 5 out of 5 stars

Purchased a collar for our dog, Jasper. Always buy Oscar and Hooch collars and training leads, such good quality, durable and easy to wash. Looks great on our dog - smart and classy. Excellent company... See more

Company replied


Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

Oscar & Hooch is a British company specializing in luxury dog accessories, including collars, leads, and harnesses, all handmade in the UK with a focus on style, comfort, and durability. Founded in 2012 and based in Somerset UK, they use the finest quality materials such as tweed, ultra-soft velvets, and hardwearing suedette to create practical yet fashionable products designed to withstand everyday wear and washing. The brand is committed to ethical and sustainable practices, with an Eco SoftFit range featuring recycled fabrics and super-strong side release buckles. Oscar & Hooch offers a wide range of sizes and styles to suit all dog breeds, with detailed sizing guides and helpful blog content to assist customers in choosing the perfect fit. Their products are available worldwide through their online store. Oscar & Hooch combines British craftsmanship, luxury materials, and a passion for dogs to deliver stylish, durable, and ethically made dog accessories for discerning pet owners.

Our shipping promise

Free shipping on all orders over £25

Delivery with 48 hours of ordering and next day delivery available for orders placed by 1pm.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(1,296)

146 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A wonderful company

A wonderful company – I bought two blue leather collars for my dogs. They are so stylish and smart, I’m very pleased with my purchase.

5 May 2026
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Reply from Oscar & Hooch

Thanks for your review Sophia! And for liking what we do ☺️ Best Wishes to you all 🐶🐶. Elaine

Rated 5 out of 5 stars

2nd time purchaser of superb soft…

2nd time purchaser of superb soft collar for Skye our Retriever ! Great service and love the handwritten thank you on invoice.
Great Company to deal with!!

Andrew Morgan

1 June 2026
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Reply from Oscar & Hooch

Thanks for your review Andrew. Thanks for coming back to us and liking what do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Signature snap dog collars

I have had two collars from Oscar & Hooch, they arrive quickly and are beautifully packaged with a personal touch. They look and feel of good quality and appear comfortable for the dogs. Fastening is easy to do up and undo and is secure. I ordered a harness as well but unfortunately it wasn’t suited to my dog but their returns procedure is quick and easy.

5 May 2026
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Reply from Oscar & Hooch

Thanks for your review Lauraine. And thank you for coming back to us and liking what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Good quality collar and lead

Good quality collar and lead. Quick delivery.

18 May 2026
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Reply from Oscar & Hooch

Thanks for your review Hannah! Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Lovely soft collars in great colours. Come beautifully packaged.

18 May 2026
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Reply from Oscar & Hooch

Thanks for your review Gemma 😘 And thank you for coming back to us ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Would recommend they are really soft…

Would recommend they are really soft yet stong collars wouldnt buy any other they wash well when your dog decides to choose another perfume for their coat when out and about 🙂

22 April 2026
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Reply from Oscar & Hooch

Thanks for your review Diane. And thank you for coming back to us and liking what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Ordered a matching collar and lead

Ordered a matching collar and lead. Great items but unfortunately had an issue with collar but got a refund. Good company to deal with thanks Elaine

13 April 2026
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Reply from Oscar & Hooch

Thanks for your review Stuart. Glad you are a happy customer in the end ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Lovely company and products

Lovely company and products. Very informative and great packaging with personalised message.

14 May 2026
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Reply from Oscar & Hooch

Thanks for your review Ashley. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

The collar and more to the point is…

The collar and more to the point is just so soft and comfortable to hold. Isabelles normal lead is just so uncomfortable to hold, especially when she pulls. I certainly would (and will) buy again.

11 May 2026
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Reply from Oscar & Hooch

Thanks for your review Janet. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

2nd time purchase of a dog collar for…

2nd time purchase of a dog collar for my Boston Terrier (small fitted perfectly) love the colours. The last collar lasted over 2 years and has survived rain, sweat, and fox poo!

8 May 2026
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Reply from Oscar & Hooch

Thanks for your review Suzannah! And for coming back to us. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Return Customer

A great quality, beautiful, hand made lead. Very strong, durable and can be machine washed. This is our third one in 6 years so that says it all. Beautiful product.

8 May 2026
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Reply from Oscar & Hooch

Thanks for your review Jane. And for coming back to us and liking what we do ☺️ Best Wishes Elaine

Rated 4 out of 5 stars

Our dog is definitely more comfortable…

Our dog is definitely more comfortable in this harness, the straps were sliding a bit and we got in touch with the Oscar and Hooch team who were very helpful and we leave a happy customer.

6 May 2026
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Reply from Oscar & Hooch

Thanks for your review Karina. ☺️ Glad you are a happy customer in the end. Best Wishes Elaine

Rated 5 out of 5 stars

Excellent quality

Shipped quickly. Excellent quality item . Replaced collar bought 4 years ago .
Highly recommended.

6 May 2026
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Reply from Oscar & Hooch

Thanks for your review Mimi. And thank you for coming back to us ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Great well made goods.

29 April 2026
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Reply from Oscar & Hooch

Thanks for your review Betty. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Happy little dog

Tilly had a really beautiful African beaded collar which was much admired but eventually it fell apart and I wanted to replace it. The tweed collar from Oscar and pooch is equally admired and is obviously comfortable for her to wear, fits well and is also much admired. Thank you

27 April 2026
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Reply from Oscar & Hooch

Thanks for your review Liz! Glad to hear Tilly's collar is getting admiration and is comfortable ☺️ Glad you like what we do. Best Wishes. Elaine

Rated 5 out of 5 stars

Stylish lead and collar

Stylish lead and collar, soft and lightweight material, beautifully packaged as well. Nice to support a UK business.

27 April 2026
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Reply from Oscar & Hooch

Thanks for your review Angela. Glad you like what we do and thank you for supporting our UK small family business 🇬🇧🐶❤️ Best Wishes. Elaine

Rated 5 out of 5 stars

Great product and first rate service.

I can't recommend this company highly enough, they are superb. I bought a harness from them which turned out to be too big so I couldn't tighten it up enough. This was a bit of a problem because I needed a harness to start some training sessions, so I spoke to Elaine who was so unbelievably helpful. She shipped me a replacement harness of a smaller size by 24 hour Next Day delivery and also sent a return label by email. The original purchase was refunded within two days. Wonderful service and a really nice lady to do business with. The hand written note on the delivery paperwork is a delightful personal touch and to top it all it's a British company. Oh, and mustn't forget that the harness is great quality and looks really good.

23 April 2026
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Reply from Oscar & Hooch

Thanks for your lovely review and kind words Mick! We try our best to make it easy to deal with us! Glad to get you and Sadie 🐶 sorted with a harness and delighted you like what we do. Very best wishes. Elaine

Rated 5 out of 5 stars

Really lovely and quick!

Really lovely soft touch and washable collar. Very fast delivery even on the standard option.

24 April 2026
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Reply from Oscar & Hooch

Thanks for your review Rachel. Glad you like what we do ☺️ Best Wishes. Elaine

Rated 5 out of 5 stars

Fab stuff!

Lovely, very well made products. Also very comfy collars. I love their stuff!

23 April 2026
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Reply from Oscar & Hooch

Thanks for your review Sue. Glad you love what we do 🥰 Best Wishes. Elaine

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