I was excited to hop on the kickstarter campaign for Oru’s newest kayak after seeing my nephew’s Oru. The kayaks were promised in August and there have been no updates since June. I did receive two l... See more
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Review for Customer Service I've been awaiting for over a month for a piece of my kayak to be replaced and have received 1) 0/5 calls answered (2 resulted in a full voicemail) 2) A delay bet... See more
I received a new cockpit rib that is thicker than previous. Thus, I need longer spacers for the screws. It would help to have these provided with an explanation. I struggled with getting parts to co... See more
It has been 3 weeks since my wife and I spent over $3,000 on two kayaks, vests, and packs. Since receiving the order confirmation email the day of purchase we have heard nothing from Oru. The website... See more
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Folding addicted.
Folding addicted.
My bikes are Mark Sanders’ Strida 3.0 and iF-mode.
My kayak is only origami Oru Kayak!
Innovative product that fits our needs …
Innovative product that fits our needs perfectly. Would recommend anyone looking to get out and paddle in places that are less accessible or constrained for space.
It’s taken a month to receive a …
It’s taken a month to receive a replacement part. Still don’t have it.
Love the product but if you call …
Love the product but if you call customer service no answer & have never had a call back
The foldable (s) performed as …
The foldable (s) performed as advertised. They are great for camping or around the local streams. Easy to set up and very stable. I was totally surprised.
Great product
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