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Rated 1 out of 5 stars

My experience with this orthodontic treatment has been very disappointing. The treatment was intended solely to straighten my front teeth, and I was repeatedly assured that my bite would not... See more

Company replied

Rated 5 out of 5 stars

I’m very happy with the service. No unexpected costs or surprises. I had an L package that included everything: the scan, orthodontist appointments, whitening, which I liked. I know that other competi... See more

Rated 5 out of 5 stars

I am very happy with Orthoclear's service! I live in Belgium and had to travel to The Netherlands a few times, which was really easy to do. I highly recommend it, not only for people living in Netherl... See more

Rated 5 out of 5 stars

Very happy to have chosen Orthoclear. I had initially done an assessment with another company and it was more expensive and I needed to get a bar behind my teeth. I’m almost finished with my aligners... See more

Company details

  1. Dental Laboratory
  2. Cosmetic Dentist
  3. Dentist

Written by the company

Orthoclear® helpt mensen hun glimlach op een comfortabele en betaalbare manier te verbeteren met transparante aligners. Met behulp van digitale 3D-scans en geavanceerde planningstechnologie wordt een persoonlijk 3D-plan gemaakt dat laat zien hoe tanden stap voor stap kunnen worden uitgelijnd. De eerste stap is een advies en 3D-scan in een van onze SmileStudios of bij een samenwerkende tandartspraktijk. Op basis van deze scan wordt een digitaal behandelplan opgesteld. Je kunt het voorgestelde resultaat vooraf bekijken en daarna beslissen of je verder wilt gaan met de behandeling. De aligners worden op maat gemaakt en begeleiden de tanden geleidelijk naar een betere positie. Tijdens de behandeling wordt de voortgang gevolgd en waar nodig begeleid door zelfstandige tandartsen. Orthoclear combineert digitale technologie met professionele tandheelkundige begeleiding om een behandeling toegankelijker en betaalbaarder te maken. Veel behandelingen kunnen al starten vanaf ongeveer €500, afhankelijk van de complexiteit. Naast alignerbehandelingen biedt Orthoclear ook oplossingen om het resultaat langdurig te behouden, zoals op maat gemaakte retainers via BITE CLUB. Onze missie is om orthodontische behandelingen eenvoudiger, transparanter en toegankelijker te maken, met duidelijke prijzen en moderne technologie.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

362 reviews

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Replied to 100% of negative reviews

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Rated 1 out of 5 stars

My experience with this orthodontic…

My experience with this orthodontic treatment has been very disappointing. The treatment was intended solely to straighten my front teeth, and I was repeatedly assured that my bite would not be changed. However, during the process, it was altered, and the final result is a misaligned bite and teeth that are still not properly straightened.

After investing a significant amount of money, I now face the need to start another treatment to fix the very issues this treatment caused and to finally straighten my teeth, which was the original goal.

Additionally, the customer service was very poor. The guy from the company I spoke with on WhatsApp was at times rude and unpleasant, making the experience even more frustrating.

In short, a very negative experience both because of the treatment outcome and the customer service. I would not recommend it at all.

It is better to invest more money in a real professional from the start.

1 May 2025
Unprompted review
Orthoclear® logo

Reply from Orthoclear®

Hi Maria Pia,

I can see a very long list of messages from your side and our replies to these.

You started the aligners in August 2024 and then informed us about moving to Spain. In October 2024 you booked an appointment and then canceled it the day before. From then on there hasn't been any more messages until your 1 star review from today.

It would have made more sense if you had contacted us about this prior to your review. So our dentist can see what needs to be done.

Of course you are welcome to contact us at any time and make a follow up appointment.

Kind regards,
Orthoclear Team

Rated 4 out of 5 stars

Took quite a bit longer than expected…

Took quite a bit longer than expected (several months) and the retainers to keep up with maintenance at night loose the tension, so I feel I need to have a new treatment within 2 years of finishing my treatment.

16 December 2024
Unprompted review
Rated 1 out of 5 stars

Bad treatment outcome

I had my aligners with orthoclear but it was very unprofessionally done and i was not happy with the result so i had to redo afterwards. When i confronted them about this they did not answer me.

9 July 2025
Unprompted review
Orthoclear® logo

Reply from Orthoclear®

We have carefully checked our records and can confirm that we do not have any client registered under your name, nor do we have any correspondence regarding a treatment with you.

In addition, when we contacted the mobile number linked to this review, the person confirmed that they have never undergone treatment with Orthoclear. This conversation was recorded.

Despite this clear evidence, Trustpilot has unfortunately chosen not to remove this review. We want to emphasize to our current and future patients that this statement does not reflect an actual experience with our brand.

Rated 1 out of 5 stars

This company is a scam

Better get yourself a real dentist
Low price, poor service.
I had important questions on the health and safety of the procedure and no one was able to answer them, but only redirected me to their website where no real questions are actually answered.
You never get to talk to real dentists but only to practitioners and Virtual Assistants who have no idea about orthodontics. Their website is misleading and does not contain rea information about the procedure, terms of contract etc. They pressured you about starting the procedure ASAP telling you that the 3D scan would not be fine to use in few weeks times (at a real orthodontist this actually never happens). They do not even invoice you properly.
Better get yourself a real dentist.
I want a refund.
The also claimed my review was fake when l actually used their services and was very disappointed. Zero customer service. Instead of fixing their services they claim negative reviews are fake.

28 March 2024
Unprompted review
Orthoclear® logo

Reply from Orthoclear®

You haven't been to Orthoclear. Remove your 'review' as it is not about our company

Rated 5 out of 5 stars

Very happy with the result!

Very happy to have chosen Orthoclear. I had initially done an assessment with another company and it was more expensive and I needed to get a bar behind my teeth. I’m almost finished with my aligners and the results are amazing! I’m really happy I did it. The aligners are painful at first but you rapidly get used to them. Everything is clear and well organized, I just wish they had more locations across NL. Highly recommend it!

7 February 2024
Unprompted review
Rated 3 out of 5 stars

Better explanation per set

It is good in the response times for questions
It could be better with providing more information on the change in each set. When I start on a new set I'd like to know what to expect, like pain in molar etc.

20 January 2024
Rated 5 out of 5 stars

Jessie was great

Jessie was great. Very friendly and everything he said was clear. I definitely recommend orthoclear. It works with great results in a short amount of time. No one even notices that you wear aligners and it's also easy to take out and not having to worry about food being stuck in your teeth after you eat. One of the best decisions I have ever made.

15 January 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with the outcome

I am very happy with the outcome.

As long as you wear your aligners the recommended number of hours every day, you will see great results.

21 February 2023
Unprompted review
Rated 1 out of 5 stars

Half hour for the appointment they say…

Half hour for the appointment they say its 40 minutes delayed, so i could not go.

18 November 2022
Orthoclear® logo

Reply from Orthoclear®

Hi Tamara Gutsch,

Your appointment was planned at 10:45 on Friday 18th November.

But, because the appoinemt before you was late, we had to send you a Whatsapp message at 09:55 for postponing your appointment to 11:15.

Please note that our appointments usually take 30-40 minutes (and are free).

You could not make it 30 mins later though so cancelled the appointment. Now you give us a 1-star review for this. That’s very unkind honestly.

Also note that we refunded the €1 for making the booking.

Rated 5 out of 5 stars

Recommended!

Great results :D Professional team, assisted by check-ups at the dentist. They were throughout the proces very responsive. I'm happy I chose for Orthoclear.

27 October 2022
Rated 5 out of 5 stars

Super

Really good experience with OrthoClear! My treatment took just over a year, and I am very satisfied with the results.
During the treatment, if anything wasn't clear to me, I had direct contact with the staff of Orthoclear via Whatsapp; fast and effective. The staff is always very helpful, friendly, and clear when providing information. This includes the Amstelveen dentist practitioner Marco as well as Ortoclear practitioner Jesse.

My personal experience is more than positive. Not only my teeth are straightened, but the process also came with many unexpected positive side effects. Due to wearing aligners, I stopped biting my nails. My oral hygiene was never better and my usual dentist was very impressed with the state of my teeth on the annual visit. I also managed to lose weight due to no snacking. This happened as an effect of the need to wear aligners at least 20 hours a day, while it is impossible to eat with them on.
Also, the healthy discipline of eating just 3 times a day, then brushing my teeth and placing aligners back on, had a positive influence on my lifestyle.

The first week of treatment was however very difficult; it was new and very painful to place or remove and wear the aligners. My teeth were very crooked at that stage. They became super sensitive very fast and it was very challenging to adjust to them for me. After about a week, all became kinda normal. I understand this doesn't happen to everybody, and depends on the state of the teeth upon the start of treatment.

My friends never noticed me wearing the aligners, even the people closest to me could not see them. This makes the product very effective for my social life and I recommend it to all.
Thank you Orthoclear team!

26 October 2022

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