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Review summary

Created with AI, based on recent reviews

Evaluating 151 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the attractive design and unique style of the products offered. People find the website easy to navigate and the ordering process straightforward and efficient. Some consumers are pleased with product descriptions and the overall quality, finding items well-made. However, some customers also noted significant issues with the return policy, describing it as very difficult and costly. Many people received products not as described, had poor quality, or lacked advertised functionality. These experiences often led to dissatisfaction with customer support and a feeling of being misled about product origins and value.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy, with many praising the... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing satisfaction with the... See more

Order

Customers had ambiguous experiences with order, with many finding the ordering process easy and efficient,... See more

Return policy

Clients share negative opinions on the return policy, with many finding it difficult or almost impossible to... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers expressing satisfaction, finding products... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really like the clock, and it’s retro style. Although a bit more plastic looking than I had thought (thinking it would be painted over to look more metallic), the clock is solid in structure, and th... See more

Rated 4 out of 5 stars

I live in Japan and looking for a smart watch that can measure a blood sugar concentration. Actually, I got confused what is the difference between listed models on yourwebsite. Second thing is t... See more

Rated 4 out of 5 stars

great looking products. promise of nordic quality and manufacturing. unique designs. free shipping and affordable premium shipping. clear product pages with beautiful product photos.

Rated 5 out of 5 stars

Speed of purchase ads without the remote hand held transmitter. If so 2 please delivery. Can you supply electric collara


3.3

Average

TrustScore 3.5 out of 5

210 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.3

All reviews

(210)

210 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered smart watch but decided to…

Ordered smart watch but decided to cancel following day .contacted Rica by email who responded in timely fashion and full refund made to my PayPal account in good time so couldn't fault this excellent level of customer service

22 April 2026
Unprompted review
Rated 1 out of 5 stars

Cheap Chinese Crap

Cheap Chinese Crap

Send the wrong product color

Product was suppose to be damp rated, o markings.

Idiot company would not send a refund

18 April 2026
Unprompted review
Rated 4 out of 5 stars

great looking nordic products

great looking products. promise of nordic quality and manufacturing. unique designs. free shipping and affordable premium shipping. clear product pages with beautiful product photos.

17 April 2026
Unprompted review
Rated 1 out of 5 stars

This company should not be allowed to…

This company should not be allowed to trade. I purchased what was supposed to be a 100mAh power bank which they said was in stock in Norway. 6 weeks later a 50mAh one arrived from China and was not in working order. I put in a claim with PayPal and after they replied saying if I cancelled my claim they would refund me. I refused as I did not trust them. They then came back through PayPal asking me to return it by a certain date which would have cost in access of €40 in Courier charges. When I asked if they would refund these charges they would not answer. I refused to send it back as I would have been further out of pocket. I lost the €96 paid for the faulty unit. Stay clear of these scammers

23 February 2026
Unprompted review

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