Organicdeliverycompany Reviews 

Great experience so far with this company - after I emailed to ask to be put on the waiting list, a member of staff emailed me back personally to create an account for me which I really appreciated during lockdown. There is a great range of products, it's nice how you can add other items onto your veg box and also say which vegetables you don't like. Our delivery driver is really lovely and friendly and always smiles and tells us to enjoy our day, which I appreciate. Also great that there is minimal plastic used, and the boxes are collected to be recycled. So far, really enjoying it, thank you

There was an issue with the packing, that caused damage to the produce. However they acknowledged the issue, reminded the packers, plus made a very fair discount to cover the damage.

Every one of us will make mistakes, but doing the right thing when it happens , and getting it right next time, is the sign of a company that is worth doing business with.

This is the first time I’ve ordered. I am very happy with the quality and service. Thank you!

Wonderful garden fresh veggies. Lovely helpful staff.

Just received 2nd order. First week a couple of things were either damaged or bad and I was refunded for them which was fine. This week several items either poor quality or damaged. Packaging is very poor, could easily be rectified by using recycled cardboard punnets and cardboard deviders which other reviewer also recommended. The fact that boxes do not have a full solid top is also part of the problem. This could easily be rectified but doesn't look likely as I'm not the first to mention it. Sadly that's not the only problem
Produce is of poor quality, today the cauliflower received was small and far from fresh, the green beens, celery and other items won't last for long either. Waiting for response from company but unsure if I'll be giving them a third chance to get it right.

I love this service. The spinach is divine. The lettuces are fresh and crisp and free of pesticides. I love the kiefer and berries and the dates. If I'm out of town, I just pause the service for a week or two. Very good customer service.

Being the first time I've ordered organic fruit/veg online I was very impressed with quick delivery and efficient email to inform me of such.
Have not used all products yet, but so far lovely small, very tasty canary bananas, lovely potatoes, simply boiled and full of flavour (nothing else needed to add to them), flavoursome lettuce, carrots/cauli/apples/parsnips look good too.
The only downside being the presentation. A stout cardboard box with a sheet of thick packaging on top, but the paper bags products were in were so damp they disintegrated on moving, and some items were loose. Apples, potatoes, and veg were jumbled up together, one banana was squashed and not presentable - though tasty! Secure packaging would be a great improvement - even cardboard squares to keep items separate and secure would be great, as organic veg are, after all, more expensive than ordinarily produced ones.
Also like the fact that there is not massive, massive choice - less is more! and they decide which apples etc. are best in season for that week, which is nice.
Will order again because of beautiful flavours, and do hope the packaging/presentation will be rectified - would add so much to the buying experience.

Just back from work, got my box from my neighbours instead of having in my back garden ( I did left instructions for a driver, I am working long hours and I can't trouble my neighbours every time ) Tomatoes are smashed, kiwi all over the box, grapes rotten ..... OMG !!

Worst customer service Everrrrr.....nothing explained to a customer, deliver to a wrong address, money received, no sorry no nothing just hang up on me on a phone !!! That's a JOKE !!!
PS. "Riverford" is way to better, they have such a good app for ordering and staff is always helpful !!!

Now you are just lying about mine swearing))) that's a poor response ))) just nothing better to say))) Feel sorry for you......!!!

I ordered two boxes of fruit and veg. Overall I was very pleased with the quality and flavour of it. Out of the bulk oranges there were 2 going squishy so not bad odds really, the juice i made from them was really delicious. The lettuces were outstandingly good, as were the courgettes, beets, ginger and turmeric. Grapefruits were very good. You lost a star though for the lemons, they were very large but sadly had very think skins and pith so not much lemon inside plus they were all mostly green, they didn't ripen up either and the few ones i left out the fridge for a couple of days to see if they ripened just went mouldy. The potatoes were a bit gnarly but had a lovely flavour. The garlic was amazing value. The chard was pretty good and the leeks were good but didn't have any green on them at all and I like the green to make soups! I got 20% off for my first order so all in all very good. I would order again.

Great quality, great service, super helpful staff!

I am planning on buying from them weekly if the quality stays the same. Everything was very tasty! Delivery was on time and customer service was friendly.

Excellent value for money & all organic. We ordered the medium fruit/vegetable box and were delighted by the quantity, freshness and diversity. And NO useless, high polluting, single-use plastic packaging. All fruits and vegetables were in perfect condition nonetheless. It should be this way everywhere. Thank you!

This was a totally frustrating experience. I ordered the organic spinach from Langridge farm, which, in the picture of the website, is small in size and looks tender. What I was delivered were some gigantic spinach leaves, with huge stems which were too tough to be eaten. Most of it went to the bin. The picture of the website is misleading; had I known what the real size of that spinach was, I would never have bought it. I also bought fresh coriander. It was so wet that when I opened the packs the day after the delivery, half of it had already changed colour and was rotten.

As if all the above was not enough, strangely enough, my credit card was charged twice for the same order (I shopped online). When I contacted the company, they were apologetic but told me it is not their fault, the problem is caused by the card company they use. They reassured me they had done all the appropriate actions to rectify the situation. As I am writing, I am still waiting for my refund to appear in my account.

This was my first experience with this company. I will never use them again because they have let me down in all possible ways; therefore they are unreliable.

My items arrived well packaged and in good condition. The service was prompt and I hope to order again.

Delivery was prompt and my order was packaged very well. Will definitely be buying from the organic delivery company again. Thanks

Hoped this would be a good opportunity to support organic growers by joining in the vegetable box revolution. This company sadly not upto the job.

Ordered a fruit and veg box. Came in quite generous portions but had to throw most of it away in the end. There is nothing to state any of it really is organic or where its sourced from. But in the interests of less packaging etc I'll put that aside.

1: The carrots were like horse carrots, dirty and broken, certainly not edible or fit for human consumption.
2: The eggs never showed up at all!
3: The apples were tough and apparently from south africa. Yet currently we can get british organic apples in sainsburys (albeit out of season now)
3: The bananas were rotten
4: The caulis were small but nice.
And so it went on. there was no email confirmations of order and no surprises at problems, an apology and a refund for the dodgy items.
Far from a pleasant experience and greatly disappointed. Most of the issues really not rocket science. Shame.

Although I was happy with the quality of the fruits and vegetables in my previous orders, my latest order did not turn up on new years eve. Ending up food shopping in the evening as my veggies never been delivered. This experience is really demolished our trust in this company.
Especially my partner did not wanted to continue with them as we have been waiting in agony for 4 days for the office to be open and get some information what happened.
I have been all day at home, so definitely it was a no driver turn up.
Credit to the company : After the incident I have been refunded with the deducted amount.
But my partner expected more from them to "get our loyalty", after this incident and we are happy customers one of the competitor company's now.