Opinion Outpost Reviews 

1,976
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers had a great experience with this company. Customers genuinely love participating in the diverse and engaging surveys and find the online platform extremely easy and smooth to navigate daily. Users frequently mention that redeeming earned rewards is remarkably quick, and support staff is often praised for being prompt and exceptionally helpful when various technical issues arise. However, some customers also noted deep frustration about being screened out of surveys right at the end after spending considerable time answering questions. Some people were clearly dissatisfied with unexpected account closures or slow customer service responses when trying to resolve missing reward queries.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate, offers... See more

Customer service

Consumers find customer service to be ambiguous as experiences vary greatly. While some reviewers praise the... See more

Product

Clients share high satisfaction with the product, expressing that it offers interesting topics, great survey... See more

Response time

People report positive experiences with response time, noting that support agents promptly deal with queries,... See more

Website

Reviewers mention positive feedback about website experience, calling it a smooth, slick, and fast platform... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I enjoy most of the polls I take part in but sometimes spend a lot of time trying to find a relevant survey which is a "good fit" trying to take part in several surveys before finding one that I can a... See more

Rated 5 out of 5 stars

I have been a Diamond member of Opinion Outpost for many years.Suddenly, ten days ago, I could not access any surveys and I feared my fun with this hobby would end.I contacted the company and Colle... See more

Rated 5 out of 5 stars

Best thing ever, struggling with the cost of living crisis at the moment and even though I work full time, a little bit of extra money is always good. Some of the surveys can be quite long but you get... See more

Rated 5 out of 5 stars

So far so great! Plenty of surveys for me to take to build up points. Surveys range in topics and some are very interesting and I have enjoyed taking. Love being able to build up points in my own time... See more


Company details

  1. Market Researcher
  2. also in
  3. Affiliate Marketing Service
  4. Surveyor

Written by the company

Opinion Outpost offers you the opportunity to earn rewards and influence decision makers in the UK by completing our paid online surveys about various products and services you know.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.2

All reviews

(1,976)

103 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt response to reward query

Been doing surveys on opinion outpost for a while now. Can quickly build up enough points to exchange for rewards. Recently selected £10 apple gift card but didn't receive. Contacted them via Web page, very prompt response, they fixed error on my account which was causing problem.and resent code which worked. Very impressive customer service.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

I have been a loyal member of the site…

I have been a loyal member of the site for a long time now and would usually be saying how good the site is. However, I am becoming increasingly frustrated lately by the unfairness of opinion outpost. I have completed numerous surveys FULLY and reaching the last question of the survey, mostly the part where it is the end of the survey which I clearly completed after fully qualifying for. Yet I will receive the message at the very end saying sorry wasn’t a match or whatever. This site is becoming ridiculous now for robbing its users from points. Why not sort this?? It’s very unfair for those genuine users taking up their time filling in the surveys and completing them to not be awarded the points.

29 May 2024
Unprompted review
Rated 3 out of 5 stars

Good, but one major issue.

Overall the website is pretty good, there are always surveys available to complete and for the most part they are somewhat interesting to take part in. The cash out process is simple once verified, I have only used the PayPal option and it has instantly been paid to my account moments after I requested it.

I do have constant issues with surveys though. Even though they ask demographic questions within the first few questions of the survey, I have often spent time completing a survey, getting to the end and then after submitting it I have been sent to a page saying they are sorry because my demographic did not match the demographic that the survey was intended for. It's super frustrating when you have spent 25-30+ minutes answering questions and completing it, when they could just easily end the survey earlier after giving the demographic questions answers, there is no need to waste everybody's time.

That is my only issue with the website, but sadly it is a very common issue. I have had this problem 7-8 times out of around 20 surveys. If it wasn't for this issue I would absolutely rate the site 5* but despite numerous messages with support and feedback it keeps happening.

23 May 2024
Unprompted review
Rated 4 out of 5 stars

Be patient

The overall experience is good but it takes months to collect a high amount of points.

Once you have the process of collecting the vouchers is quick and easy and there is a good range of supermarkets etc to choose

You have to be patient as you can go days without qualifying for a survey but if you have any issues , such as a survey not giving you points due to an error the customer service is great and quick to help.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Really impressed with Opinion Outpost

Was really impressed with Opinion Outpost today. I requested my reward, did verification and the money was in my paypal account in seconds. Very effecient. If OP aren't the best operators when dealing with their survey folk I don't know who would come close and I have experienced many differnt panels over the years.

15 May 2024
Unprompted review
Rated 2 out of 5 stars

Getting worse , much better alternatives out there

Have used opinion outpost for a while however they are getting worse , the screen outs are getting ridiculous especially when deep into a survey , and customer service are simply not interested , I am well aware about screenouts but they are getting ridiculous and earning opportunities getting slower and slower very disappointing as I have earned well off them in the past but I have found far many better alternatives out there with better customer service and earning opportunities like prime opinion , 5 surveys and swagbucks

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Amazing company to work with

Amazing company to work with. Have great personal and really quick customer services. Always keen to get a resolution for you and really friendly, pleasant and can do staff. Cant praise them enough

2 May 2024
Unprompted review
Rated 5 out of 5 stars

I've been a member of Options Output…

I've been a member of Options Output for a number of years & how low their rewards are, If you want small but regular rewards you can or you can let it build up. the sites easy to use. their supports agents are great they reply quickly & are very helpful

24 April 2024
Unprompted review
Rated 5 out of 5 stars

I have been a member of OPINION OUTPOST…

I have been a member of OPINION OUTPOST for a number of years, it a great way of getting paid for giving your opinion, they offer a wide range of payment options, I choose amazon vouchers, payment is always quick and efficient , and if you need to contact them they always respond and will resolve any queries.
Good surveys
Fast payment
What more can you ask for, many thanks OPINION OUTPOST

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Been using for a few months and the surveys are great. Your choice to either go for best match, quick short ones to do in your spare minutes or try and get the higher points (more niche ) surveys. Had a few of these. Any issues, the customer service team are amazing and come straight back to you resolving the issue. I use a few sites and these are by far the best in my opinion !

25 April 2024
Unprompted review
Rated 5 out of 5 stars

Nice easy format

Nice easy format. Some surveys fill up quickly, but there are generally plenty to choose from. Sometimes you don't fit the criteria for a certain survey but that's to be expected.

24 April 2024
Unprompted review

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