Opie Oils Reviews 

815
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptionally fast delivery and efficient order processing, noting that packages often arrive right the next day. Consumers also appreciate the extensive range of quality parts and very competitive pricing available for various vehicles. Some reviewers were not happy with occasional fulfillment mistakes, mentioning they received incorrect product specifications or completely wrong items. Shoppers also noted frustrating instances of missing parts or damaged goods upon opening their delivery boxes. Buyers shared their concerns when dealing with customer support regarding these unexpected issues and securing appropriate product replacements.

What people talk about most

Product

Consumers find product quality and fulfillment to be mixed, with experiences varying widely. While many... See more

Order

People report ambiguous experiences with order. On one hand, many consumers praise fast delivery times, with... See more

Delivery service

Customers report overall satisfaction and positive experiences with delivery_service, frequently highlighting... See more

Service

Reviewers highlight positive aspects of service, noting brilliant experiences, reasonable prices, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with opinions sharply divided. Some consumers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Used those guys quite a few times, sure thing on a couple occasions had some missing or damaged items, but every time every issue got solved promptly and replacement sent out accordingly. Also if yo... See more

Rated 5 out of 5 stars

Their prices are very good, and their customer service is on point. An item I ordered was out of stock, and they were quick to let me know and called me to sort out a replacement. Later, I returned... See more

Rated 5 out of 5 stars

Well done Opie Oils! An outstanding service. I had a minor issue with the order which Jack in customer services helped me with. He was incredibly helpful. My order was placed at 14:15 and had arrived... See more

Rated 5 out of 5 stars

I have been buying from Opie Oils for a while now, they supply not just oil but ancillaries such as drain plugs and filters etc. Their items are always in stock and their prices are very competitive a... See more


Company details

  1. Car Service

Information provided by various external sources

Opie Oils is the UK's largest independent online retailer of Performance Oils and Fluids. We sell the most comprehensive range of quality and specialist oils for Cars and Bikes anywhere in Europe. Opie Oils sells over 70 brands in total, and it’s not just oils and fluids, Opie Oils have have an extensive range of OEM Filters, Spark & Glow plugs, Brembo brake parts, wiper blades, cleaning and detailing products, workshop products – the list is endless and we are constantly increasing the range available. We sell oils for all makes of cars and bikes, from the most extreme modern supercars and motorcycles to vintage, veteran and classic. You'll find oils for all applications from mineral monogrades to super high tech racing synthetics. We stock engine oils, gear oils, differential and axle oils, brake fluids, power steering fluid, coolant and workshop products. All in all, there's more than 400 car and bike oils and fluids available to buy at www.opieoils.co.uk Unmatched Expertise, unrivalled Choice and great Value for money are what makes Opie Oils the market leader.


Contact info

3.9

Great

TrustScore 4 out of 5

815 reviews

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No recent history of asking for reviews

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3.9

All reviews

(815)

42 reviews in the last 12 months

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Rated 1 out of 5 stars

Cheapest price = highest price

Nothing went wrong, but buyers be aware Opie marketing about cheapest oil prices including 15% off everything is hype. For example, their price for Shell Helix Ultra Professional 5W30 AJL is £56.95/5ltr + £6.95 for delivery. But I've been buying it for £36 including free delivery. Trust Pilot have as usual threatened to remove review as soon as Opie Oils flagged it unless I could provide proof of purchase. Rather idiotic on their part as I didn't purchase any oil from Opie because their price was twice the price of the retailer I did purchase oil from

17 August 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello Colin, thank you for your feedback.
We appreciate that there may be cheaper alternatives out there, because of this we do offer price beaters and regular promotions and discounts via our website. Further more, we are also cheaper than other retailers for this particular item online and we only deal with trusted uk oil distributors.

We will always do our upmost to assist our customer both pre & post sale.
We flagged this review to gain more information on the situation as we could not see an order that this review was relating to and as you have stated, you have not placed and order.
Regards, Sam

Rated 5 out of 5 stars

Brilliant customer service.

Been going to Opie Oils for years for oil for my car, never had an issue until today. I was missing 1L from my order. Contacted them via their website and within minutes I was advised they would send the missing oil Royal Mail Priority. Absolutely brilliant service.

Will continue to use Opie Oils and will continue to recommend them to friends who ask where I get my stuff to service my car.

3 August 2023
Unprompted review
Rated 5 out of 5 stars

Great price and service

Great price and service, lad on the telephone very polite and actually called back when he said he would! Unheard of in the modern age. My new go-to webshop.

20 July 2023
Unprompted review
Rated 1 out of 5 stars

I have used this company for many years…

I have used this company for many years mainly because of their competitive prices but will never use again after my latest purchase. Parts I ordered recently are clearly faulty but they've been giving me the run around for days now, first they had to contact the manufacturer to confirm the obvious and came back to me with a ridiculous answer. They then said a manager would have to deal with the issue who came back with an even more ridiculous answer. This is all to save the a few quid in return postage costs. This is exactly the same as my first encounter trying to return faulty goods so its obviously their policy to give the customer the run around until they give up, that won't happen with me though next stop consumer rights.

19 July 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello Bryan, thank you for your review.
As discussed we have been in regular communication with yourself regarding the problems you were facing with these parts.

We have had confirmation from both the supplier and the manufacturer that the items are not faulty. We have now received the items back and you have been refunded .However during inspection the parts have been found not to be faulty and are completely fine to use.

We can assure you it is not of our interest to give our customers "the run around" as we aim to be as helpful as possible no matter the issue both pre and post sale.

Best regards,
Sam


Rated 5 out of 5 stars

This is the best company I have ever…

This is the best company I have ever dealt with,,I have been using them for 5 years or more. They give any information that is asked of them, online or over the phone..
My emails gave always been answered within a few hours and telephone calls are always answered immediately.. Their knowledge is extremely good and Goods delivered promptly.. Excellent

6 July 2023
Unprompted review
Rated 5 out of 5 stars

Miles ahead of other usual oil/service parts providers.

Having been a customer of theirs for over three years now I can whole heartedly say I cannot fault Opie Oils whatsoever. Same day dispatch every time, with outstanding customer services for the rare occasion I had a delivery issue with the courier.

Their website is well laid out, their packing methods ensure there are no leaks and their prices cannot be beaten especially as there's free UK mainland delivery over £75. Plus you a get free air freshener usually 😁

If I could give 10stars I would! Thank you Opie oils!

12 May 2023
Unprompted review
Rated 5 out of 5 stars

Great delivery after Boiler Juice let down

After being let down by boiler juice, at late notice we called Opie Oils Redruth and they managed to get us booked in on the next working day (after the weekend and bank holiday), it was a competitive price and they really got us out of a fix. We'll certainly be ditching BJ and going direct from now on.

9 May 2023
Unprompted review
Rated 3 out of 5 stars

Good deal, sent & delivered late.

Good deal on the filter and oil I ordered, but disappointing my order was sent and delivered a day later than the estimated delivery date.

5 May 2023
Unprompted review
Opie Oils logo

Reply from Opie Oils

Hello, thank you for your feedback.
We apologise for any inconvenience caused. Sometimes unforeseen can occur causing delays.
Our customer service team are always on hand to help.
Apologies again for any inconvenience caused.

Rated 5 out of 5 stars

I have been using Opie Oils for several…

I have been using Opie Oils for several years now, really since I have owned a car I have been buying from them.

The selection of products is fantastic and the website is pretty easy to navigate compared to others. The 'servicing essentials' page is the easiest way to find the majority of parts you need for routine maintenance. The prices aren't always the cheapest around but they offer a price match and they have offers on pretty frequently. Though the oil is cheaper than elsewhere that I've found.

The only complaint I would have is the time between ordering and dispatch as it can take a while. I think this is a shame as sometimes the convenience of going and picking something up straight away from a more expensive place trumps the savings from going with Opie Oils. So if ordering something to work on the car at the weekend because the weather looks good its maybe best to look a couple of weeks ahead.

19 April 2023
Unprompted review
Rated 5 out of 5 stars

The place to go for oils, all round great

Fantastic range of products, easy to use website, good pricing, friendly and quick communication that is helpful. Fast shipping.
Free air freshener in the box.
Returning customer and will do so again.

1 April 2023
Unprompted review

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