Onlineticketexpress Reviews 

391
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Please do not use this company. We have flown to Amsterdam, paid for accommodation and got an email 4 hrs before kick off that they have cancelled our tickets. No explanation or apology. I now have to... See more

Rated 1 out of 5 stars

don't buy anything through this site, they're thieves! Don't rely on all these positive opinions because they are most certainly false profiles to give you confidence. We had to spend the evening a... See more

Rated 1 out of 5 stars

I sold my tickets through this company for a Coldplay concert in the 2/06/23. 74 days later I am still waiting for my money!! No response to emails or phone calls. Thieves.

Rated 1 out of 5 stars

Tickets for my football match Northern Ireland vs Netherlands on 16-11-2019 were cancelled on Thursday 14-11-2019 17:31. They told me I would receive the refund of my tickets (€548,-), but that it... See more

Company details

  1. Coupon Service
  2. Event Ticket Seller

Information provided by various external sources

Sport Tickets, Football Tickets, Events Tickets - OnlineTicketExpress provides events tickets, sport tickets, tennis tickets and concert tickets at the highest quality service Cheapest price in the market guaranteed!!! The biggest ticket company . Tickets for all Matches,Groups, Rounds and Teams,Tennis ,Concerts are available.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

391 reviews

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No history of asking for reviews

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1.3

All reviews

(391)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent experience

Excellent experience. We have bought tickets to concerts, sporting events, a musical. We have not had a bad experience. Tickets have always arrived when promised. The seats have been exactly what we expected. I feel like we can buy from online ticket express with confidence.

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Great service!!!

I was an unfortunate recipient of a double sold ticket from a vendor to a Barcelona show! When I contacted Online ticket express about it they swiftly ddi an investigation and refunded my money. I could complain that I was inconvenienced, but so was Online ticket express. They are not at fault because some creep took my money... They actually got stiffed too. they gave my money back! THANKS FOR GREAT BUSINESS INTEGRITY

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Great Custmer Service

I used Hot football tickets first time, there for I didn't understand the system cleary. But I chated with custmer service and they were really kind and helped me a lot. Even through my English is not perfect, they tried to understand and explain.
I'll definitely use Hot football tickets next time

25 November 2019
Unprompted review
Rated 5 out of 5 stars

Good experience

I have used your site for the first time recently and had a good experience. I was pleased with costs, ease and access to venue. I will be using your site again!

24 November 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

Had a problem on the internet get my tickets in the guy I had on the phone is fantastic he helped me all the way through the problem thank you very much.

24 November 2019
Unprompted review
Rated 5 out of 5 stars

Nice and Easy Experience

It was a nice and easy experience. I purchased online ticket express for my parents for a gift. It was easy. They helped me a lot. I appreciate all the help. Customer service was awesome and refreshing

24 November 2019
Unprompted review
Rated 5 out of 5 stars

All fine so far

Payment was declined at first but went through second time. Was charged .90 but no explanation. Otherwise all fine so far!

23 November 2019
Unprompted review
Rated 5 out of 5 stars

Buying So Easy

Online Tickets express makes ticket buying so easy! Their recommendation and upcoming event newsletters are always on point and never annoying. Love this site!

23 November 2019
Unprompted review
Rated 5 out of 5 stars

Nice work

Very very nice your websites it's very personable and perfect thanks for letting me see what I can do about it and let me check it

23 November 2019
Unprompted review
Rated 1 out of 5 stars

I am at a police station trying to get…

I am at a police station trying to get my money back from these people
Pure scam
I even visited their offices in San Cugat Barcelona
Bought tickets for The World Cup 2018 (Morocco va Portugal) they cancelled them on game day and so I ended up watching the game on a big screen
Total deception
I went all the way to Russia to watch the game on a big screen
Courtesy of Onljneticketexpress
Thanks you very much
Stay away from these scammers
Total rip off

22 November 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use

Made my ticket purchase with ease and was a quick process. The site is user friendly and secure. I feel comfortable knowing that I have the ability to purchase event tickets and know that my information is safe.

22 November 2019
Unprompted review
Rated 5 out of 5 stars

Best price

Compare prices. Online tickets express is the best price for the same seats. Smooth checkout process and the tickets were delivered quickly.

18 November 2019
Unprompted review
Rated 2 out of 5 stars

Its unfortunate that I have to give a…

Its unfortunate that I have to give a bad review but the customer service that I have been provided is terrible. I have purchased two tickets for a Liverpool game in April 2020. After buying them I realised that a seat number had not been designated. So to be sure that I got the best seat possible within my budget I decided that I would like to upgrade to a different section. I emailed them to ask for an upgrade (and obviously paying the difference) to which I got a reply that they had sent my request to the department in charge and would keep me updated. This was almost 3 weeks ago. I still had not heard anything back after 1 week so I emailed them again to which I got no reply. So a few days later I emailed again, this time I got the same automated response that it was sent to the department in charge. Again another week has passed with no reply.
With the price that we are paying for tickets on this site I would expect better service than this. I could ask for a refund but I would be losing money as I have read that they only provide 65% of the price paid. Even if they provided me a seat number I could then decide if it was worth it to not move. But I am getting no reply at all. Very very poor service.

15 November 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding service

I wanted to buy levante vs Barcelona match ticket. Barcelona vs Levante match hold on 2 November 2019. I was search everywhere. Noone cannot gave me this match ticket. Lucky I find this site. I was shocked when I saw this match tickets was available for sell. First time I was little bit afraid but the give me ticket after 2 minute purchase. Thanks online ticket express.

31 October 2019
Unprompted review
Rated 5 out of 5 stars

Love this site

Love this. Great ! Detailed and secure. Will always by from this Site. Tickets are very affordable .

31 October 2019
Unprompted review

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