One Open Sky Reviews 3,167

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

The store manager in Herning and I were put into a bit of predicament by a third party regarding a product I wanted to buy. The store manager went above and beyond to sort something out so that I... See more

Rated 5 out of 5 stars

I was so happy I went to the store in Copenhagen. I was buying a sail and a board and they are just incredibly knowledgeable and service minded. And they even gave better prices than I can find online... See more

Rated 5 out of 5 stars

Very friendly staff which helped me instantly in solving my problems to get the items shipped to Germany (which is a bit tricky with the current version of the shop). Very fast delivery - thank you ve... See more

Rated 5 out of 5 stars

Bought a snowboard binding from Germany which was sold out everywhere here. Great customer service and very fast delivery. Fair shipping price. Thanks a lot.

Company details

  1. Winter sport Store
  2. Activewear Store
  3. Skateboard Shop
  4. Ski Shop
  5. Snowboard Shop
  6. Surf Shop

Information provided by various external sources

One Open Sky (tidligere Nautic Surf og Ski) er Danmarks største på vand- og snesport. Vi har et kæmpe udvalg og de bedste priser inden for ski, snowboard, skitøj, kitesurfing, windsurfing, SUP, kajak, neopren, tilbehør og tasker. Alle One Open Skys medarbejdere er aktive skiløbere, snowboardere og surfere og har mange års erfaring med de produkter vi sælger. Derfor kan vi altid garantere dig den optimale vejledning og de bedste produkter og priser. Vores online butik er spækket med over 10.000 produkter fra de mest populære brands og udvalget rækker bredt. At levere top kvalitet til gode priser er vores højeste prioritet!


Contact info


4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 60% of negative reviews

Typically replies within 2 weeks

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Rated 2 out of 5 stars

Stop claiming you offer free shipping !

Stop claiming you offer free shipping and then charge the customer for it during the return!
I had to return an item due to the size being too large. I was OK with paying for the return label—I understand that not all stores offer that—but this particular one charged me such an amount that it covered both the initial shipping cost to my address and the return cost, so in the end I ended up paying for both shipping and return. Yes I didnt keep the item, but even in those cases, normaly stores charge for the return only. Wont shop here. Also start offering pickup also in copenhagen store if the item is there!

6 January 2026
Unprompted review
Rated 5 out of 5 stars

Customer care

I ordered the wrong bindings with a snowboard order and you phoned to let me know and changed the bindings for the right ones at no extra cost

7 March 2025
Rated 5 out of 5 stars

Experts, great service and best prices

I was so happy I went to the store in Copenhagen. I was buying a sail and a board and they are just incredibly knowledgeable and service minded. And they even gave better prices than I can find online. Being helped by true experts and fellow surfers is a privilege. So I highly recommend this store for any surf gear.

29 June 2024
Unprompted review

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