One Dollar Fly Reviews 

863
TrustScore 2.5 out of 5

2.6

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Review summary

Created with AI, based on recent reviews

Looking at 234 reviews, most reviewers were unhappy with their experience overall. Customers frequently reported significant price increases, often finding that initial advertised low fares were not honored. Many people reported being asked to pay substantially more than the original booking price for their flights or to secure desired dates. Reviewers also encountered issues with the booking process, noting reservations were often unconfirmed or subject to unexpected changes. However, some customers also noted positive interactions with individual staff members. Several reviewers highlighted specific employees for being helpful, patient, and efficient in assisting with reservations or finding seats. These individuals were praised for their service, making the booking process easier for some.

What people talk about most

Price

Clients share negative opinions on price, with many reviewers reporting that initial low prices are... See more

Booking process

Consumers find the booking process to be highly negative, often encountering issues where they are charged... See more

Staff

Users describe ambiguous interactions with staff, with many reviewers praising specific members of staff for... See more

Payment

Customers had negative experiences with payment, frequently reporting that after an initial payment, they... See more

Service

Customers consistently note negative experiences with service, describing it as a very unsatisfactory place... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Buying the tickets was easy buy confirming was a hassle. Instead a of my mom saving money it turned into a caos. They had switch her ticket she had to pay $300 more. It was a bad experience. Today it... See more

Rated 1 out of 5 stars

Bait and switch,refused refund for flights that when I chose no longer existed they wouldn't give money back. Scam,blood suckers using high pressure to complete deal NEVER EVER USE THIS GROUP. HI... See more

Rated 1 out of 5 stars

DO NOT let yourself get hooked into this bait and switch scam. I chose them from Kayak, my go-to for ticket searches. It was a new company, but I trusted it because it was listed with Kayak. After mor... See more


Company details

  1. Travel Agency
  2. Airline Ticket Agency

Written by the company

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that traveling is an adventure in and of itself. It’s expected to be fast and painless. To achieve our goal of healthy and affordable travel, we use our protection index in conjunction with the Meta search engine. We are continuously striving to have a one-of-a-kind transportation experience, and our fully automated travel systems are just what you require. When interacting with travelers, time is of the essence. Our top priority is to have the right approach to our customers’ ever-changing needs. This is shown by a large number of customers we have and their testimony. Easy Booking Price Match Promise Quality Assured Customer Support (24/7)


Contact info

2.6

Poor

TrustScore 2.5 out of 5

863 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(863)

240 reviews in the last 12 months

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Rated 1 out of 5 stars

Thought I'd give OneDollarFly a try for comparison

I saw OneDollarFly as a possible comparison while trying to book on Kayak. I was suspicious, but decided to try it anyway. They "offered" fares well below the going rate, which raised my suspicions more. But I submitted a booking request anyway. On a hunch, I called to check the posted expert number to find out about possible baggage expenses. It's a good thing that I called. They put me on hold forever (music, no announcement). Eventually I reached someone, who said they would call back in 20 minutes. About 90 minutes later - in the middle of my wife's and my anniversary dinner - they finally called back. For the next 30 minutes - while my wife ate alone and my dinner got cold - they haggled with me over changes to the itinerary. Finally, they came up with something that looked agreeable. Then they informed me that they could only accommodate one person, not the two of us. Eventually I settled for a less than optimum arrangement. Oh but it wasn't over yet. I got another call about 2 hours later, telling me that the anniversary dinner arrangement wouldn't work out either. I stood firm on the price. Ended up, after another hour of haggling, with tickets on days that were not optimal, on a red-eye one direction, at a different airport (2 hours' drive away), and on Frontier Airlines (need I say more?). Checked baggage extra. In frustration, I accepted the lousy itinerary and bought the tickets. Five minutes after I hung up, I went back to my computer, and moments later found that I could have bought tickets directly from Southwest Airlines, with exactly the dates and itinerary I wanted, from my hometown airport, and slightly cheaper than the OneDollarFly price. I would never do business again with this incompetent, poorly run outfit.

22 June 2026
Unprompted review
Rated 1 out of 5 stars

They advertised a cheap flight

They advertised a cheap flight, took my card information, and did not book the flight. They use a bait-and-switch scheme to force customers into paying higher fees over the phone, claiming the airline has no seats available but that I can pay more to upgrade my seats.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst online ticket buying…

One of the worst online ticket buying platform where they mis present the information specifically fare & misleading the passenger once they submit the request to book a ticket. However later they will force or scam you to pay more money for same ticket or change the complete itinerary. This sort of online platform must be complained with respective local department of aviation consumer protection.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Don’t not use this site!!

Don’t not use this site!!! You will not get tickets with what you selected date. And they don’t allow to cancel or change even an hour late after you booked and received emails. In email I found the tickets have wrong date. With that date ticket I cannot catch my booked cruise.

I spent whole day to call them without resolution. Also tickets were not found from airline site with confirmation number from emails. That means tickets were not created.
Don’t use this site onedollarfly it will not give your tickets.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Bait & Switch

Booked with One Dollar Fly for quoted rate. Received an email that said "Your booking request is submitted and currently being processed. Once ticketed we will email the electronic tickets. Fares and seat availability are only guaranteed once your ticket is officially issued by the airline. Airfares fluctuate constantly based on airline availability. There may be a hold on your card as pre-authorization to verify funds. If your flight becomes unavailable or the price changes during processing, our team will contact you immediately with alternative options or updated pricing. You will not be charged the higher fare without your explicit consent." Well, the airline didn't agree to their proposed rate so One Dollar called me and said I could fly different dates for the rate they quoted or pay an additional (almost) $500. I told them neither situation worked for me and I didn't authorize the booking. They basically said it was too late and they confirmed the booking with the airline. I argued with them and hung up and locked my credit card. I received a booking confirmation from the airline and had to call them and explain what happened and they confirmed the booking ultimately did not go through. Bait & Switch company!!!! Stay away!

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Straight up terrible

My boyfriend and I have vastly different budgets when it comes to travel, and because of how his family is with money, they insisted he could buy his own flight to ATL from Orlando on southwest.

When we got to the kiosk to get our boarding passes, his would not work, so we asked the desk attendant. She couldn’t find his flight record of him purchasing and when she did eventually find it; he couldn’t be checked in. I called them twice, first time they hung up, second time I was on hold for almost 30 minutes before giving up. Apparently, the money was refunded earlier in the week but the email was sent to a completely different email. Not like a misspelling that would be understandable- completely different.

Due to a flight delay we were able to get him on my flight after he was on standby, but it’s completely insane to send a confirmation email and a “your money had to be refunded” email to different addresses. Especially with how there was no other way to tell until 2-3 hours before the flight took off. The “mistake” cost me $200 dollars to fix in the end, and I never got a chance to argue with the website.

My boyfriend is no stranger to off website booking for flights, and nothing like this has ever happened. I recommend just using something slightly more expensive and avoiding the hassle all together. This website prays on people in worse off situations, and if I hadn’t been there with the money available to pay the $200, he would have no other way of getting on the flight. Shameful.

14 June 2026
Unprompted review
Rated 1 out of 5 stars

Fraud scam

Fraud scam! Bait and switch. They will change your date and time. They talk in circles. Run far away. Horribly rude customer service agent will tell you to learn to read and what did I expect it was too cheap to expect anything else. She said on a recorded line “we can’t give tickets says for that price”

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Disappointed Traveler

After reading quite a few other reviews, it sounds like I'm not alone when it comes to being told I had to pay more in order get the same flight I had originally booked with no restrictions.

Shame on me for NOT reading the fine print, but this doesn't seem right. When you talk to a representative, they use words like "it's urgent that you call back so I can get with the airlines to hold your seat, or if you don't call back soon, we'll have to change your flight date." In my case this was moving my flight date from 8/8 to 9.2. Ridiculous!

I'm currently on-hold so that Kaiden can call United Airlines to make sure the change I just made by paying $140 more is confirmed. This is the last time I will go this route for booking airfare. A note to everyone, READ THE FINE PRINT before using this company.

11 June 2026
Unprompted review

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