One Avenue Group Reviews 

220
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Finsbury House Team; Chloe, Paige, Daisy & Abbie - We couldn't rate these guys high enough. Will always go the extra mile, work extra hours and exceed expectations allowing us to work to highest... See more

Rated 5 out of 5 stars

We've moved out of the Dawson House office that is near Aldgate station, and would like to recognize their hearty service. They are a very organized and mature team. Once stepping into the building, y... See more

Rated 5 out of 5 stars

Such a lovely team, especially Kirsty, nothing is too much trouble. Not seen other buildings but Petty France has been exceeded our expectations. Homely design, always spotless, with lovely little tou... See more

Company replied

Rated 1 out of 5 stars

Waisted my day attending an interview at Bracknell House head office of avenue care company but while on the train I saw their terrible reviews from previous staff I felt a grip in my throati felt... See more

Company details

  1. Conference and Meeting Room Service

Written by the company

One Avenue are established as leaders in the industry, providing world class workspaces, with our experience tailored to the needs of individual businesses. We understand how a workspace can determine the success of your business and is an integral aspect of your company. With the combination of our knowledge, experience and desire to help others succeed, we ensure all of our clients are offered a unique experience from the minute they walk through the door. We create beautifully designed buildings and a world class service that ensure a memorable impression for all those that enter the space, creating a impressive reflection on your business.


Contact info

4.1

Great

TrustScore 4 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(220)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Since our company moved to Dawson…

Since our company moved to Dawson House; we’ve had nothing but a fantastic time here. A huge part of that is the team, who always make us feel welcome and provide us with an excellent service day in and day out. Special mention to Jess, Niamh, Rebecca, Rosie and Annabelle, fantastic team!

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Alida

Alida, many thanks for your dedication and professionalism, everything is perfect in our office.
Please pass my gratitude to your team very atentive and effient.
Thanks again for the little details and excellent customer sevice, that makes our experience at Birchin one of a kind.

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Dawson house team are incredible

Dawson house team are incredible! Cannot ask for more and they’re amazing, when I bring clients in they’re so impressed and we’ve never experienced hospitality like this, we feel like we’ve been here years. Thank you Jess, Niamh, Rosie, Rebecca and Annabelle! Stars!

29 November 2024
Unprompted review
Rated 5 out of 5 stars

Amazing!

The OAG team at Dawson House are amazing, and always go above and beyond for us!
We are always welcomed with smiles and the team never fail to go out of their way to make sure we don't go without - especially chocolates :)

The space is beautiful, and always well presented, which is perfect for meeting clients on a regular basis.

Shouts to Rebecca, Jess, Annabelle, Niamh, and Rosie for always looking after us.

21 November 2024
Unprompted review
Rated 5 out of 5 stars

Birchin Court - Outstanding office space with exceptional amenities and supportive staff 🌟

Our organisation has a long standing relationship with the one avenue group and the experience has been nothing short of phenomenal. It cannot be overstated that is is all due to the incredible work of the birchin court team! The amenities are top tier, the conference rooms are spacious, well equipped, and perfect for hosting clients or team meetings. The kitchens and facilities are incredibly well looked after and the IT infrastructure is robust.

As previously mentioned, what really stands out is the fantastic management team. They are incredibly friendly and attentive and are very accommodating to last minute requests. Their professionalism and dedication make our daily operations hassle free allowing us to focus our business.

In short I would highly recommend birchin court to any company looking for a premier office space.

9 August 2024
Unprompted review
Rated 5 out of 5 stars

Dawson house is amazing!

Dawson house is amazing, it’s spacious, there’s always cool events going on, the coffee machines are fantastic, all the staff members are amazing. It is also in a very accessible location and close to all the shops. We have been with them since November 2023 and love it. I love coming into the office and seeing Elvie and Rosie, who are both always so welcoming and helpful. They brighten up my day! Thank you girls and everyone else at Dawson house for their excellent service!

23 May 2024
Unprompted review
Rated 5 out of 5 stars

Dawson House - Great service from Frank and Chloe

Great service from Frank, Chloe and the rest of the team for taking care of us at Dawson House. From office updates to seamless communication in taking care of our lease. Lovely working space - highly recommend to any individual or business.

20 May 2024
Unprompted review
Rated 5 out of 5 stars

We're been based at the Jewry Street

We're been based at the Jewry Street, One Avenue branch for a number of years and really enjoy the buzz of the office, the professional environment to invite guests and the friendly team, who always go above and beyond to assist us.

Shout out to Rosie who does a great job every day!

21 May 2024
Unprompted review
Rated 5 out of 5 stars

Majestic service

One Avenue Group are outstanding. The Ben Stokes or Harry Kane of the serviced office world. World class. Halliday Marx have been with them 5-6 years and we’ve been extremely happy.
Splendid work ladies 🙌🙌🙌

21 May 2024
Unprompted review
Rated 5 out of 5 stars

One Avenue

Elvie, Rosie & Rebecca were extremely professional, friendly and went above and beyond. Exceptional level of service at Dawson House! 5 stars service.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

FIRST CLASS - DAWSON HOUSE 5 Jewry Street

The team at Dawson House is an asset to One Avenue Group, the level of service that we receive from the team is first-class. Since moving here they have always gone above and beyond anything we ask.

The whole team is approachable and super helpful. But a huge shout out to Rosie, Elvie & Chloe who are superstars.

We wouldn’t want to be anywhere else :)

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Incredible team & serviced offices

In terms of serviced offices, this is the best one I've been in. Not only are the team friendly and extremely attentive, they go out of their way to make our guests feel welcomed. The facilities are great and since the refurb we have had no end of compliments on how lovely the building is. Thank you to Rosie, Elvie and the Dawson House team!

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and exceptional service!…

After viewing around 10 other sites locally, I chose Dawson House as our base for the past 18 months and I couldn't be happier with the decision. From the moment I stepped into their modern and well-appointed offices, I was greeted with warmth and professionalism. The staff went above and beyond to ensure that my transition was seamless, providing personalised support every step of the way.

The facilities at Dawson House are top-notch. The office spaces are beautifully designed, equipped with state-of-the-art technology, and meticulously maintained. Whether I need a quiet space to focus or a collaborative environment to brainstorm with my team, there's always a suitable option available.

One of the standout features of Dawson House is their exceptional customer service. The staff members are friendly, responsive, and always willing to assist with any requests or inquiries. Chloe and her team (Rosie, Elvie, Rebecca) handle everything with efficiency and a smile!

Furthermore, the flexibility offered by One Avenue Group / Dawson House is unparalleled. With customizable lease terms and access to a range of amenities, I have the freedom to scale my business according to its needs without being tied down by long-term commitments.

Overall, I can't recommend Dawson House highly enough. Their dedication to excellence, coupled with their outstanding facilities and customer service, make them the perfect choice for any business looking for a professional and hassle-free workspace solution.

13 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look