The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more
Company replied
My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more
Company replied
Great product - always fresh and delicious. Delivery is fast. The product carefully and smartly packed in a styrofoam container with dry ice packs. Thanks, OLMA!
Company details
- Gourmet Grocery Store
- Food Manufacturer
- Food Producer
- Online Food Ordering Service
- Seafood Market
- Seafood Wholesaler
Written by the company
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.
About OLMA Caviar
Written by the company
- The finest gourmet caviar since 2001
- OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.
Overnight Delivery
Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.
Contact info
2222 Ave X, 11235, Brooklyn, United States
- 833-522-8427
- info@olmafood.com
- www.olmafood.com
OLMA Caviar
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Terrible management
I’ve used the company many times and have had great experiences. This year was awful. You did not deliver my Christmas Eve order and a week later you did’t deliver my New Years Eve order . Terrible
29 December 2025
Reply from OLMA Caviar
We’re truly sorry for the frustration this caused, especially given your past positive experiences with us. Both orders were shipped on time, but unfortunately, FedEx experienced significant delays during this holiday season that were beyond our control. That said, we understand how disappointing this is and appreciate you sharing your feedback.
Reply from OLMA Caviar
Thank you for your feedback. We understand that value and taste are subjective; that's why we offer a wide range of caviar varieties at different price points to suit different preferences. We appreciate you sharing your experience.
Box arrived completely warm
I ordered the classic olma caviar gift box, the order date was 12/21/25 to be delivered by the 23rd. The delivery date being changed and delayed is one issue, but the much more concerning and absolutely unacceptable issue is the order of caviar bring delivered warm with both tiny ice packs completely thawed and warm! As far as the delivery date, it got changed to the 30th, then it arrived on the 27th in a box that was not cold at all and caviar that cannot be consumed. We were so excited about this order and never dreamed it would show up warm!
27 December 2025
Unprompted review
Reply from OLMA Caviar
We’re sorry for the FedEx delay. The order was shipped on time, but carrier delays do occur, especially during the peak holiday season. Please reach out via Amazon channels for further assistance.
Easy online ordering and arrived the…
Easy online ordering and arrived the next day. Excellent quality.
17 December 2025
It was very good ty
15 December 2025
I ordered caviar and it did not arrive
I ordered caviar and it did not arrive. OLMA will not refund my order. I will never purchase or recommend them for anything.
26 December 2025
Unprompted review
Reply from OLMA Caviar
We’re sorry for the FedEx delivery delay. The order was shipped on time, but carrier delays can occur, especially during the peak holiday season. The order was fully refunded on 12/26. If you have any additional questions, please feel free to reach out to us directly via Amazon messaging.
delivered as per request
20 December 2025
Great Products
We have ordered caviar from OLMA for several years. The quality is first rate and they offer a variety of flavor experiences. Delivery and service are top notch.
16 December 2025
Best Affordable caviar
Caviar was great! Very quick turnaround from processing to shipment. Order arrive on time. 100% recommend! I will be ordering again soon
19 December 2025
Reply from OLMA Caviar
Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.
Happy Customer
Well packaged. Never dissatisfied with my purchases. From caviar to Foie Gras.
15 December 2025
Fast shipping and caviar is delish
18 December 2025
The pâté was delicious and arrived as…
The pâté was delicious and arrived as scheduled
15 December 2025
Absolutely the best!
18 December 2025
WhHELP WHEN NEEDED
When FedEx screwed up the initial delivery, Olma went to work and arranged for a next-day delivery, for which I am ENORMOUSLY grateful and relieved!
19 December 2025
Reply from OLMA Caviar
Thank you for choosing us.
Excellent flavor and prices are fair.
The score was given because customer service and the quality of the caviar is excellent.
I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. Other companies I’ve shopped with for seafood and caviar are packaged with dry ice and still 100% COLD at arrival. We are in Louisiana so the temps here are much warmer than other places that the ice packs may work better.
15 December 2025
Caviar gifts for several clients!
I sent caviar gifts to several clients. The entire process was seamless and everyone received their package very quickly. A absolute pleasure doing business with OLMA. Thank you so much!
15 December 2025
Reply from OLMA Caviar
Thank you for your kind words. We’re glad to hear you were happy with your experience and truly appreciate your support.
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