The score was given because customer service and the quality of the caviar is excellent. I wish Dry ice vs the packets would be used for shipping. It seems my box is never as cold as it should be. O... See more
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Review summary
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I've tried other Caviar online & this time, tried Olma Caviar. I bought the: - Imperial Amur Caviar - Starlet Caviar - Osetra CAviar - Classic Caviar Gift box. They came in fresh; so I tried... See more
Company replied
My experience has been excellent both the Sevruga caviar and the Hackleback were extraordinarily good. The delivery timely and over the years I have never been disappointed withOlma. Season’s best.... See more
Company replied
Great product - always fresh and delicious. Delivery is fast. The product carefully and smartly packed in a styrofoam container with dry ice packs. Thanks, OLMA!
Company details
- Gourmet Grocery Store
- Food Manufacturer
- Food Producer
- Online Food Ordering Service
- Seafood Market
- Seafood Wholesaler
Written by the company
OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, OLMA Caviar imports dozens of varieties of the best black caviar: Beluga Sturgeon, Osetra, White Sturgeon, Kaluga Royal Caviar, Siberian Osetra Aurora, Hackleback, Paddlefish, and others from Italy, Israel, Asia, the USA, and others. We are proud to be your one-stop source for remarkably delicious, gourmet caviar.
About OLMA Caviar
Written by the company
- The finest gourmet caviar since 2001
- OLMA is a major producer of fine caviar, meat, fish, and other gourmet foods since 2001. Located in the heart of New York, we import and pack the finest international foods all over the world. We are passionate about delivering exceptional quality products to individual consumers, restaurants, grocery chains, and other food distributors.
Overnight Delivery
Order before 2 PM EST for same-day shipping
All orders are shipped using FedEx or UPS overnight service. You can choose your delivery date during checkout.
Contact info
2222 Ave X, 11235, Brooklyn, United States
- 833-522-8427
- info@olmafood.com
- www.olmafood.com
OLMA Caviar
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Very misleading and dishonest
Very misleading and dishonest, unwilling to take accountability for the misleading information. If you want to order some foie gras, go to Marky's - their customer service never fails! Here is what happened:
The product description on the website showed storage as "refrigerated, 10 months". Call me crazy, but I interpret that as ~10 months of shelf life. Based on that, I ordered it for Christmas. Ordered my foie gras on Nov. 4th with overnight shipping to keep cold cycle and received it on the 5th. The batch I received had a best by date of December 18th so 1.5 months of shelf life - much less than the 10 months they advertised.
I reached out to customer service to explain my reasonable expectations and disappointment based on their product description and I was met with "you can still eat it past the best by date" and "you should have ordered it later". All I received was a 20% discount on my order but I feel so deceived for something I paid a lot of money for. I now check the website today and after my call, that “10 month” line is nowhere to be found on the description which tells me that they clearly saw that there was an issue and they chose to change it which makes me feel even more deceived and taken for a fool with a $10.62 refund on an $83 order. If you’re reading this review, what does a “Storage: 10 months” mean to you? So annoyed, never again.
I’ll check next week to see if my review got removed like that “10 months” line.
4 November 2025
Reply from OLMA Caviar
We’re very sorry to hear about your disappointment and appreciate you taking the time to share your feedback. Our intention is never to mislead, and we take your comments seriously.
To clarify, the “10 months” storage reference referred to the maximum production shelf life from the manufacturer, not the remaining shelf life at the time of sale. The Best Before date indicates peak freshness, not expiration - the product remains safe and high quality beyond that date when properly refrigerated and unopened. This differs from the expiration date. This is what our support tried to explain.
Following your feedback, we updated the product description to prevent any possible confusion, not to conceal anything. Transparency is important to us, and we regret that the previous wording caused misunderstanding.
Regarding your comment about reviews, please note that we never remove genuine customer feedback - all reviews, positive or negative, remain visible. Unlike Marky’s where you won’t find any reviews.
We appreciate your understanding and hope you’ll consider giving OLMA another chance in the future.
It was easy to buy a gift card
2 November 2025
Excellent quality and service!
30 October 2025
I have not even received the product…
I have not even received the product yet and you are asking me to review it?? It was supposed to come on 30th for my wife’s bday and it still has not arrived and it’s Nov 1st!
29 October 2025
Reply from OLMA Caviar
We’re very sorry to hear about the delay, especially since it was meant for your wife’s birthday. This review request was automatically sent after your order shipped. Your package was shipped on time, but unfortunately, it was delayed at the FedEx Memphis hub due to severe weather conditions. We’ve been closely monitoring the situation, have attempted to reschedule delivery for Saturday, and will process your refund on the next business day. We truly regret the inconvenience caused by FedEx’s delay and appreciate your understanding.
A real Moscow Treatment
As usual, outstanding product, service and expedited delivery. Those of you who are caviar conesuers, be sure to pick a reputable source. Even though I relocated tor east coast, my goto is still OLMA caviar.
See you soon!!
27 October 2025
Reply from OLMA Caviar
Thank you for your continued trust and kind words! We're thrilled to be your go-to source for caviar, no matter where you are. Enjoy your next tasting, and we look forward to serving you again soon.
So far so good
So far so good, place my order and received it on time, I’ll let you know how the foie gras comes out
23 October 2025
Great service & Great Product!
Great service! Great Product!
Always on time and never a problem with any order.
Thank you!
22 October 2025
The order came on scheduled time
The order came on scheduled time, dry ice placed inside kept temperature cool!
Black caviar was too small but tasted ok
Ted caviar tasted pretty good.
The rest of the order was just fine.
Thank you !
22 October 2025
malemute1
Easy to order and create an account. The products were delivered as scheduled, and the quality was excellent
20 October 2025
⭐️⭐️⭐️⭐️⭐️ Review for Olma Caviar
⭐️⭐️⭐️⭐️⭐️ Review for Olma Caviar
I just wanted to give a huge shoutout to Olma Caviar for their incredible quality and service! From start to finish, everything was absolutely outstanding. The packaging was elegant and secure, the delivery was prompt, and most importantly — the caviar itself was amazing. You can truly taste the freshness and premium quality in every bite.
Olma Caviar exceeded all my expectations, and I’ll definitely be ordering again. Highly recommend them to anyone looking for a top-tier caviar experience!
16 October 2025
Reply from OLMA Caviar
Thank you so much for your thoughtful review! We truly appreciate your recommendation and look forward to your next order!
The product is delivered on time and is…
The product is delivered on time and is fresh and delicious!!!
16 October 2025
lots of great choices
lots of great choices, very prompt and rapid delivery, range of pricing
14 October 2025
Great testing caviar
Great testing caviar; ordered the 2oz paddlefish and it performed and tasted as d re described.
13 October 2025
Each package weighting and was between…
Each package weighting and was between 195 and 200 grams.
I was very disappointed.
Respectfully
Leonid
16 October 2025
Reply from OLMA Caviar
Hi Leonid, thank you for your feedback.
These caviar trays are manufactured by a large fish processing facility in Alaska, under strict quality control and specifications. We’ve confirmed with them that all net weights on the labels are correct.
Received ordered items as promised and…
Received ordered items as promised and as ordered
15 October 2025
On-line order process was efficient
On-line order process was efficient. 24-hour delivery. Well packed.
15 October 2025
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