Oliver's Petfood Reviews 

16,605
TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

In general delivery, arrives late to Stockholm and status of the order is not very visible to customer eyes. Basically I buy something and then It arrives 2-3 weeks later. When I try to check what i... See more

Rated 5 out of 5 stars

Fast delivery and always received fast answers from the contact person if you need more precise details.

Company replied

Company details

  1. Animal Feed Store
  2. Pet Store

Written by the company

Olivers er en dansk virksomhed med en historie, der går helt tilbage til 1998. I alle de år har der været fokus på at levere kvalitetsmad til hunde og katte for at give dem de bedste ernæringsmæssige forudsætninger for et godt liv. Der er mange gode historier fra tiden, der er gået, men vi holder allermest af de mere end 16.000 hjertevarmende tilbagemeldinger, som vi har modtaget i årenes løb.

Et madmarked for hunde

Written by the company

Måltider, skånsomt tilberedt ved lave temperaturer
Prøv nye proteinkilder som vandbøffel, kanin og sild
100% smagsgaranti - eller pengene retur

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

17K reviews

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4.3

All reviews

(16,605)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super service 👍

29 June 2022
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Pia,
Mange tak - altid dejligt at få at vide at vores service er i top 😊
Vi takker for din anmeldelse og alle stjernerne, og ønsker dig en dejlig dag.
Hilsen Lotte

Rated 5 out of 5 stars

Super hurtig levering til

Super hurtig levering til
til en god pris. 👍👍👍

18 February 2022
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Kurt,
Vi siger mange tak for den fine anmeldelse og de mange stjerner.
Ha' en rigtig god dag.
Hilsen Lotte

Rated 5 out of 5 stars

Always fast delivery and excellent…

Always fast delivery and excellent customer service 🙏

31 January 2022
Oliver's Petfood logo

Reply from Oliver's Petfood

Hi Johannes,
So good to hear that you appreciate our delivery and our service.
We thank you for the rating, and wish you a wonderful day.
Regards from Lotte

Rated 5 out of 5 stars

Omgående levering

Omgående levering. Super!

5 January 2022
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Inge,
Altid hurtig levering fra Olivers.
De 4-benedes skal jo ikke vente for længe på pakken :)
God dag, og tak for anmeldelsen.
Hilsen Lotte

Rated 5 out of 5 stars

Hurtig levering

Hurtig levering. God kvalitet!

2 December 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Olivers siger tak for stjernerne, og ønsker dig en dejlig aften.
Hilsen Lotte

Rated 1 out of 5 stars

Delivery delays!

The quality of the cereals free food is good BUT delivery times are extremely unpredictable. Even though I’m a long time customer and a club member I have to ask for compensation every time it happens. Sometimes they give 10 euros saying “sorry for delay” but usually nothing happens. Im sad to say but my dog has been without proper food many times because of delays from this company.

1 August 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hi Palle,

Thank you for you review. We are very sorry that you have experienced problems with the delivery several times, this is of course not okay.

Kind regards
Astrid from OLIVERS

Rated 5 out of 5 stars

first- class service

first- class service. Sth went wrong with the delivery (which wasn’t Oliver‘s Petfood‘s fault, but of the delivery service), and the people at Oliver‘s Petfood dealt with this expeditiously and friendly, and quickly arranged for a new delivery. Thank you very much! (Aside from this, the dog also really likes the food.)

24 July 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hi,

Thank you for your review, I'm glad to hear that a solution was found and that you dog likes the food! :)

Kind regards
Astrid from OLIVERS

Rated 5 out of 5 stars

Bra service.

4 June 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Inger,

Tak for din anmeldelse, det er vi glade for at du synes :)

Venlig hilsen
Astrid fra OLIVERS

Rated 5 out of 5 stars

Great food for our dog and good service

Our dog started out eating Orijen and Acana but often had digestive problems. We tried Oliver’s after advice from a dog breeder and have never looked back. His digestive issues are gone and we have a happy healthy dog. They always deliver promptly as well!

3 June 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hi CZ,

Thank you for your review. We're glad to hear the switching to our food has helped your dogs digestive problems and that you nave have a happy dog :)

Kind regards
Astrid from OLIVERS

Rated 5 out of 5 stars

God service

Nem at bestille og God service

20 March 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Tina,

Tak for din anmeldelse, den sætter vi stor pris på :)

Venlig hilsen
Astrid fra OLIVERS

Rated 5 out of 5 stars

High quality products

High quality products, great service!

18 February 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hi Zoltan,

Thank you for your feedback, we really appreciate that :D

Kind regards
Astrid from OLIVERS

Rated 5 out of 5 stars

Super service

24 January 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Søs,

Tak for din anmeldelse og de fine ord, dem er vi glade for :)

Venlig hilsen
Astrid fra OLIVERS

Rated 5 out of 5 stars

Super service🤩

20 January 2021
Oliver's Petfood logo

Reply from Oliver's Petfood

Hej Joan,

Tak for din anmeldelse, det er jeg glad for at høre at du synes :D

Venlig hilsen
Astrid fra OLIVERS

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