olfactoryfactoryllc.com Reviews 7,009

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 3,835 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the authentic products, often highlighting the wide selection and competitive pricing, which is frequently described as the best online. Many appreciate the fast and efficient delivery service, noting that orders are shipped quickly and arrive in good condition, often exceeding expectations compared to other retailers. The overall experience is frequently described as excellent, with many expressing their intention to continue purchasing from the company. However, some customers also noted issues with shipping costs for samples, address errors, and concerns about the authenticity of a specific product. There were also mentions of dissatisfaction with return policies, which include shipping fees and restocking charges, and isolated incidents of damaged or leaked products upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the authentic and original... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting super fast... See more

Price

Users describe positive interactions with price, consistently finding affordable options and great deals... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the authenticity and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to order... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found a certain sample on sale - it was the most affordable price online. Delivery was fast compared to other shops. I will buy more from them in the future. They have a pretty good selection, but the... See more

Rated 5 out of 5 stars

Bought a few bottles of cologne here now and they are indeed 100% authentic. You can find stuff here you won’t find anywhere else like unboxed scents at unbeatable deals. Prices are great even on the... See more

Company replied

Rated 5 out of 5 stars

I was worried because it is the first time I have used a Fragrance Discounter but Olfactory quickly put my worries to shame. The price, speed/execution of the order consisting of two expensive cologn... See more

Rated 5 out of 5 stars

Excellent pricing. Product is authentic (this industry is saturated with fakes) and fast delivery. I prefer to use them when they have what I am looking for. Also, they do keep a great inventory of ni... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier

Written by the company

At our fragrance company, we offer a wide selection of high-quality scents for both men and women. From classic, timeless fragrances to the latest and greatest in designer perfumes, we have something for everyone. But what really sets us apart is our commitment to fast and reliable deliveries. No matter where you are in the United States, we'll get your order to you as quickly as possible. In addition to our wide range of popular fragrances, we also specialize in niche perfumes that are hard to find elsewhere. Our team of experienced buyers scours the globe to bring you the finest and most unique scents, so you can discover something truly special and one-of-a-kind. But we don't just stop at offering a great selection - we also strive to offer the lowest rates possible. We know that fragrance can be a luxury item, so we want to make it as affordable as possible for our customers. That's why we work hard to negotiate the best rates with our carriers and pass those savings on to you. So if you're looking for a fragrance company you can trust to deliver both quality and value, look no further. We've got you covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

7K reviews

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Rated 5 out of 5 stars

Never a delay!

Times after times. Olfactory never disappoints. Business is respectfully and timely conducted here. Once you place the order, you can start counting 1,2,3 and boom your order has shipped. Place another order, exact same thing happens. Your business is appreciated here. That’s why they take care of your orders in a PRECISE time frame. 100% hands down to this business. Thank you.

20 May 2026
Rated 5 out of 5 stars

I ordered Valaya exclusive and Oud for…

I ordered Valaya exclusive and Oud for greatness on Sunday and got it Friday of the same week, I authenticated bith of em, THANK YOU for your honesty, fast shipping and well done packaging 📦 I'll definitely order again.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

excellent experience

first time ordering from them. excellent price. beautiful authentic product. super speedy delivery. will definitely come back.

19 May 2026
Rated 5 out of 5 stars

I love Olfactory Factory!

I love Olfactory Factory!! They have the best prices and great inventory and quick shipping! All authentic and perfect transactions. Side note: I liked it better when they didn't charge tax. Made it even better priced.

22 May 2026
Rated 3 out of 5 stars

That orders $400 or more will require a signature to receive it. Therefore you must plan to take a day off work to ensure you can get your purchase.

I really dislike the idea that requires a signature to receive my purchase. It creates an unnecessary burden of taking a day off work or pay extra to the carrier to hold it. That should be mentioned up front and included if you want it at checkout

19 May 2026
olfactoryfactoryllc.com logo

Reply from olfactoryfactoryllc.com

Hello Cleveland Boyer,

Thank you for your feedback.

We understand that requiring a signature can sometimes be inconvenient. However, for orders valued at $400 or more, a signature requirement is implemented for the protection of both the customer and our business. High-value fragrance shipments are more susceptible to theft, misdelivery, and fraudulent claims, and the signature requirement helps ensure that the package is delivered securely to the intended recipient.

If you are unable to be home during delivery, there are convenient alternatives available:

Hold at a Location – FedEx shipments can be held for pickup at nearby Walgreens or FedEx locations, while UPS shipments can be held at UPS Customer Centers and participating CVS locations, allowing you to collect your package at a time that works best for you.

Our goal is not to create an inconvenience, but rather to provide an additional layer of security for valuable orders. We appreciate your feedback and will take it into consideration as we continue to improve our customers' shopping experience.

Thank you for your understanding.

Team
OlfactoryFactoryLLC

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