Ojcommerce Reviews 758

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Customers frequently praise the quality of the products, noting items like sofas, cat furniture, and patio sets are well-made, sturdy, and durable. Many also appreciate the aesthetic appeal of the products, finding them elegant and true to their online descriptions. Additionally, the delivery service is consistently highlighted as efficient, prompt, and careful, with items arriving in good condition and on time. However, some people were dissatisfied with product quality, reporting issues such as misleading material descriptions, misfitted parts making assembly difficult, and items feeling cheap or wobbly. There were also instances where products arrived with damage, like chips or poor welds, or were not as pictured on the website, with discrepancies in color or size. A few customers also experienced problems with missing components, like mattresses or light bulbs, and some reported difficulties with the refund process for returned items.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the high quality, sturdiness, and... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the high quality of items,... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the prompt and timely arrival of... See more

Based on these reviews

Rated 3 out of 5 stars

Their Siggy sofa is nice but it’s misleading to label it as real leather when no such thing is mentioned on the law tag… so it’s likely not real leather

Rated 3 out of 5 stars

We've had the stand for about a month now and it's fine. Nothing special and not worth the price. Pros: 1. Looks cute. 2. So far, it holds 3 coats and 2 umbrellas with no problem. Cons: 1... See more

Company replied

Rated 5 out of 5 stars

Good instructions which made putting the frame together easy. Received the package as expected. Looks great in our bedroom...exactly what we were looking for.

Company replied


Company details

  1. Furniture Store
  2. e-Commerce Service

Written by the company

OJCommerce is a leading online retailer offering a wide range of furniture, home goods, and lifestyle products at competitive prices. We’re committed to fast shipping, reliable service, and customer satisfaction from purchase to delivery.


Contact info

3.7

Average

TrustScore 3.5 out of 5

758 reviews

5-star
4-star
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2-star
1-star

Replied to 70% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Companies like OJ Commerce give 3rd Party vendors on Amazon a bad name [BUYER BEWARE]

Amazon allows 3rd party sellers to play by different rules and this company created their own cancellation policy because of it.

Context: If an item hasn't been processed or shipped you are allowed to manually cancel it yourself through the Amazon app unless its a 3rd party seller however an honest 3rd party seller will grant your request in a timely manner because time is of the essence, so as long as the item hasn't worked its way through processing and shipping yet cancellation should be as easy as a couple of mouse clicks.

Like other people on here my item wasn't close to being shipped yet i contacted them pretty quickly once i discovered they were a 3rd party seller
(Amazon lets you filter for prime items only but for some reason 3rd party vendors still show up always double and triple check)

They claim they needed to wait a couple days to hear back from the shipping department which makes no sense because the item is not even in the processing stage yet. A person who is looking to do honest business will realize that this is the ideal time to cancel before the item is processed/shipped.

Like a lot of people I also have access to the Amazon seller dashboard all it takes is a couple clicks to get an item cancelled. Their support team can see the exact status of the item, if you see the item hasnt even been processed yet well what exactly are you waiting two business days for the shipment department to tell you?

Based on my research its seems they have a pattern of delaying requests for cancellation because they intend to ship the item anyhow because they are aware that most customers wont bother returning items that cost a lot to return sometimes costing more to ship back than the cost of the item itself. (Please do your own research and see what you find)

It seems like a growing amount of companies that deal in heavy goods like this one seem to leverage expensive shipping costs to their advantage making it easier for them to sell low quality or damaged goods.

6 April 2026
Unprompted review
Rated 5 out of 5 stars

Great Table!

We purchased this table and are very pleased. All parts were in perfect shape. It was easy to assemble. Sturdy. Very attractive piece.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Prompt delivery

The merchandise arrived in a timely manner. I have not had the opportunity to open the box yet.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Sturdy cat house

The item arrived in a timely fashion and was as described. The cat house is sturdy, very large, and high quality.

19 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for your wonderful review! We’re happy to hear the cat house arrived on time and that you’re pleased with its size, sturdiness, and quality.

Rated 5 out of 5 stars

Great Lego building table

I have four boys and they are using them to build Legos on. We purchased one and it worked so well and looked nice for presentation, that we ordered a second table just like it.
It is sturdy good quality and arrived in great condition.

15 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for sharing your experience! We’re glad to hear the table worked so well for your boys’ LEGO builds, looked great, and that the second one arrived in perfect condition with the same sturdy quality.

Rated 5 out of 5 stars

Horseshoes tournament play

The product was delivered on time and its a great horseshoe for flipping ringers

14 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for your review! We’re glad to hear your horseshoe was delivered on time and that you’re enjoying it for flipping ringers.

Rated 3 out of 5 stars

It's fine.

We've had the stand for about a month now and it's fine. Nothing special and not worth the price.

Pros:
1. Looks cute.
2. So far, it holds 3 coats and 2 umbrellas with no problem.

Cons:
1. We received NO INSTRUCTIONS with this product. Just a tiny picture.
2. Assembly was difficult due to parts being misfitted. Putting this product together is a headache and the screw holes do not line up properly.
3. It feels cheap. The metal is cheap and the whole stand is wobbly. For $50, it's not worth it. I'd pay no more than $25 if I had to do it again.
4. The weld on the branches is super obvious, not smooth, and looks like poor work. I wouldn't put a lot of weight on the stand.

8 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for your honest feedback. We’re glad it’s been functional so far, and we truly appreciate you sharing the detailed pros and cons—your input helps us understand where improvements are needed and do better going forward.

Rated 5 out of 5 stars

Love the blue color

Love the blue color, rounded corners, and size. Also, love decorating with red, white, and blue with this blue area rug. Very nice rug

26 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for the lovely review! We’re so glad you love the blue color, rounded corners, and size—and that it fits perfectly with your red, white, and blue décor.

Rated 5 out of 5 stars

A Torso With a Pop of Color

I recently received my merchandise, and it is absolutely adorable. The packaging was secure, ensuring the item arrived in perfect condition. Delivery was prompt and on schedule, reflecting excellent service. The item's quality is outstanding, exactly as described. Pricing was reasonable, making a delightful and worthwhile purchase overall.

15 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you so much for your kind review! We’re thrilled to hear you loved the item, from the secure packaging and timely delivery to the quality and value—it truly means a lot to us.

Rated 5 out of 5 stars

Gift for Cousin and Kitty

This was a gift for my cousin and her kitty, Mouse. Mouse climbed up the first night and slept in it and has continued to sleep on the top perch every night since...monitoring my cousin's sleep! (My cousin has it in her bedroom next to a window) Mouse gets to enjoy bird watching during the day. Very satisfied with the construction and how quickly it was delivered.

10 January 2026
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Thank you for sharing this adorable story! We’re so happy to hear Mouse loved it right away, enjoys her nightly perch and bird-watching spot, and that you’re satisfied with the quality and fast delivery.

Rated 1 out of 5 stars

Scam

I was scammed by this seller on eBay and I suggest that you stay away.

I purchased a crib which was supposed to include a mattress. I even contacted them before buying to confirm the details of the mattress and they confirmed it was included, as well as the specifications.

I received the item a few weeks later with an international delivery and found out the mattress wasn't there. Other pieces such as the instruction manual and some screws were missing too.

I lodged a complaint but the seller refused to refund me, so their scam was successful and I never recovered the money.

29 November 2025
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

We’re very sorry to hear about your experience and sincerely apologize for the inconvenience caused. Your feedback is taken seriously, and we regret that we did not meet your expectations in this instance.

Rated 5 out of 5 stars

This cat pagoda is solid and a very…

This cat pagoda is solid and a very high quality. We liked the first one so much we bought a second one. It looks more elegant than most wonky cat trees you will find out there. Delivery was pretty good, the boxes were secure, and there was no damage. It comes pre assembled. Our cats love these, they are an important part of their exercise regimen. Thank you for offering quality and good delivery.

19 December 2025
Unprompted review
Rated 1 out of 5 stars

The merchandise quality is less than…

The merchandise quality is less than was represented. Pieces of the carpet covering have delaminated, and the cats are ingesting them. What appear to be staples were protruding and I had to tack them in to avoid injury to my wife and to the cats. I believe that this product's poor quality deserves reimbursement of the purchase to my credit card. I will be happy to return the merchandise to you if you send a return merchandise authorization.

8 December 2025
Unprompted review
Rated 1 out of 5 stars

Becareful who you buy from

They ignore your cancellation requests. Then try to charge you to send the item back. Only after explaining my credit card company would be involved they issued a return label

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Quality Furniture at a Great Price

I purchased a set of 2 East West Furniture NFC-OAK-C Norfolk Kitchen Dining Chairs - Linen Fabric Upholstered Wood Chairs from OJCommerce on Amazon and found them to be of a surprisingly high quality I didn’t expect for the price I paid. They were easy to assemble with the instructions and hardware provided. I purchased another set of these same chairs which complimented my newly purchased kitchen table. Very happy with these purchases.

7 October 2025
Unprompted review
Ojcommerce logo

Reply from Ojcommerce

Hello Janice,
Thank you for your wonderful 5-star review! We’re thrilled to hear you loved the quality and easy assembly of your dining chairs. It’s great to know they perfectly complement your new table — we truly appreciate your continued trust in OJCommerce!

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