Gameforge Reviews 

First of all this is a good game, as others has some bugs and issues, but this is not about it.

The support team has a great lack of profissionalism and they act like the owners of it. Since misbans that they don't admit ingame. And still on discord where they put some achievements to do and then ban ppl trying to do that, they don't ask u to stop, don't ask what r u doing.
I can even escuse ppl that not works for the company, but i can't escuse ppl who is their work.

They don't know how to communicate, and they forget everyone is a costumer.

I keep coming back to this game, and boy was I surprised by the great new player experience which I gave a go, rather than selecting veteran mode. Am establishing an empire with my siblibgs atm, 10/10.

Make sure to completely avoid this company. Their dishonesty and deceitful practices have been well-documented. My account was inexplicably banned in Ogame, and upon contacting them, I was met with an unprofessional and impolite response. Shockingly, they revealed sensitive information about me, including my gaming history, IP addresses, and other personal data. I have swiftly lodged a request for the deletion of my data under the GDPR Law and intend to take legal action to address this issue.

1) The phone support redirect you in all 3 options when you call the support phone number.

2) I have had an experience with dual account abuse by some of the Top 1 alliance players.
The only thing they did was a warning.

3) Also a fleet crash from this duo account to boost other people are against the rules. Again 1 warning only.

4) They are not friendly as Apple, Google or bigger tech companies..

Due to the result from the Ogame support i wanted to withdraw/cancel my recently bought Dark Matter.
Compared to EU law I dont have a right to that because it is a digital product.

Other bigger companies to maintain happy customers.

5) Long respond time from Ogame support in general.
They dont do anything except you pay ton's of money.

I played once with 1 guy who... payed a lot money. On a new started server he did what he wanted each day. 1 day instant 1 million points in the early stage of a game.

He get excelent fast support??

What is this?

Gameforge support and gameforge games are NOT RECOMMENDED !

Sum up:

I have never experienced such arrogance by a support team!