Office Angels Reviews 924

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendly demeanor, and professionalism, making the job search process less stressful. Many highlight the excellent customer service, noting the personalized support, clear communication, and quick responses that led to successful job placements. People appreciate the efficiency and organizational skills displayed, often resulting in rapid job offers and a smooth overall user experience. However, some people were dissatisfied with the communication and follow-through, mentioning ignored emails and a lack of updates after expressing interest in a role. A few other people also felt that some agents were unprofessional, rude, and unhelpful, even hanging up on them. These customers reported a lack of available positions despite their experience and felt that promises were made without subsequent action.

What people talk about most

Staff

Consumers find staff to be positive. Many reviewers praise individual staff members for being helpful,... See more

Customer service

People report positive experiences with customer service. Many customers praise the consistent updates, clear... See more

Service

Customers had positive experiences with service. Many reviewers praised the professionalism, efficiency, and... See more

Customer communications

Reviewers mention positive feedback about contact. Customers appreciate the proactive and consistent... See more

User experience

Clients share positive opinions on user experience. Many reviewers highlight the supportive and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process.... See more

Company replied

Rated 5 out of 5 stars

I couldn’t have come across Michelle from Office Angels Leicester at a better point in my job search! One of the most warm, friendly yet professional individuals I have ever come across, she has suppo... See more

Company replied

Rated 5 out of 5 stars

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care... See more

Rated 5 out of 5 stars

I was helped by Sarah Smith at the Brentwood office and she was an absolute gem! She was so friendly which put me right at ease and took extra time to help me prep for my interview which was organised... See more

Company replied


Company details

  1. Recruitment Service

Written by the company

Office Angels is the market-leading provider of temporary and permanent office professional roles across the UK - from PAs and secretaries, to marketing, finance and HR managers. For more than three decades, we've been proving our worth with every placement.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 83% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very supported

Jessica and Joan from office angels Wimbledon and Kingston have been amazing throughout the entire process of my journey.
Always updated me on everything and always interested on how the process is going. Any information or connections I needed with the company I applied for they were happy to help and made me feel very supported!

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Efficient and dedicated. Highly recommended.

Brilliant experience with Office Angels, and especially Vicky Williams from Exeter, who was friendly, thorough and efficient. She's not afraid to ask the tough questions! But by making sure 100% that the right people are selected for the job, it helps employers and employees alike to find a strong fit. Having a pre-interview chat reduced nerves and made it easier to shine, ensuring relevant details were discussed. Especially good for someone like myself with alot of transferable skills moving to a similar job role in different industry.
Highly recommended.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Kat from Office Angels South Coast has…

Kat from Office Angels South Coast has been absolutely fab. She made the process so easy for me. I have had 2 assignments so far both, one short term and one long term. Kat keeps in contact making sure I'm ok which makes me feel valued. I have recommended her services to a couple of my friends. I have really enjoyed temping and knowing I have contact with her makes me feel part of something.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

Vicky at the Exeter branch and Nicole…

Vicky at the Exeter branch and Nicole at Taunton office were amszing and helped me so much with tips and hints in interviewing and by being friendly and informative at all times , just wanted yo say a huge thankyou and will miss our weekly chats of finding me work.... but im ready to rock again in my new job! :) great qgency highly recommend

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Alisha and Fiona from the Cambridge…

Alisha and Fiona from the Cambridge branch are absolutely excellent. They contacted me minutes after I registered my interest in a role and stuck with me giving guidance throughout the whole process. They helped me secure the job position and made the entire experience so much less stressful than it sometimes can be. Alisha still checks in with me now and has helped out here and there when I have needed it. I would absolutely recommend! ⭐️

31 March 2026
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Jade, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Couldn’t name a better agency

Always lovely women with great communication. Olivia & Fionnuala helped arrange an interview for me, I had a job within the same week I applied.

13 February 2026
Unprompted review
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Reply from Office Angels

Hi Charlotte, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Extremely thorough and professional service

Annie Hollidge was my contact from Office Angels. She has been no less than a star in guiding me through my latest leadership placement with one of the fastest growing brand in UK. The amount of care and support Annie has given at every step of the process has been unparallel and extremely helpful. I am an extremely happy candidate who has been placed suitably by Office Angels, ably executed by Annie Hollidge. Thank you OA, Thank you Annie!

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend -Professional & Efficient

I was delighted to receive a call from Maja Slawson, a Candidate Consultant at Office Angels. Her communication on the phone/ Audio /Video was very clear, to the point /effective. She was very professional throughout the process, right from her 1st call until the end of the registration. She highlighted all the important points and left no doubt in my mind about the job/process. I highly recommend this company and Maja Slawson. Thanks Maja, for giving me this wonderful opportunity to work for Office Angels:-)

3 February 2026
Unprompted review
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Reply from Office Angels

Hi Deepa, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

First Class Professional Assistance

After leaving my job, I contacted Office Angels in Brentwood and within TWO DAYS, Sera Sondh contacted me, arranged an interview with a fantastic employer and secured me the position! Quote outstanding care, attention and a result. Thank you Sera, you are a superstar! Also worth noting that this is the 2nd time in 4 years that the team in Brentwood have helped me this way. Huge credit to the entire team.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Communication and Service

Michelle Jackson went above and beyond to find my a new position. She supported, helped and encouraged me every step of the way. I could not recommend her enough. Thank you so much Michelle!

19 January 2026
Unprompted review
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Reply from Office Angels

Hi Kathryn, thank you for your review—great to hear we helped you into a new role. We really appreciate your feedback.

Rated 5 out of 5 stars

Pleasure dealing with Maja Slawson from the Bromley Branch

I dealt with the Maja Slawson at the Bromley branch who was so helpful with finding me a position.

I originally applied for a job that unfortunately, became unavailable but Maja kept in touch with me and kept looking for another position for me. She found me a position that suited me in regards to my experience and skills and that was not too far from my home.

I found Maja to be very professional and caring... She is doing a wonderful job!

24 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ashley, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

Katie Sandford is absolutely brilliant

Katie Sandford is absolutely brilliant!

Katie had contacted me about a job that was super fitting to my experience and what I wanted to do, got me an interview within 2 days - called me, video chatted with me, kept me in the loop via email, to make sure I knew what the job was, and how to best go about succeeding in the hiring process. Great advice, and help along the way. Everything happened within a week! She would also check in with me to see if I was happy with the role, if I had any concerns etc., which was really sweet! She really is great at what she does, would HIGHLY recommend! :)

17 October 2025
Unprompted review
Rated 5 out of 5 stars

I can’t write enough positive reviews…

I can’t write enough positive reviews about my experience with Office Angels, especially with Issy. She is kind, understanding, efficient and extremely helpful, and helped me immensely when I was going through a very difficult period with finding work and a suitable job for me. Issy listened, and found me a role which suited me and where I have now been taken on permanently. None of this would have been possible without Issy and her help and support, and I am truly thankful.
I have received a wonderful, supportive experience from Issy and the team, and I would recommend her and the team to anyone. Thank you so much Issy and Office Angels 😊

6 October 2025
Unprompted review
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Reply from Office Angels

Hi Ruth, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 1 out of 5 stars

Worst recruitment agency

I've dealt with a lot of recruitment agencies over the years and this is the most unprofessional and rude by far.

It's one thing to apply for jobs and not get any reply or callback, that's normal these days. However, to interview for a position, get told you're being put forward for it, but then to just go silent and not let you know what's happening... I have never encountered this with any other agency. You're just left to work out for yourself that you haven't got the job. I emailed several times, but no reply.

The agent in question was Shannon Brooks (based in Tunbridge Wells).

Looking at the other 1-star reviews, Office Angels obviously have a policy for this behaviour. Don't think I'll bother applying for anything else through them and I certainly wouldn't recommend them.

24 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Kelly, thank you for your review. We’d like to investigate further — please reach out to us at generalenquiries@office-angels.com - thank you.

Rated 5 out of 5 stars

Maja was very friendly and helpful

Maja was very friendly and helpful. Took the time to understand what I was looking for and what experience I had.

21 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ethan, thanks for the great review! It's great to hear how Maja assisted you. We really value all feedback and appreciate you sharing. Good luck in your new role!

Rated 1 out of 5 stars

Most jobs are nonexistent

Most jobs are nonexistent. In the past I have been registered with this agency and have never received an offer from them. I have enough experience in administration and finance and I consider this agency a scam. Including their rating, here or on other sites are fake.

17 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Blogger, thank you for taking the time to complete a review. With your permission, we’d like to look into this for you. Can we request that you reach out to us at your earliest convenience by contacting our team via headoffice@adeccogroup.com. Thank you.

Rated 5 out of 5 stars

Wow what an experience

Wow, what an experience! it was less than 48 hours I was called by Joan who was incredible and professional assisted me through the process,
Done the interview
Got accepted
Now I’m preparing to start my new job in 2 weeks!
I am so happy, thank you so much Joan, bless you and your hard work in helping me.🙌

14 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Shana, thank you so much for taking the time to write a review, it's great to hear that we assisted you into a great new job. We really value any feedback, so this is much appreciated. We hope you continue to enjoy your new role!

Rated 5 out of 5 stars

I recently signed up to Office Angels

I recently signed up to Office Angels. Since i applied for a job, i’ve have had a several contacts, emails, prompts and guidance. I have to give Michelle a special shout out! It refreshing to see this sort of professionalism in the modern job market. And it made the process very refreshing for a change. Looking forward to my next opportunity.

3 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Parvezahmed, we really appreciate you taking the time to share your rating with us. It’s great to hear about the service we provided! We look forward to working with you again in the future.

Rated 5 out of 5 stars

I couldn’t have had a better experience…

I had the best experience with Sarah from the Brentwood office! She was a non-stop help for me, always giving me advice and rooting for me. I couldn’t recommend a better person than Sarah when looking for your first job, she is incredibly friendly and always provided the best communication. Thanks to her I had the smoothest process and gained so much confidence in myself. I can’t thank you enough Sarah! x

6 November 2025
Unprompted review
Office Angels logo

Reply from Office Angels

Hi Ophelie, Thanks a lot for your review! We are happy you took the time to share your positive thoughts. We will pass this on to our teams. Good luck to you!

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