ODEON - Luxe London Leicester Square Reviews 

12
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TrustScore 3 out of 5

3.1

22-24 Leicester Square, WC2H 7LQ London, Greater London, GB

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See what reviewers are saying

Rated 5 out of 5 stars

We had accidentally purchased 4 tickets instead of two and thought we would be stuck with them but the staff refunded the ones we didn’t need without hesitation.so friendly and helpful with directions... See more

Rated 3 out of 5 stars

It would be helpful if one could order tickets from abroad as well. I’m in London a few times per year for work but can only order tickets last minute basically because of the non ordering abroad po... See more

Rated 5 out of 5 stars

The only cinema in Europe that is showing Digger from a 35mm VistaVision print.

Rated 3 out of 5 stars

Light in the cinema didn't turn off, other customers are noise and even laughing at sad scenes


Company details

  1. Movie Theater

About ODEON - Luxe London Leicester Square

Written by the company

Welcome to ODEON

We are the largest and best-known cinema operator in the UK, showcasing the best of the big screen at over 100 state-of-the-art venues. Whether it's the biggest blockbusters, the latest family films, or one-off event cinema spectacles, we bring it to you.



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Contact info

  • 22-24 Leicester Square, WC2H 7LQ, London, Greater London, United Kingdom

  • 03330144501

3.1

Average

TrustScore 3 out of 5

12 reviews

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3.1

All reviews

(12)

1,910 reviews in the last 12 months

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Rated 5 out of 5 stars

Ticket mix up

We had accidentally purchased 4 tickets instead of two and thought we would be stuck with them but the staff refunded the ones we didn’t need without hesitation.so friendly and helpful with directions,food and drinks

13 October 2026
Rated 3 out of 5 stars

It would be helpful if one could order…

It would be helpful if one could order tickets from abroad as well. I’m in London a few times per year for work but can only order tickets last minute basically because of the non ordering abroad policy.

During the screening it’s annoying that some of the lighting stays on. I understand this is because of local security requirements but even still, those lights should be dimmed further. Now it’s impacting the viewing experience negatively. Especially with a film like Resident Evil which is full of dark scenes.

8 October 2026
Rated 2 out of 5 stars

Disappointed

Filthy toilets. No lighting on entry to the screen had to resort to phone torch tò find seats a health and safety issue. £4.35 for a coke zero 500ml bottle daylight robbery. Seats at £17,50 expensive.

10 October 2026
Rated 1 out of 5 stars

Unhelpful

I was unable to get to the cinema due to the tube being closed as there was a fire in Kilburn
I requested to change my tickets for another time and was told I couldn't

Trying to contact yourselves is a nightmare

8 October 2026

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