We had accidentally purchased 4 tickets instead of two and thought we would be stuck with them but the staff refunded the ones we didn’t need without hesitation.so friendly and helpful with directions... See more
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It would be helpful if one could order tickets from abroad as well. I’m in London a few times per year for work but can only order tickets last minute basically because of the non ordering abroad po... See more
The only cinema in Europe that is showing Digger from a 35mm VistaVision print.
Light in the cinema didn't turn off, other customers are noise and even laughing at sad scenes
Company details
About ODEON - Luxe London Leicester Square
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Contact info
22-24 Leicester Square, WC2H 7LQ, London, Greater London, United Kingdom
- 03330144501
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Ticket mix up
We had accidentally purchased 4 tickets instead of two and thought we would be stuck with them but the staff refunded the ones we didn’t need without hesitation.so friendly and helpful with directions,food and drinks
It would be helpful if one could order…
It would be helpful if one could order tickets from abroad as well. I’m in London a few times per year for work but can only order tickets last minute basically because of the non ordering abroad policy.
During the screening it’s annoying that some of the lighting stays on. I understand this is because of local security requirements but even still, those lights should be dimmed further. Now it’s impacting the viewing experience negatively. Especially with a film like Resident Evil which is full of dark scenes.
Great cinema although to me the film…
Great cinema although to me the film looked slightly juddery.
Fraudulent depiction of seats that have…
Fraudulent depiction of seats that have uncomfortable view as normal seats
The only cinema in Europe that is…
The only cinema in Europe that is showing Digger from a 35mm VistaVision print.
Odeon Leicester Square is the worst…
Odeon Leicester Square is the worst I've been to. Screen is tiny and project shudders
Disappointed
Filthy toilets. No lighting on entry to the screen had to resort to phone torch tò find seats a health and safety issue. £4.35 for a coke zero 500ml bottle daylight robbery. Seats at £17,50 expensive.
Light in the cinema didn't turn off
Light in the cinema didn't turn off, other customers are noise and even laughing at sad scenes
Unhelpful
I was unable to get to the cinema due to the tube being closed as there was a fire in Kilburn
I requested to change my tickets for another time and was told I couldn't
Trying to contact yourselves is a nightmare
phone addiction ruined my experience
Woman to my right was on her phone for half the film. They both left after an hour. Ruined my experience, not your fault, just the world we live in. I did ask her to stop using her phone but she didn’t want to
Disappointed there were no staff…
Disappointed there were no staff around, couldn't find my seat. The traditional seats are overpriced too compared with my usual cinema.
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