Oddbox Reviews 

20,520
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,586 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the produce, often noting it tastes better than supermarket alternatives and stays fresh for a long time. Many appreciate the reliable and quiet delivery service, with boxes arriving safely and on time. People also value the diverse range of products, the ability to customize their boxes, and the positive impact of reducing food waste. However, some customers also noted concerns regarding product quality, with a few receiving produce that was rotten, inedible, or quickly spoiled. Additionally, some people experienced issues with delivery, including boxes not arriving or being left at incorrect locations.

What people talk about most

Product

Clients share positive opinions on product, frequently praising the freshness, quality, and variety of the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent quality,... See more

Delivery service

People report positive experiences with delivery service, noting that deliveries are prompt, on time, and... See more

Value for money

Reviewers mention positive feedback about value for money, with many customers finding the boxes to be good... See more

Service

Reviewers highlight positive aspects of service, with many describing it as excellent and one of the best... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Regardless of the time we have received our oddbox every fortnight on a Sunday evening. The produce are so fresh it’s as though I’ve just picked them myself. The smell when I open the box is so refres... See more

Rated 5 out of 5 stars

We were fed up with sub standard & frankly poor veg availability in supermarkets! Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 mon... See more

Rated 5 out of 5 stars

I love knowing that I am saving fruit and veg where there is nothing wrong with it. I grow my own so I like supporting others that do too and it gives me an opportunity to try something new and reali... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

21K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,520)

1,566 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely fresh fruit and vegetables

Lovely fresh fruit and vegetables. Nice selection and easy to make swaps or pick additional items.

The one time we had an issue with the quality of the produce, the customer services team were very apologetic and understanding. They explained what they planned to do to hopefully avoid a repeat and they compensated us for the trouble.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great

Oddbox is great. Produce never disappoints and the fact that you sometimes get something you’d never buy makes you try new recipes. Definitely would recommend

23 June 2026
Unprompted review
Rated 4 out of 5 stars

Generally good selection of good quality fruit and veg

Generally good selection of good quality fruit and vegetables. Easy to swap items from the list so I always know what I'm getting next time. Customer service excellent on the odd occasion I've had a problem. Delivery reliable and very quiet, which is important as box is usually delivered in the small hours of the morning. We are never woken by the delivery driver's vehicle.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivered overnight

Delivered overnight, helping combat food waste, beautiful fresh fruit and veggies… and you can return the cardboard box, cutting down on landfill…!
Perfect 👌🏼
And the apples are the BEST I’ve had in years.
Great selection of fruit and veg delivered to my door, able to chop and change depending on what I feel like cooking. It’s an absolutely fantastic idea, and what’s more, it costs less than the same stuff at the supermarket would cost!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

I love Oddbox

I love Oddbox! Its simple online platform is easy to use and very intuitive. The quality and variety of the fruit and veg that I receive help to keep my meals interesting.
I appreciate the personal recipes I receive in the Oddbox newsletter and we enjoy making them and eating them as a family.
I like the ethos behind the delivery service, the boxes are delivered at night to save additional costs. My box is always delivered as per my arrangement (selected day and location). Sometimes the delivery is quite late, so my box stays outside until the following morning, which is not an issue in my area.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Nice range of veg

Nice range of veg, always delivered as ordered and on date promised. I have rarely had any issues but when I did they were dealt with promptly

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant for whole family

Brilliant for whole family
Have this weekly children look forward to opening the box for a surprise
They have tried many new fruits now
Good quality and quantity would definitely recommend

14 June 2026
Unprompted review
Rated 5 out of 5 stars

Pleased new customer My first box was delivered safely and I…

My first box was delivered safely and I was pleased with the contents, items were fresh, plastic free and wholesome.
Unfortunately I hadn’t select for a fortnightly delivery and so had to contact them to ask for a credit and deferment of my second box to a suitable date.
In response I had excellent customer service, the issue was resolved and I was advised how to proceed in future.
So nice to have a real person looking into the problem - thank you Erin!

17 June 2026
Unprompted review

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