Oddbox Reviews 

20,494
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,572 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and freshness of the fruit and vegetables, often noting they are superior to supermarket offerings. Many appreciate the wide variety of produce, which encourages trying new recipes and allows for item swaps to suit preferences. People also value the reliable and quiet delivery service, often highlighting its convenience and the company's mission to reduce food waste. However, some customers also noted concerns regarding product quality, with instances of items arriving spoiled, mouldy, or not lasting as long as expected. A few other people also felt that deliveries were occasionally missed or disruptive, with some boxes arriving damaged due to placement. Additionally, some reviewers mentioned issues with product substitutions not always meeting their needs or preferences.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the freshness,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its timeliness, reliability,... See more

Value for money

Customers are generally satisfied with the value for money, often highlighting that it helps reduce food... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and reliable.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were fed up with sub standard & frankly poor veg availability in supermarkets! Tripped over OddBox & thought we’d give it a go! Having been forced into early retirement due to illness & a 7 mon... See more

Rated 5 out of 5 stars

Really enjoying receiving our box of fruit and vegetables each week especially knowing we are helping to rescue good produce grown by hard working farmers. Lovely variety and quality. Would highly r... See more

Rated 5 out of 5 stars

We love getting our regular delivery of fresh fruit and vegetables each week. Always a nice assortment and always very fresh. We also like being offered alternatives if there’s something we don’t like... See more

Rated 5 out of 5 stars

Love my oddbox,great being part of the oddbox community.fruit and veg are great quality and I value being part of the rescue mission where growers recieve income for produce that would otherwise go t... See more


Company details

  1. Online Food Ordering Service

Written by the company

As much as 2.5 billion tonnes of food are wasted globally every year – which plays a big part in the climate crisis. We’re on a mission to change that, with rescued fruit and veg from hard-working growers as well as plastic-free ingredients and brands that do good for the planet. With fruit, veg and more delivered right to your door, we’re working towards a fairer food system – one where growers are supported and paid fairly, where produce doesn’t have to look ‘perfect’ and, most importantly, a food system where we never waste taste. No more unnecessary air miles or plastic – just delicious food that fights waste with every box.

Good food doing good

Written by the company

You pick your box. We speak to growers.
From surplus spuds to dinky apples, we find out what’s at risk of being wasted. Pick what's in your box each week, add juicy last-minute rescues and shop The Market by Oddbox for staples, refillables and rescued products, delivered alongside your fruit and veg.

Contact info

Join the mission

Fight waste with a delivery of deliciously odd fruit, veg & more.

4.7

Excellent

TrustScore 4.5 out of 5

20K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.7

All reviews

(20,494)

1,538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Rating oddbox

I find the doorstep arrival convenient, I like the fact that it is delivered overnight
I think the referral scheme is good

I enjoy the aspect of finding produce not available in supermarkets such as crown prince squash that being said lidl is still a little bit cheaper then an oddbox but at least with oddbox the middle aisle doesn't suck you in so it does save money

14 June 2026
Unprompted review
Rated 5 out of 5 stars

A culinary adventure!

It’s great to know we are saving waste and it’s good because it’s made me try things I probably wouldn’t have. The stuff is good quality if sometimes a little’odd’! I look forward to opening my box!

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Love Oddbox

Love Oddbox.
The quality of the produce is top and takes the hassle out of shopping.
The concept aligns with my values too.
Win, win, win.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Great and quick response via the…

Great and quick response via the customer happiness team. We are so happy with this service and the quality of produce, on the very odd occasion when something is not quite right it is resolved in a courteous manner.

Would defo purely recommend if you are keen to help with food waste and receive great produce!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Looking forward to my odd box veg

I have been receiving an odd box for nearly two years now and look forward to my fortnightly box of veg. It is always very fresh and keeps well. I sometimes add fruit on and that is just as high quality as the veg. The delivery service is good and sometimes I can take the box in before going to bed. The web site is easy to use and esy to cancel or add another box.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Healthy and sustainable

Trying to incorporate more vegetables into my diet a friend recommended that I try Oddbox.
What I particularly like is that they also have small boxes which is suitable for singles or couples. Their ethos is to sell items that are fresh but maybe not the right shape/size to be sold to greengrocers or supermarkets. Alternatively it could be that there is an abundance of a particular fruit or vegetable. The quality is excellent and my latest batch of strawberries are as good as the ones I’ve grown at home. Unfortunately my strawberry plant provides one or 2 strawberries at a time!
You are advised what is in your next box and you can swap out for an alternative. In addition they offer other items you can add to your box.
Try it, you won’t be disappointed.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely fresh fruit and vegetables

Lovely fresh fruit and vegetables. Nice selection and easy to make swaps or pick additional items.

The one time we had an issue with the quality of the produce, the customer services team were very apologetic and understanding. They explained what they planned to do to hopefully avoid a repeat and they compensated us for the trouble.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Oddbox is great

Oddbox is great. Produce never disappoints and the fact that you sometimes get something you’d never buy makes you try new recipes. Definitely would recommend

23 June 2026
Unprompted review
Rated 4 out of 5 stars

Generally good selection of good quality fruit and veg

Generally good selection of good quality fruit and vegetables. Easy to swap items from the list so I always know what I'm getting next time. Customer service excellent on the odd occasion I've had a problem. Delivery reliable and very quiet, which is important as box is usually delivered in the small hours of the morning. We are never woken by the delivery driver's vehicle.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Delivered overnight

Delivered overnight, helping combat food waste, beautiful fresh fruit and veggies… and you can return the cardboard box, cutting down on landfill…!
Perfect 👌🏼
And the apples are the BEST I’ve had in years.
Great selection of fruit and veg delivered to my door, able to chop and change depending on what I feel like cooking. It’s an absolutely fantastic idea, and what’s more, it costs less than the same stuff at the supermarket would cost!

23 June 2026
Unprompted review

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