I had a fantastic experience working with Octorate, specifically thanks to Claudia’s exceptional support. She was incredibly helpful and patient as she guided me through the API integration and OAuth... See more
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See what reviewers are saying
Being an adminstrator for multiple hotels, i will always choose Octorate as my channel manager. They have truly made a channel manager where you can literally have no worries for managing your propert... See more
Company replied
Octorate has become an essential tool for organizing the work we do in our small hotel in Chefchaouen . It’s easy to use, clear in its features, and allows us to manage everything without stress. Simo... See more
Company replied
From the start of the free trial till now 6 month with octorate, I've nothing but very happy. Mr Riccardo at first was professional, patient , friendly and very dedicated to help out. The training w... See more
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Company details
Written by the company
Octorate is the easy-to-use Hospitality All-in-One solution that supports you intuitively with the management, improvement and automation of the processes related to your accommodation. Profitable online property exposure, effective price strategy, professional income management, bureaucratic and fiscal duties fulfillment, guest communication management before, during and after their stay: Octorate takes care of everything. You only need to bring your talent.
Contact info
Via Filippo Caruso, 23, 00173, Roma, Italy
- +44 203 514 80 65
- contact@octorate.com
- www.octorate.com
4.8
Excellent
467 reviews
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a fantastic experience working with Claudia
I had a fantastic experience working with Octorate, specifically thanks to Claudia’s exceptional support. She was incredibly helpful and patient as she guided me through the API integration and OAuth flow for my business. Her technical expertise and quick responses made a complex process much easier. Highly recommend!
8 April 2026
Unprompted review
Reply from Octorate
Hi Gabriel,
Thank you so much for this fantastic review! We are thrilled to hear that your experience with our API integration and OAuth flow was so smooth and successful.
Best regards,
the Octorate team
From start to finish
From start to finish, Mr Simo from octorate ,was phenomenal. They were incredibly communicative, keeping me informed every step of the way, and were able to explain complex processes in a way that was easy to understand. Their dedication and expertise made a huge difference, and I couldn't have asked for a better experience.
🙏🏻🙏🏻🙏🏻🙏🏻👍👍👍👍👍
1 December 2025
Unprompted review
Reply from Octorate
Hi Namir,
Thank you so much for your kind words! We're thrilled to hear that your experience with Octorate was so positive and that Simo was able to assist you effectively throughout the process. We truly appreciate your trust and are always here to provide support whenever you need it.
Best regards,
The Octorate Team
Octorate has become an essential tool…
Octorate has become an essential tool for organizing the work we do in our small hotel in Chefchaouen . It’s easy to use, clear in its features, and allows us to manage everything without stress. Simo is always there and very supportive, so he also deserves a heartfelt thank-you
20 November 2025
Unprompted review
Reply from Octorate
Hi Zakaria,
Thank you for your wonderful feedback! We're thrilled to hear that Octorate has become such an essential tool for managing your hotel. We're also happy to know that Simo has been supportive and helpful. If you ever need further assistance, we're always here to help!
Best regards,
The Octorate Team
Great support team
Great support team, I had a problem sorted out by DANNY. I explained the issue, left, and when I got back it's been sorted. Thank You!
18 November 2025
Unprompted review
Reply from Octorate
Hi Alex,
Thank you for the great feedback!
We are glad Danny could sort out the issue for you so quickly while you were away. Support represents the heart of what we do, and we are happy to have been helpful.
Best regards,
The Octorate team
Thanks to Elena
Thanks to Elena’s assistance, I was able to solve a problem that had been troubling me for days.
14 November 2025
Unprompted review
Reply from Octorate
Hi Manzoni staff,
Thank you for your review!
We are really happy that Elena helped you solve that persistent problem. Knowing we’ve made your work easier is the best result for us.
Best regards,
The Octorate team
Alice preparata e professionale
14 November 2025
Unprompted review
Reply from Octorate
Ciao Fra,
Grazie per la recensione!
Ci fa molto piacere sapere che hai trovato Alice preparata e professionale. Riferiremo subito i tuoi complimenti.
Un saluto,
Il team di Octorate
Fast and efficient answerFast and efficient answer
Fast and efficient answer
12 November 2025
Unprompted review
Reply from Octorate
Hi staff of Todos Santos Hostel,
Thank you for your feedback!
We are glad to hear that you received a fast and efficient answer. Speed is essential in hospitality!
Best regards,
The Octorate team
Supper efficient resolutive person
Andrea is a very willing professional with good patience and good at troubleshooting. He is very knowldegeable
13 November 2025
Unprompted review
Reply from Octorate
Hi Belen,
Thank you so much for your review!
Andrea will be thrilled to hear that his patience and troubleshooting skills were helpful. We are proud to have such knowledgeable professionals on our team to assist you.
Best regards,
The Octorate team
Roberta solved quickly the problem
11 November 2025
Unprompted review
Reply from Octorate
Hi staff of Villaggio Le Querce,
Thank you for the review!
We are happy that Roberta was able to solve your problem quickly. We will pass on your thanks to her.
Best regards,
The Octorate team
Simo was really helpful with all questions that we have.
Simo was really helpful with everything. We've started working with octorate because of him!
22 October 2025
Unprompted review
Reply from Octorate
Hi Julia,
Thank you so much for your wonderful feedback! We are thrilled to hear that Simo was so helpful with all your questions and provided the support you needed.
Knowing that you chose to work with Octorate specifically because of his assistance is the best compliment we could ask for. We will be sure to share your kind words with Simo directly, he will be delighted!
Best regards,
The Octorate Team
Great Help
SIMO IS THE BEST. Could not thank him enough for all of his assistance. Not to mention, he speaks 5 languages PERFECTLY. 100% would recommend.
29 July 2025
Unprompted review
Reply from Octorate
Hi Adriana,
Thank you so much for your kind words! We’re thrilled to hear that our support could assist you so effectively.
We really appreciate your recommendation and are always here to help.
Best regards,
The Octorate Team
super good channel manager
super good channel manager, for half of the price of other main competitor,
Constantly evolving, you can track everything easy, ravenue, messages, cleaning team, what's up messages,
Lorenzo in sales and support is super star.
10 July 2025
Unprompted review
Reply from Octorate
Hi,
Thank you for your fantastic feedback! We're thrilled to hear that Octorate is helping you manage everything efficiently and that you’re satisfied with the platform. We appreciate your kind words about our team. If you need any further assistance, we’re always here to help!
Best regards,
The Octorate Team
A great all-in-one app to manage our properties
A really good, well developed all-around app to manage your properties, be it Hotels or STRs. However, what really makes the difference, it is the people behind the app.
Great team! Keep up the great work!
2 July 2025
Unprompted review
Reply from Octorate
Hello Check in Holidays staff,
Thank you for your wonderful feedback! We’re thrilled to hear that Octorate is helping you manage your properties efficiently. We truly appreciate your recognition of our team, and we’ll continue working hard to provide excellent service.
If you ever need further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
The Octorate Team
Elena has provided great support
Elena has provided great support, much effort checking the issue, and have it solved successfully. Many thanks to Elena!
16 June 2025
Unprompted review
Reply from Octorate
Hi Baan Khunying Villa Phuket,
Thank you for your positive feedback! We’re happy to hear that Elena was able to assist you effectively and resolve the issue. If you need any further support, we’re always here to help!
Best regards,
The Octorate Team
Reply from Octorate
Hi Sherif,
Thank you for your feedback! We’re glad to hear that you found our service responsive and efficient. If you need any further assistance, don’t hesitate to reach out. We’re always here to help!
Best regards,
The Octorate Team
Excellent product, better human team
We have been using Octorate's channel manager for several years to manage all our properties, and it's an excellent product with a great team behind it.
Special mention to Martina, a highly competent person who is always willing to listen, understand, and resolve any issues that arise, making her one of the people we trust most within the Octorate team.
Noelia Hernández
Revenue
Rentalmar Apartments
29 May 2025
Unprompted review
Reply from Octorate
Hi Noelia,
Thank you for your wonderful feedback!
We’re thrilled to hear that Octorate has been a valuable tool for managing your properties. It’s great to know that our team has been able to provide the support you need.
If you ever require any further assistance, we’re always here to help!
Best regards,
The Octorate Team
Elena was very helpful
Elena was very helpful, giving me a detailed answered that helped me solve the problem!
27 May 2025
Unprompted review
Reply from Octorate
Hi Adel,
Thank you for your feedback!
We’re glad to hear that you received the help you needed and that the issue was resolved. If you need any further assistance, we’re always here to help!
Best regards,
The Octorate Team
We’ve recently started using Octorate…
We’ve recently started using Octorate for our riad, and the experience has been excellent so far. The platform is user-friendly, efficient, and packed with useful features that make managing bookings and availability much easier. Their support team is responsive and always ready to help when needed. I’d especially like to thank Simo, who has been incredibly helpful and supportive whenever I needed assistance — I truly appreciate his dedication and professionalism. Octorate is a great tool for anyone in the hospitality business looking to simplify their operations and improve guest service. Highly recommended!
27 May 2025
Unprompted review
Reply from Octorate
Hi Mohammed,
Thank you for your fantastic feedback!
We're thrilled to hear that Octorate has made managing your riad easier and that you’ve had a positive experience with our support team. We’re always here to help if you need anything further.
Best regards,
The Octorate Team
Excellent experience with Octorate
Excellent experience with Octorate — the system is reliable, efficient, and covers all our needs perfectly. Simply put, they’re just really good at what they do!
Special thanks to Lorenzo, who’s always a pleasure to cooperate with — responsive, helpful, and great to work with.
Whenever we’ve needed urgent support, the Octorate team has stepped in quickly and effectively. It's reassuring to know we can count on them when it matters most.
Highly recommended!
23 May 2025
Reply from Octorate
Hi Izy,
Thank you for your excellent feedback!
We’re thrilled to hear that Octorate has met all your needs and that our team has been responsive and effective when you needed support. We're always here to help, and we truly appreciate your recommendation.
If you need anything else, don’t hesitate to reach out. We're always happy to assist!
Best regards,
The Octorate Team
I highly recommend Octorate
I highly recommend Octorate. They are professional and attentive at all times to best meet your needs. They are knowledgeable , efficient, and also helpful . A special thank you to Simo who was able to guide us and, above all, assist us at every moment, available to answer any questions and requests.
Highly recommended Octorate !
21 May 2025
Unprompted review
Reply from Octorate
Hi,
Thank you for your positive feedback!
We’re thrilled to hear that you had such a great experience with Octorate. If you need any further support, we’re always here to help.
Best regards,
The Octorate Team
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