oceanparking.co.uk Reviews 

258
TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, most reviewers were let down by their experience overall. Customers frequently complained about receiving expensive, unfair parking penalty charges despite having already paid or registered their vehicles properly at the locations. Many individuals experienced malfunctioning payment machines that took duplicate payments, failed to issue valid receipts, or simply refused to work properly. Some reviewers were not happy with the confusing signage, poorly visible notices, and unexpected charges encountered across various managed car parks. Consumers also noted that unresponsive appeal teams provided no real assistance and quickly passed disputed cases straight to debt collection agencies. People felt trapped by these business practices and strongly advised others to avoid using these facilities.

What people talk about most

Payment

People report negative experiences with payment, expressing widespread frustration over receiving unexpected... See more

Price

Customers had negative experiences with price, consistently reporting outrage over excessive and predatory... See more

Location

Users describe negative interactions with location, noting that signage at their sites is often confusing,... See more

Service

Clients share deep frustration regarding the service, describing the company's penalty charges as unfair and... See more

Staff

Reviewers highlight negative aspects of staff, describing them as unhelpful and dismissive. Consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Shopped in Marks and Spencer spent £25 was given a 2 hour free parking entitlement from the Store. Entered at 3.15pm left at 4.15pm. A few days later received a £100 Charge. Its quite obvious,this com... See more

Rated 1 out of 5 stars

Absolute scammers!! Tried to fine me £100 for a parking ticket saying ive not paid - Sent them the evidence I did pay (Bank statement with the date and amount to their trading as company name) - theyv... See more

Rated 1 out of 5 stars

First of all there should be an option for zero stars. 1 star is to high. This rogue outfit are no different from all the other cowboy parking companies. Im not going to waste my time sharing my e... See more

Rated 1 out of 5 stars

A total scandal of a company who should be reported for theft along with the landowners who clearly take advantage of a vulnerable general public. I went on site at Knighleys in Towyn North Wales an... See more


1.1

Bad

TrustScore 1 out of 5

258 reviews

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1.1

All reviews

(258)

88 reviews in the last 12 months

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Rated 1 out of 5 stars

Robbery

Recently got their PCN in which pretending to be comprehensive but vacant in fact. Their so-called evidence was to capture my car enter and exit the carpark where I entitled to park and with some vague wording. File an appeal but no news since. So I complained to the company straight away and demand them to change the parking management company.

24 August 2024
Unprompted review
Rated 1 out of 5 stars

Highway Robbery

Highway Robbery!
I went into 3 shops spent > £100 and was fined £60 for the privilege!
The appeal process is an absolute waste of time as they’ve already made their mind up!
What a money making racket !! Just stay at home and shop on line !! 😡

1 August 2024
Unprompted review
Rated 1 out of 5 stars

Tinpot Company

A really professional website that makes them look like a big Company, but a tinpot business hell bent on trying to rip people off. I checked the Directors and their accoounts out on Companies house and they are tinpot. They have POPLA in their pocket so they know they can get away with it. Complete Cowboys. Ocean, Anchior and POPLA. They are supposed to be a professional parking management compabny like Parking Eye, but they are not.

17 August 2024
Unprompted review
Rated 1 out of 5 stars

Who on earth runs these companies

Who on earth runs these companies? They are absolute criminals and thieves. Our company was contracted to do some line marking in the car park so we had to be on the car park - yes/no? We were actually maintaining their own car park............ fined and appeal rejected. Think they actually expected the line marker to park the line marking wagon (holding the paint) out of the car park, what a bunch of thick people reading the appeals or just plain thieves. Which one?

23 July 2024
Unprompted review
Rated 1 out of 5 stars

It's second time that the company tried…

It's second time that the company tried to prove that I didn't pay for my parking period. It's not fair because most of us throw away the tickets. I was blessed and kept the tickets as an evidence and sent them as prove. At the end only a simple apology.

23 July 2024
Unprompted review
Rated 1 out of 5 stars

parked here recently for a shopping…

parked here recently for a shopping trip to centre mk, been serval times before and had no problems. paid for parking by Ringo app which was just to the front right of the driver. received a parking fine 3 days later. appealed the fine but was rejected after sending Ringo receipt

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Despicable

Horrendous company. I'm disabled and use a mobility scooter. I had my 2 young children will me at peel retail park washington. I've received a fine for being 12 minutes over the 2 hour allowance. I appealed this as I have done with aldi's parking enforcer that due to my disability it takes me longer to load everything in the car. I had done a big shop as well. I sent them my blue badge details. They denied the appeal stating no proof of purchase so I emailed them a copy of my receipt and they replied stating there original decision can't be changed and that I had to pay the fine. Absolutely disgusting for 12 minutes.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

Same as many others

Same as many others. Parked at Milton Keynes shopping centre, paid in good faith at the machine but received a PCN for £100. Appral rejected despite retaining the stub. These parasites are clearly just shaking people down. I'll never, ever shop at Mk again.

8 June 2024
Unprompted review
Rated 1 out of 5 stars

!!AVOID AT ALL COSTS!

!!AVOID AT ALL COSTS!! Do not provide clear instructions for the car parks and apparently the parking space we parked in belonged to them but the machine 5 yards away belonged to the council so have been unfairly fined. Charlie from customer services was extremely rude I’m not quite sure how he secured a job dealing with customers. Absolute scumbag

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Can I give less than 1 star

Can I give less than 1 star? What an awful, money grubbing little racket this is. Parking meter located close to the parking spaces supposedly isn't owned by them. So you can pay parking (to whom??) and still be charged a fine for not paying the right machine. Awful customer service. Do not care about swindling people out of hard earned money. Do not use any car parks registered to these grifters. May you go bust you horrible, dirty landlord scum

18 June 2024
Unprompted review
Rated 1 out of 5 stars

1 star is too much for scammers

1 star is too much for scammers
Well I parked at Walsall McDonald’s after going through the drive-through so when I got the food with my mom who is disabled well I stopped there for 17 mins and then week later had a fine for £100 but pay in 14 days was £60 so phone them and spoke to a nasty jobsworth said fine was right explain that my mom was disabled but to no evaluation and said fine is still active and need pay it but so so wrong and at McDonald’s was no help as well

9 May 2024
Unprompted review
Rated 1 out of 5 stars

Conflicting signs

Conflicting signs. One said "pay on exit". Drive to exit - no machine to pay. Exit park, return and pay (more than the basic charge) via phone. Receive a £100 PCN and further communication informs me I have paid the wrong company! Scammers is putting it mildly. I'd opt for "Parasites". Will not be paying a fine. At best (for them) I will offer to pay the £1.50 to their nominated account. Will never return to the car park and wonder if local businesses fully appreciate the extent of lost business due to this company.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Scammers..

Scammers... been Scammed for parking charge notice for £60. In that area where I have been for a 11 minutes only, and no signs for any thing like that before entering...

22 May 2024
Unprompted review
Rated 1 out of 5 stars

Terrible money making company

Parked at Peel Centre Stockport for 43 minutes and paid &1 for 2 hour parking
A week later got a PCN for £100.
I no longer had the parking stub but submitted an appeal explaining that I did pay, I had to go to 2 meters as the first was out of order.
They rejected & stated they had search for reg number but no record I asked for a full list of registrations to see if I had mid typed this was not provided
When called to pay at the lower rate because I had not paid in 14 days even though appealed had to pay £100 - leniency was given.
How can a 43 mins parking mean they are out of pocket for £100 - how is this justified.
Due to personal situation I couldn’t face the stress of a further appeal & the impact it was having on my mental health.
This company should be ashamed of themselves - total rip off company
Lesson learnt to keep all parking stubs for months

28 May 2024
Unprompted review
Rated 1 out of 5 stars

I got a fine for not paying for the…

I got a fine for not paying for the full duration of parking in one of these scam company parking space close to the Royal Stoke University Hospital since 2022.
This aweful company did not contact me for over 2 years since the incident. Just got a fine of 320 pounds yesterday threatening me to pay up
What a criminal way of exploiting money. I think this people should have someone regulating them. No evidence was sent . I have even forgotten the day of the incident.
This is just a “daylight robbery”.
I can see loads of terrible reviews about this company.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

They have repeatedly sent me fines for…

They have repeatedly sent me fines for going to work and parking on land that belongs to my employers.
Judging by the amount of bad reviews this company has I am going to write to my local MP.
I will not rest until this scam company is shut down for good.

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Exactly the same thing has happened to…

Exactly the same thing has happened to me in the same car park as Joanne Fairhurst details.

Again they have immediately reduced the fine to £20.

Maybe everyone should bycott using Milton Keynes shopping area completely and see how long it takes the council to react to their shopping centres losing revenue over this.

It is time we stopped having to pay councils for parking when they already gain from us supporting bricks and mortar shops.

Do not even warrant a 100th of a star.

4 April 2024
Unprompted review

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