I found the glasses that I wanted, I ordered an I was delivered the same promise: same price, same reference and low delivery price. Positive experience!
Company replied
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I found the glasses that I wanted, I ordered an I was delivered the same promise: same price, same reference and low delivery price. Positive experience!
Company replied
Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more
Company replied
I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more
Company replied
The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more
Company replied
Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.
Formigine, Italy
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Replied to 51% of negative reviews
Typically replies within 24 hours
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Reply from Occhialando

Reply from Occhialando
====== UPDATE ======
I received the glasses in very good order. Thanks for the very kind assistance. I miiight consider ordering from Occhialando again ☺️
====== UPDATE ======
I was contacted after this review, the guy sent me photos of the glasses and he reassured me they will be sent the next day. I hope everything goes as planned.
===== Initial review ====
I placed an order on 19th May. It is now 28th of May, and the order is still not shipped. I saw later that delivery takes 2-6 days AFTER HANDED TO COURIER. There are already 7 working days BEFORE handed to courier. I contacted them immediately after that and asked if it’s possible to pay for express shipping because I have planned trip, I didn’t receive any response.
I was reading the negative reviews of other people who basically complain about the same thing - lack of communication and no adequate customer service, and the audacity of Occhialando to blame it all on customers is absolutely shocking to me. Total lack of accountability…
Disappointing really

Reply from Occhialando

Reply from Occhialando

Reply from Occhialando
I ordered a Sunglass that was shown to be in stock, but got an emailt they sold the last one and it will be restocked in weeks. It is still shown as available...
Wide selection, quality lenses, easy to navigate, fast delivery, and great prices.

Reply from Occhialando
Order 391702. The product is ok, express delivery is in 48 hours, but when ordering the product is in stock, then tomorrow the email says we are sorry, the last one is sold out, you have to wait 5 to 15 working days, then the product is replaced the same day, the answer is that they have it in stock, then again 6 days until it gets to them. Basically, when I ordered a product in stock, I expected a maximum of 10 days until delivery to my home address, but 14 days passed from payment to delivery. On other platforms it was processed in 1 to 2 days, who here needs much more. I repeat the product is ok, but if someone thinks to receive the product within 7 days, I do not recommend it.

Reply from Occhialando
Perfect product at a much cheaper price than normal. Shipping was a bit slow but happy all the same and would buy again.

Reply from Occhialando
Why is it that today is April 9, 2026, and I still haven't received my order confirmed on February 13, 2026 ? If I don't write to you, I get no update at all ! I have to ask you why my order hasn't arrived. I have never seen another webshop that cannot fulfill an order in 2 months ! Interestingly, as soon as I wrote the negative review, you were able to contact me immediately. It's shameful!
Edited on April 13, 2026:
As I see it, I was the one who inquired about my order on March 13, and I received a response from you on March 16.
Edited on July 14, 2026:
The situation remains unchanged. I still haven't received the product.

Reply from Occhialando
This was my second time buying from Occhialando. The prices are very good and the handling of queries is also good. Excellent packing and quick shipping. 9/10 experience.

Reply from Occhialando
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