Occhialando Reviews 

4,183
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I found the glasses that I wanted, I ordered an I was delivered the same promise: same price, same reference and low delivery price. Positive experience!

Company replied

Rated 5 out of 5 stars

Great variety of sun glasses and good prices! Ordering process was really smooth and the sunglasses arrived fast. Would suggest, just to have it as an option, to provide more shipment methods, as expr... See more

Company replied

Rated 5 out of 5 stars

I ordered multiple times from Occhialando and I can surely say that I won’t be stopping. I’m a sunglasses maniac, wearing sunglasses during the whole year. I always like to add a new pair to my collec... See more

Company replied

Rated 4 out of 5 stars

The shipment was put on hold by DHL, then after 14 days it was returned. Afterwards the nice support team at Occhialando organized that it was re-sent via UPS. So it arrived without problems, but with... See more

Company replied

Company details

  1. Sunglasses Store

Written by the company

Occhialando è un sito e-commerce dedicato esclusivamente alla vendita online di occhiali da vista da sole e accessori. Grazie alla sua piattaforma user-friendly, intuitiva e dinamica, l'acquisto di prodotti con un solo clic non è mai stato così semplice. Con una vasta gamma di prodotti delle migliori marche e prezzi competitivi, sul nostro sito troverai tutto ciò che cerchi. Scopri l'esperienza accogliente di fare shopping su Occhialando, dove la comodità è solo a un click di distanza.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 51% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(4,183)

775 reviews in the last 12 months

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Rated 5 out of 5 stars
Occhialando logo

Reply from Occhialando

Dear Customer,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 4 out of 5 stars

Quick delivery

Quick delivery, but wish there was more prompt confirmation of the order.

1 June 2026
Occhialando logo

Reply from Occhialando

Dear Customer,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Great service and fast shipping

Great service and fast delivery. I love my sunglasses.

19 May 2026
Occhialando logo

Reply from Occhialando

Dear Customer,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

I placed an order

====== UPDATE ======
I received the glasses in very good order. Thanks for the very kind assistance. I miiight consider ordering from Occhialando again ☺️

====== UPDATE ======
I was contacted after this review, the guy sent me photos of the glasses and he reassured me they will be sent the next day. I hope everything goes as planned.

===== Initial review ====
I placed an order on 19th May. It is now 28th of May, and the order is still not shipped. I saw later that delivery takes 2-6 days AFTER HANDED TO COURIER. There are already 7 working days BEFORE handed to courier. I contacted them immediately after that and asked if it’s possible to pay for express shipping because I have planned trip, I didn’t receive any response.

I was reading the negative reviews of other people who basically complain about the same thing - lack of communication and no adequate customer service, and the audacity of Occhialando to blame it all on customers is absolutely shocking to me. Total lack of accountability…

Disappointing really

28 May 2026
Unprompted review
Occhialando logo

Reply from Occhialando

Dear Dilyana,

We would like to explain what happened in a transparent manner. After your request for express shipping, we sent the payment link for the shipping to the email address you provided in the form. The product has been ready and awaiting shipment since Monday the 25th, but we were waiting for the related payment

As you can understand, we can only rely on the information entered in the form. If the email address provided was incorrect and the communication did not reach you, this was certainly not due to any unwillingness on our part

In any case, in order to meet you halfway and reduce the waiting time, the product will be shipped tomorrow and, if you wish, we will offer you the express shipping free of charge, with no additional cost to you

We would like to emphasize that every customer is very important to us. Being insulted as a company is upsetting, because we put heart, commitment, and transparency into our work every day. This is precisely why the owner wanted to contact you personally, to clarify the situation and show you our good faith

We sincerely hope that, in light of what has been explained, you can understand that we handled your request with transparency and in the best possible way. It is very important to us that this is understood, and, should you feel it appropriate, we would be grateful if you could reconsider your review

We remain at your disposal

Kind regards,
Occhialando

Rated 5 out of 5 stars

Quality help

Everything is fine!!

28 May 2026
Occhialando logo

Reply from Occhialando

Dear Customer,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Perfect

Very correct and fast delivering

15 May 2026
Occhialando logo

Reply from Occhialando

Dear Vladimir,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.

Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.

Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.

Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

What I wanted

The product was delivered very quickly! It was what I saw at the site.

15 April 2026
Occhialando logo

Reply from Occhialando

Dear CHRYSOYLA,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Terrific!

Nice price , great quality, quickly delivered

29 April 2026
Occhialando logo

Reply from Occhialando

Dear Alex,

We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.

Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.

Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.

Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Best glasses ever 🤓

Best glasses ever 🤓

20 April 2026
Occhialando logo

Reply from Occhialando

Dear Savvina,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Great sunglasses (Maui Jim)

Great sunglasses (Maui Jim). Fast delivery.

18 April 2026
Occhialando logo

Reply from Occhialando

Dear Mara,
We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.

Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.

Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.

Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Great value

Wide selection, quality lenses, easy to navigate, fast delivery, and great prices.

27 March 2026
Occhialando logo

Reply from Occhialando

Dear Gregor,

We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.

Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.

Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.

Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.

Kind regards,
The Occhialando Team

Rated 2 out of 5 stars

Order 391702

Order 391702. The product is ok, express delivery is in 48 hours, but when ordering the product is in stock, then tomorrow the email says we are sorry, the last one is sold out, you have to wait 5 to 15 working days, then the product is replaced the same day, the answer is that they have it in stock, then again 6 days until it gets to them. Basically, when I ordered a product in stock, I expected a maximum of 10 days until delivery to my home address, but 14 days passed from payment to delivery. On other platforms it was processed in 1 to 2 days, who here needs much more. I repeat the product is ok, but if someone thinks to receive the product within 7 days, I do not recommend it.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent price, fast delivery,genuine item. I am happy

9 April 2026
Occhialando logo

Reply from Occhialando

Dear Km,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Good Service!

Good Service!

9 April 2026
Occhialando logo

Reply from Occhialando

Dear Zoli,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Wide variety of glasses

Wide variety of glasses, good prices, and fast delivery.

25 March 2026
Occhialando logo

Reply from Occhialando

Dear Irina Yankulova,

We would like to express our sincere gratitude for choosing to shop with Occhialando. We are pleased to know that you found what you were looking for on our e-commerce website.

Your support and trust are greatly appreciated. We are constantly committed to providing an excellent shopping experience, ensuring the quality of our products and the professionalism of our customer service.

Please remember that we are here to assist and support our customers at every stage of the process. If you have any questions or need further information, do not hesitate to contact us. We will be happy to help.

Once again, thank you very much for choosing Occhialando. We truly appreciate your preference and hope that your new glasses bring you great satisfaction.

Kind regards,
The Occhialando Team

Rated 5 out of 5 stars

Perfect product at a much cheaper price

Perfect product at a much cheaper price than normal. Shipping was a bit slow but happy all the same and would buy again.

13 April 2026
Occhialando logo

Reply from Occhialando

Dear Natalie,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

Rated 1 out of 5 stars

Never order anything from here !!!

Why is it that today is April 9, 2026, and I still haven't received my order confirmed on February 13, 2026 ? If I don't write to you, I get no update at all ! I have to ask you why my order hasn't arrived. I have never seen another webshop that cannot fulfill an order in 2 months ! Interestingly, as soon as I wrote the negative review, you were able to contact me immediately. It's shameful!

Edited on April 13, 2026:
As I see it, I was the one who inquired about my order on March 13, and I received a response from you on March 16.

Edited on July 14, 2026:
The situation remains unchanged. I still haven't received the product.

9 April 2026
Unprompted review
Occhialando logo

Reply from Occhialando

Dear Roland,

We would like to clarify the situation, as what you reported does not entirely reflect what actually occurred.

When we processed your order proposal, we promptly informed you that the requested products were being restocked.

Subsequently, one of the two snow goggle became available and was ready for shipment. On 16-03-2026, we therefore asked whether you preferred to receive the available item immediately, wait until both items were available, or receive a refund for the item that had not yet arrived. On that occasion, you chose to wait.

We would also like to point out that we have always responded to all of your requests within 24 business hours of receiving them. Today, we chose to contact you through a different communication channel solely because it was more immediate and allowed for faster and more precise communication.

Finally, in accordance with your decision, today we shipped the product that was already available in our warehouse, while the second item will be sent to you in a separate shipment as soon as it becomes available.

Please do not hesitate to contact us should you require any further clarification.

Kind regards
Team Occhialando

Rated 4 out of 5 stars

Occhialando Review

This was my second time buying from Occhialando. The prices are very good and the handling of queries is also good. Excellent packing and quick shipping. 9/10 experience.

30 March 2026
Occhialando logo

Reply from Occhialando

Dear AJ,

We would like to sincerely thank you for choosing Occhialando for your purchase. We are delighted that you found the perfect product on our website. Your support is very important to us.

We are passionately committed to providing an excellent shopping experience, ensuring the quality of our products and a high standard of customer service. We are here to support you at every stage.

If you have any questions or need assistance, please do not hesitate to contact us. We will be happy to help you, and we thank you once again for choosing Occhialando.

We truly appreciate your choice and hope that your new glasses bring you complete satisfaction.

Kind regards,
The Occhialando Team

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