We had a visit from Andrew Murphy , He discussed many options for our elderly mother who now has full time care at home We have been looking at a Suitable chair to meet her needs . Andrew was fa... See more
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Review summary
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Reviews shaping this summary
Oak Tree Mobility staff were extremely friendly and knowledgeable about the range of adjustable beds supplied by the company. We were provided with information about each range and all our questions w... See more
Our expert, Changez, patiently explained and demonstrated options to my parents, as my dad needs a specialist chair. He had a lovely manner, which they appreciated as well as the time given to conside... See more
My appointment with Ian Bridges was certainly an experience…a very pleasurable one! It was a mixture of total professionalism, a wealth of knowledge, great insight into my needs and lots of laught... See more
Company details
- Mobility Equipment Supplier
- Disability Equipment Supplier
- Furniture Manufacturer
- Furniture Store
- Medical Equipment Supplier
Written by the company
Here at Oak Tree Mobility, we believe that everyone deserves the freedom to live life to the fullest - comfortably, confidently, and independently. That belief is at the heart of everything we do. Our expertly crafted range of handmade rise and recline chairs, adjustable beds, and bath lifts are designed to bring comfort, safety, and ease into your everyday life. Each piece is made with care, combining quality craftsmanship with thoughtful design to meet your individual needs. From the first conversation to the final fitting, our friendly, knowledgeable team is dedicated to helping you find the perfect solution for your home and lifestyle. Thousands of people across the UK have already discovered how Oak Tree Mobility can help them enjoy the independence and peace of mind they deserve, and we’re proud to be part of their journey.
Your Comfort is Our Strength
Written by the company
- Minimum £200 Trade-In
- When looking for a new chair or bed, an ongoing concern for many prospective customers is what to do with their existing furniture. The disposal can often be expensive and time-consuming and tends to add to the burden of finding the right company to choose. Thankfully, at Oak Tree Mobility we offer an exclusive service that allows you to trade in whatever it is that needs replacing, at no charge whatsoever. In fact, we are now offering our customers a minimum of £200 part exchange for their existing items, regardless of the condition.
- Proudly Supporting the British Heart Foundation
- When we deliver your brand new chair or bed, we’ll collect your furniture at the same time. Doing the delivery and collection in one visit saves you time and hassle. Once your furniture has been collected and returned to our depot, we’ll check it over. If it’s reusable, we’ll donate it to the British Heart Foundation. They will then sell it in one of their many shops throughout the UK and use the proceeds to fund their life-saving research. In doing this, we have so far raised over £250,000!
- Delivery and Installation Included
- We offer a two-man white-glove delivery and installation service included in the price of all our chairs and beds. When they arrive, they will ask you where you would like your furniture to be placed. They will bring the chair or bed into your home, unwrap it, and then remove all the packaging. Once it is set up, they will help you familiarise yourself with the bed and its controls. When you are satisfied that everything is as it should be, we will ask you to complete a quick survey about our service.
Contact info
Park House, Newbrick Rd, Stoke Gifford, BS34 8YU, Bristol, United Kingdom
- 0330 052 4629
- customer.service@oaktreemobility.co.uk
- www.oaktreemobility.co.uk
4.6
Excellent
5K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent service from.Lee Wainwright…
From the phone call of booking Oak Tree Mobility to come and give quote us for a new bed the service was excellent.
Lee Wainwright came to see us, very punctual for 4 hours he went through every detail of the beds, color material, he was very through explained all about how it mattered about having the right bed for your needs. Thank you Lee your a credit to the company.
29 June 2026
Unprompted review
Excellent demonstration by mark Kirby…
Excellent demonstration by mark Kirby very Informative.enjoyed the experience
29 June 2026
Unprompted review
Excellent sevice.
I was very impressed with the service I received today from Oak Tree Mobility. Everything was explained clearly and professionally from start to finish, we were guided through the best options and the chair will be made to measure and care was taken to ensure we were entirely happy with our choice. Many thanks.
29 June 2026
Unprompted review
sales
Your sales person, explained things well and listened to what I asked. Didn’t find him pushy at all like some other companies. That’s why I gave him a nice 10.
On the next page it came up with the name Nicolas Panizzi, I don’t know why as I bought the chair for myself and paid the deposit from my own bank account, Nicolas is my lodger!
So has nothing to do with what I buy.
24 June 2026
I have splendid experience with oak…
I have splendid experience with oak tree mobility regarding purchase of dual adjustable bed. They have put me at ease and no pressure. It is the right fit for both myself and my partner and we look forward to having comfortable sleep in years ahead.
29 June 2026
Unprompted review
My personal experience of this company…
My personal experience of this company is that their main interest is to extract as much money as possible. The pocket sprung mattress is not fit for purpose, When you have to change it for memory foam within weeks of receipt the company charges for the replacement.
17 June 2026
Unprompted review
Reply from Oak Tree Mobility
Thank you for taking the time to share your feedback. We're sorry to hear that you're unhappy with your experience.
We appreciate that mattress comfort is very personal, and we're sorry the pocket sprung mattress wasn't the right fit for you. Having reviewed the situation, we haven't identified any fault with the mattress, so it isn't considered defective.
As the mattress is functioning as intended but isn't meeting your personal comfort preference, any replacement with a different model, such as a memory foam mattress, would be treated as a new purchase and would therefore be chargeable, in line with our policy.
We understand this may not be the outcome you were hoping for, but we do hope you find the comfort you're looking for with your new mattress and that it provides you with a much better night's sleep.
Kind regards,
Oak Tree Mobility
Would 100% recommend
From the consultation to delivery, the service was 5 star. Our sales consultant took his time to work with us to get the best chairs for our budget, he knew his product, the company history and ethos. The communication with the back office staff was clear and concise and the delivery team were fast and efficient. I would 100% recommend Oaktree Mobility.
24 June 2026
Personal man with a great disposition…
Personal man with a great disposition and great knowledge,I would recommend Matt
27 June 2026
Unprompted review
Nick the salesman was extremely…
Nick the salesman was extremely pleasant with an endearing manner. No pressure was put on us to make a purchase; his knowledge of the product was exceptional. Everything was explained in great detail. We made a purchase. Thank you Nick.
26 June 2026
Unprompted review
New customer
Jason very helpful. Went into great detail and brought bed and chair into lounge for me to try. Here 2.5 hours. Reassured me on price and delivery times if both bed and chaotic were bought at same time. Overall excellent service.
With my thanks
26 June 2026
Unprompted review
Jon very friendly and very helpful and…
Jon very friendly and very helpful and explained everything very welcome my dad was happy with everything Jon had explained
26 June 2026
Unprompted review
My mother is 99 year old
My mother is 99 year old, we contacted Oak Tree Mobility, very happy with what they have offered us and delivery within days, just perfect. We would recommend OT to others
26 June 2026
Unprompted review
Mark Ratheram
Mark Ratheram work number 433202. I found Mark to be very helpful, I didn't realise that to have a mobility chair rise and recline, just how much information we need to have. Ex....proper hight, proper weight, lots more things to know about buying the right chair. For heath reasons and comfort.
25 June 2026
Unprompted review
Many thanks to Mike
Many thanks to Mike. He has been very helpful, full of good and helpful advice. We are looking forward to our new chairs!
Mike has also been very friendly and polite.
25 June 2026
Unprompted review
Mark Ratheram was very professional
Mark Ratheram was very professional, respectful and knowledgeable. He explained everything to mum including the mobility factors to consider, the processes of the sale and manufacture, prices and safety considerations so that mum could make an informed decision.
Mark was warm and humanistic in his approach and mum felt comfortable with his approach and manner.
25 June 2026
Unprompted review
John Rose has spent time with my mother…
John Rose has spent time with my mother today supporting her to find a suitable chair for her needs . He has gone over and above in his attention to detail and for what is best for mum and shows a genuine care and compassion for her situation . The service we have received has been second to none and we extend our sincere thanks to John .
25 June 2026
Unprompted review
Jason was very helpful he went through…
Jason was very helpful he went through everything with me I'm so pleased with his visit
25 June 2026
Unprompted review
I was visited today by an amazing…
I was visited today by an amazing représentative of Oak Tree Mobility and the High leg Lift Recliner and I am impressed by the product and the representative, Ali Usmand.
24 June 2026
Unprompted review
Clive explained everything regarding…
Clive explained everything regarding mobility bed and recliner chair perfectly gave me all details for the things I was looking for and is a professional salesman, in conclusion he is a perfect ambassador for Oak Tree and honest. I wish him and the company all the best and would recommend to anyone.God bless all at Oak Tree.
24 June 2026
Unprompted review
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