The laptop looks working perfect but the visible marks after use was real damage to the casing on the side and no adapter for internet cable (Lan) Lenovo have change to USB C 🫣 ... so got a little d... See more
Company replied
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See what reviewers are saying
5 years ago I bought a laptop and minidesktop here for company use. The laptop is still going strong. The desktop is going strong again after upgrading HDD to SSD. I have the feeling that the prices... See more
Company replied
Absolutly best value of all time on the market. Purchased a laptop and was successfully delivered within 5 working days. Almost like a new product, well refurbed product to a very valuable and worthy... See more
Bought a refurbished laptop that said "good" condition and it was actually in perfect condition!! No scratches, no signs of previous use, that thing looks and works like new!! Price was super and deli... See more
Company replied
Company details
Written by the company
At Nuvoo.com, we specialize in professionally refurbished premium computers that perform like new. With over 20 years of experience in computer sales and service, we deliver tens of thousands of refurbished business-class computers every year to customers in Finland, Sweden, and Germany.
24 months warranty!
Right of return
All our refurbished premium computers are sold fully ready to use and come with a minimum 2-year warranty. We want our customers to feel completely confident when purchasing from us, so we also offer a 30-day free return policy.
Contact info
Karhunkedontie 1, 90410, Oulu, Finland
- www.nuvoo.com
4.7
Excellent
11K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Condition
Was supposed to be good condition.
The frame off the laptop was in bad condition. Luckely I dont really care.
10 December 2025
Consumer service helped me to buy the…
Consumer service helped me to buy the laptop that were best for me
They were very helpful and kind
You are my first choice when I need something similar
5 December 2025
Very high quality on the laptop I…
Very high quality on the laptop I ordered, almost as brand new!! Was not really expecting much, But really happy about my bargain!!
8 December 2025
Recommend
Cool computer for little coin, great in all aspects except for the tracking of the parcel. I couldn't track very well but still great experience. Would shop again, 9/10 toasters.
8 December 2025
good experience
5 December 2025
Delivery was little late than the…
Delivery was little late than the expected but everything was very good
2 December 2025
HP ProDesk G4 MiniPC
After receiving the delivery and completing the startup and transferring the data to the new machine, it seems to be working as it should.
I will come back to this if there is a reason.
4 December 2025
Reply from Nuvoo
Kiitos palautteestasi. Hienoa kuulla, että laite toimii odotetusti käyttöönoton jälkeen. Kuulemme mielellämme, mitä voisimme vielä parantaa, jotta kokemuksesi olisi jatkossa viiden tähden arvoinen. Asiakaspalvelumme on aina apunasi, jos tarvetta ilmenee.
Thank you for your feedback. We’re glad to hear the device is working as expected after setup. If there’s anything we could improve to make your experience a five-star one, we’d be happy to hear your thoughts. Our customer service is always here to help if needed.
Alex has been lovely very
Alex has been lovely very, attentive
Thank you so much to the team tonight!!
13 December 2025
Unprompted review
Disappointing Purchase Experience
Unfortunately the experience from Nuvoo has been very disappointing. The device arrived with several issues, including wrong language settings and software installed in Finnish, which required a lot of time to fix. I spent many hours trying to make the computer usable, including transferring files, adjusting settings, reinstalling software and the customer service phone line never answered despite repeated attempts. The compensation offered for all the trouble was very small and did not reflect the time and effort required to fix a computer that should have worked properly from the start.
3 December 2025
Reply from Nuvoo
We sincerely apologize for the inconvenience and frustration you experienced. We regret that the compensation did not reflect the effort required, and we are reviewing our processes to prevent this from happening again. Thank you for bringing this to our attention. If you have any further questions, please feel free to contact our customer service.
Expectations met.
The goods were in great shape, everything working as promised. Fast delivery.
1 December 2025
Very quick feedback.
29 November 2025
Sofahr the producut seems to be what I…
Sofahr the producut seems to be what I expectet, but the missing Bluetoot was a bad disapointment and caused some extra investments.
Pekka Knuuttila
28 November 2025
Reply from Nuvoo
Kiitos palautteestasi. Hienoa kuulla, että laite vastaa muuten odotuksiasi. Bluetooth ei sisälly tähän malliin eikä sitä ole mainittu tuotetiedoissa, mutta ymmärrämme silti, että sen puuttuminen voi olla arjessa harmillista. Kiitos kun jaoit kokemuksesi, se auttaa muita asiakkaita tekemään ostopäätöksen entistä selkeämmin.
Thank you for your feedback. We’re glad to hear the product otherwise meets your expectations. Bluetooth was not included in this model and was not listed in the product specifications, but we understand how this can still be disappointing in everyday use. We appreciate you sharing your experience, as it helps set clearer expectations for future customers.
Product was wat it was announced to be
Product was wat it was announced to be, it was well packede and came in reasonable time. Got phone support when I had some initial technical problems with it.
28 November 2025
Nuvoo left disturbing shit on the harddrive.
I am rather pleased with Novoo because my former buy, 2 y ago, was a five-star, but this time Nuvoo had left some shit on the harddrive, that I still cannot get rid of. It is a very disturbing comand about McAfee that comes every now and then.
27 November 2025
Reply from Nuvoo
Thank you for your feedback and for being a returning customer. We’re glad to hear your previous experience with us was a five-star one.
All our installations are done using official Windows installation media with predefined software, and we do not install any extra third-party programs on our devices. McAfee is not included in our installations, so it is likely that you have installed it accidentally during setup, for example when installing another program or by clicking an advertisement.
We recommend uninstalling McAfee and using a trusted security solution instead, such as F-Secure. If you’d like assistance removing McAfee, our customer service will be happy to help.
Reply from Nuvoo
Thank you for choosing us again. We’re glad to have you as a returning customer and truly appreciate your continued trust. If there’s anything we can do to make your experience a five-star one this time as well, please let us know 😊
Thank you I get it this very beautiful…
Thank you I get it this very beautiful laptop. It’s very nice. I like it, but I want to order another one. Thank you.
27 November 2025
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