Nutri-Genetix (NGX) Reviews 251

I’m very disappointed with the service I received from Nutrigenic.

I initially placed an order on their website, but shortly after I was moving to a new address, so I cancelled that order and placed a new one with my correct, updated address clearly provided.

Despite this, Nutrigenic still sent the delivery to my old address where I no longer live. The next day a friend contacted me saying there was a package delivered to his address. Neither of us knew what it was. I drove there to collect it and discovered it was the prep food from Nutrigenic. Unfortunately the meals had been sitting outside of a fridge for almost 24 hours, so I didn’t feel safe eating them.

I contacted their support team through their website explaining that my order had been sent to the wrong address even though I had clearly provided the new one when placing the order. I wasn’t trying to make a big issue out of it — mistakes happen — I simply asked if they could send future deliveries to the correct address.

However, I received no response at all. I also tried contacting them through WhatsApp and again received no reply.

Today another delivery was sent… and once again to my old address. At this point I cancelled all future orders. I have lost over £100, as the 7 meals I paid for had to be thrown away, and I even had to drive to another address to collect a delivery that was unusable.

Poor communication and repeated mistakes with something as basic as a delivery address is very frustrating, especially when dealing with perishable food. I expected much better customer service and support. Unfortunately, based on my experience, I cannot recommend this company.

I haven't received my last order and there is absolutely no communication from the company

There is a quiet intelligence woven through Nutri‑Genetix—a sense that this is not about selling a product, but about listening to the body before offering it nourishment.

What I sincerely appreciate is the philosophy itself: nutrition guided by genetic and blood markers feels like a long-overdue evolution. Instead of guessing, restricting, or following trends, Nutri-Genetix starts with evidence that already lives within you. Your DNA and biomarkers are treated not as abstract data, but as a map—one that reveals how your body processes nutrients, where it thrives, and where it needs gentler support.

The experience feels both scientific and human. Complex biological insights are translated into practical and sustainable solutions, without fear-based messaging or exaggerated promises. It’s personalised in the truest sense: respectful of individuality, grounded in research, and oriented toward long-term wellbeing rather than quick fixes.

In a world full of generic dietary advice, Nutri-Genetix stands out as calm, precise, and forward-thinking. It feels like nutrition that finally meets the body where it actually is—not where it’s assumed to be.

I can only recommend it.

Do not buy, they are gone bankrupt and will not deliver. And they can not fulfill the orders.

Love it but very expensive all of a sudden. £59 for 1kg of ngx bodyfuel to £118.

Something going wrong with the company these days. Poor supply and comms.

I purchased in August and haven’t gotten an update on the shipping of my order.

An important part of my supplement stack.

I’ve been using the NGX PowerPack and have been really impressed. It tastes great, is easy on the stomach, and I love that the formula is personalised and backed by science. It fits seamlessly into my routine, it’s nutritionally smart and super convenient. Highly recommend!

Great quality products and client service

It took over a month to arrive unfortunately

I have been taking my personalised NGX for a month now and I can tell you it’s made a big difference to the way I feel already!!
Just knowing that I am having the essential nutrients that ‘my’ body needs makes life less stressful. Sometimes I’m too busy in my working day to stop for lunch so I can just drink my NGX shake & keep going! It has given me more energy. Since taking NGX my eyes have dramatically improved. I have Blepharitis but my symptoms are diminishing!! Just brilliant . Thank you Team NGX!

Great offer and quick delivery of the new test.

Fantastic service. Delivery is so quick, website is easy to use and I love the protein.

I use body fuel everyday and it’s made me feel so much better. A lot better than other protein I’ve tried (it’s tried a lot)

I've been using NGX for months, and the results are amazing in terms of my energy, recovery from exercise and no longer wanting to snack betwen meals. Knowing it's customised to my body gives it the edge above other protein shakes

Such a fantastic product. I learnt so much about myself from the DNA test and am feeling so much more energised and healthy from the product that followed up. Nothing else like that on the market. So refreshing to know you’re taking the right nutrients for you instead of a dozen vitamin pills that don’t work. Highly recommend!!

I have a history of PCOS, and before my pregnancy, NGX’s genetically personalized shakes were a game changer for me. After giving birth, I discovered my body was lacking essential vitamins and supplements. Thanks to NGX, I now feel more vital and energetic, and I managed to lose 10 kg quickly! Eight months postpartum, I’m back to my original weight and size. NGX has truly changed my life, and I highly recommend it to anyone looking to improve their health!