Nu Skin EnterprisesReviews 

695
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting their effectiveness in delivering visible and lasting results for various skin concerns, from anti-aging to acne. Many users appreciate the high quality and the science-backed formulations behind the skincare and supplement lines, noting significant improvements in their skin health and overall well-being. However, some customers also noted that the products are too expensive, and a few expressed dissatisfaction with changes in product sizing without corresponding price adjustments. Additionally, some reviewers experienced issues with customer service, citing slow response times, difficulty reaching support, and problems with warranty claims or obtaining replacement parts for devices.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the effectiveness and... See more

Quality

Users describe positive interactions with quality, consistently praising the products for their effectiveness... See more

Customer service

People report ambiguous experiences with customer service, with many praising it as excellent, helpful, and... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers praising the top-notch service and... See more

Price

Reviewers express strong dissatisfaction with the pricing, finding products far too expensive and a "waste of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

My mom's good friend whose like an aunt to me started selling nuskin&hook my mom&I. My mom kept ranting&raving about these products when she first started&about 3 months later I started to really se... See more

Rated 5 out of 5 stars

I grew up in Philippines and I suffered severe dry skin when I moved to Finland. The weather conditions drastically affected my skin health. Been trying so many different skin but I felt it just splu... See more

Rated 5 out of 5 stars

Products that actually do what they say! I’ve gone from using one or two items to having my complete skin care routine formed around them. The LumiSpa has transformed how I clean my face - whatever... See more

Rated 5 out of 5 stars

16 years using ageLoc, my skin does not look like I’ll be turning 50 this year. 😊 My mother and sister reckon they would better have used the same skincare. It’s never too late ! Without mentioning e... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

A premier anti-aging company committed to providing quality skin care and nutrition products. Its unique ageLOC science addresses aging at its source.


Contact info

4.1

Great

TrustScore 4 out of 5

695 reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(695)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Company

I have been an affiliate with Nu Skin for the last 11 years and used the products every day.

I suffered with problematic skin and since switching to nu skin have only had the odd spot. I also have seen a huge increase in my Biophotonic scanner score thanks to the supplements. Wouldn’t use any other brand in or on my body.

As for the business model - It’s not for everyone. But if you want to work for yourself, be your own boss and build a business without all the challenges and risks (that typically come with starting your own business) then there is nothing better in my opinion. You are at rounded by positive and supportive people. Free training and skills that can help in life and business plus coaches that will support you on your journey. There’s a place for all whether you just want to recommend products you love and earn a bit extra or build a scale a large business.

So many have achieved success. Proving it’s possible for anybody. But not everybody will do what is needed to be successful which is a part of life unfortunately.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Devices and Fast Delivery!

I am absolutely thrilled with NuSkin products, especially their devices! The Galvanic Spa Device is incredible—I receive so many compliments on my skin since using it. I’m also a big fan of the Beauty Focus Collagen—the radiance it gives me is truly amazing. Plus, their delivery is impressively fast—almost always arriving the next day! Highly recommend!

2 December 2024
Unprompted review
Rated 1 out of 5 stars

ATTACKED BY MY SISTER AS FATHER WON'T BE BULLIED INTO BUYING

My sister started selling this product a few years ago and recruited me. I bought the lumispa and two other devises along with the creams sprays and potions and life pak. Probably spending in excess of £2500

From the outset I thought the products were grossly over priced and I saw little change in my skin or well being from the monthly £120 life pack tablets, green tea and omega capsules. The £300 lumispa pack was no different to any other face scrubber.

I stopped buying all the products as did the only 2 people I managed to hard sell too. As they too agreed that there was no real feeling of change in taking these supplements or other products.

The sales pitch is one of PYRAMID selling although they call it multilevel marketing... Same thing different name.

My sister is fanatical in pushing this product in a bullying fraudulent way that knows no bounds. The sales pitch she shouts is: IT'S Proven... but by who? Nuskins in house team!
Brainwashed by the better titles holidays and living the dream on social media these Nuskin fanatics believe this rubbish and have absolutely no scruples when getting a sale and it's all utterly fake.

Recently a lady in our village recruited by my sister embedded herself in a friend's home for 3.5 hours coming away with a sale. It was only when the lady's card was charged £600 did she know the cost of what she was buying. Another lady had the same experience and it cost her £1000. After ailinating all her friends and fleecing them for large sums of money she no longer sells it.

They never tell you the cost. This is another flaw in the model. It's only when you have agreed to buy you are OBLIGED to buy, for fear of loosing face?

Well my sister had been selling the life pack and omega to my elderly father until he got a bill of £270 one month for products SHE added to his account - items he never asked for.
He returned them to her and over time stopped buying the life pak as he had boxes of the stuff.

He says he only bought them as he felt obliged to do so, keeping the peace and thinking he was helping her. Imagine fleecing your 88 year old father who only gets the state pension for £200 a month!

Dad now lives with me as he needs help in his daily tasks. She persuaded him to buy the college and JVI drink - £200 a month - more than he spends on food.

When I looked at the juice drink it contains only 30% juice from CONCENTRATE with thickener, preservatives and sweeteners it's 70% water. I took this to his chemist and was told it's nothing more than fruit juice. He is better off eating a bowl of fresh fruit than drink this and thats from a CHEMIST!

As for the collegen... Anyone can Google collegen. Our levels drop as we age but it cannot be replaced by drinking it! Another con.

Dad decided he no longer wanted the product. But he lost his bank card so she could no longer charge his card to get it delivered.

Three times she has been to see dad to try and bully him into resuming the purchase. One night he was asleep in the chair and she woke him up. Putting his hand on some gadget that claims to measure your antioxidant level.

Then last week she came here with her husband. And both of them started on dad and rounded on me. My sister attacked me catching my arm with her rings, which bled and when I tried to defend myself her husband joined in. I had two utter fanatical lunatics attacking me screaming at me that this WAS PROVEN!!!! and with out it I was killing my dad!

Luckily my husband (who is recovering from knee surgery) and I managed to throw them out.

There is another post on here that says the marriage broke up because of NUSKIN and I agree
It's a nasty vile pyramid selling scheme run by lunatic fanatics.

AVOID AT ALL COSTS


25 April 2025
Unprompted review
Rated 1 out of 5 stars

The essence of those who "succeed" in this "business"

The ungrateful person judges in the ugliest way! He judges and does not think! There is nothing in his soul but himself! Only he is there. He thinks only of himself! You will do everything, and the impossible for him..., you will be side by side with him in his trouble..., and when it is your turn to fall, he will push you... so that you fly even harder into the abyss! This is how he judges, without measuring. He forgets everything else, ... forgets your kindness - and begins to judge you!
It hurts you incredibly hard!

24 April 2025
Unprompted review
Rated 5 out of 5 stars

So many fake reviews here!

Right i see so many complains About so many products wich personnalyi haven’t meet them .Since I’m having my skincare routine with Nu Skin my skin looks amazing .Before my 30 I was looking horrible ,and I was using this products from the shelf’s and also expensive ,but I never ,never had this amazing results .After my 30 I look so much better . I’m using all of the products were mentioned and I not agree with the comments .I have Lumispa since 2020 ,not a problem still using it and no they didn’t force me or ask me to buy the new one .I always had a answer for my question and never but never had a issue with the delivery or package.The best products ++++supplements I really high up the level of my antioxidants from my body.

5 April 2025
Unprompted review
Rated 1 out of 5 stars

Scientific Love Bombing!

I’m from Aberdeen, and I’ve found Nuskin products to be okay, but there are far better alternatives on the market. The company makes many claims about the “scientific evidence” behind its products, but this so-called science appears to be based on in-house research. Worse still, distributors seem to add their own interpretations with little (if any) real knowledge or evidence to back them up. None of these distributors have qualifications or training to provide medical advice or offer guidance on the scientific claims surrounding these products. This is a MASSIVE red flag for me.

As someone who works in scientific circles, I know that this type of so-called evidence, especially when used for sales and is highly likely to be manipulated.

After purchasing just one product from a distributor, I was quickly bombarded with love-bombing tactics, similar to what others have described in their reviews. The distributor then pressured me to buy more products, and this quickly escalated into recruitment attempts. I cannot stress enough how intense the love-bombing and “living the dream” tactics are, particularly on Facebook and Instagram. They use every trick in the book to reel people in. It is cringeworthy, fake, narcissistic, and completely underhanded.

I can see how someone could easily be drawn into this without realising it. Do not trust these people! This kind of selling should be banned.

23 January 2025
Unprompted review
Rated 2 out of 5 stars

After buying a very expensive most…

After buying a very expensive most retailed product it suddenly stopped charging, had cracks all through the base of the device & when I asked a consultant she said her older one did the same…I have never dropped the device, kept it in the charger station & only connected charging cable when needing to be charged. Her response was that the new version has never that that issue…this is crazy to me for the amount of money I spent…I’ve have multiple curling irons, straightening tools last way longer…so just in case you’re looking to purchase, device…WELL taken care of will last only a yr or 2, until they bring in the next best one. Her response was wanting to but the new edition of course & when I declined she said “okay girl” “im sorry about that”…

28 January 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgraceful

Absolutely disgraceful
Their representatives hound you to recruit you and your sell to you. They only had one good product which were the powerlips liquid and they discontinued. Waste of money. They're a horrible company

16 July 2024
Unprompted review
Rated 2 out of 5 stars

The smell is absolutely awful

The smell is absolutely awful, it's not low odour, I've used tans that smell much less and that are half the price, it does have an orangey glow, but it's quite a nice over all smoothness but is also quite sticky for a while. You certainly couldn't use this and go straight out. For the price it's awful, if it was around £5.00 it would be worth it. Cheap and nasty product.

22 December 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing, Overpriced, and MLM Trap

I haven’t personally tried NuSkin products, but after comparing their LumiSpa device to others on the market, I can’t justify the high prices. There are plenty of similar products that offer the same (or better) benefits for a fraction of the cost.

What’s even more concerning is the lack of published peer-reviewed studies to support NuSkin’s anti-aging claims. For the price they charge, you’d expect solid scientific proof, but there’s none to be found.

On top of that, NuSkin operates as a predatory multi-level marketing (MLM) model. I’ve lost a close friend over this because the reps often get so wrapped up in the promises of big money and success that they become almost brainwashed. They pressure people into joining, buying, and selling overpriced products, but in reality, only a tiny percentage of people make any real money. Most people just end up spending more than they earn.

If you’re looking for quality skincare or beauty devices, I’d recommend exploring other options that are backed by science and don’t involve a high-pressure sales structure.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

poor customer service

They get you to commit to a subscription then it's impossible to redeem your points for any products.
Card payments fail frequently.
You then cancel a subscription and they continue to take your money.
No customer service person can help it would appear, just a chat bot that is useless.

11 October 2024
Unprompted review
Rated 1 out of 5 stars

You cannot speak to a manager even…

You cannot speak to a manager even after waiting over two weeks for a package that you paid for express delivery 1-3 days.. Instead, they state they will resend. 3 different times never have received package would not recommend.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

I'm a distribuitor for 3 years, I do 4 in December

. I recommend this company and especially their products. Since I've been working with them, I haven't had any problems, not even with the transport, neither with the product itself nor with their quality, in fact I was amazed especially in relation to the hair products, yes, I'm a distributor but I don't leave this review just because I work in collaboration with them, I leave this feedback because these products have helped me personally

7 October 2024
Unprompted review
Rated 1 out of 5 stars

I purchased two products

I purchased two products, at the beginning of September 2024, which cost £100.00. These products have not been delivered, and despite numerous emails to customer service, who ignore all requests, I still can't get a refund for the items that are "apparently" being held in a warehouse in Dublin. I live in the U.K. I will not purchase from this company again.

26 September 2024
Unprompted review
Rated 2 out of 5 stars

Lumi Spa iO

I got a new Lumi Spa iO and after a few monts the foil aroun the head brush jus strart coming off :/ , company didn't accept replacement of the device because it does not affect the product's performance- I think for this amount of money - material on this device looks super cheap and quality of the item isn't as good as expected .....

11 September 2024
Unprompted review
Rated 1 out of 5 stars

Horrible customer service.

Horrible customer service.
I bought products in January 2024, in May the product was defective, for a month I have written messages by email and nobody answers. Horrible customer service. To date no response from them. I've tried chat, it doesn't answer either, always the same message'' Thank you for waiting. All agents are currently busy and one will be with you soo''
I don't recommend this company. Expensive products, no quality and horrible clentele service.

6 September 2024
Unprompted review

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