Product was just as described. Very happy with them right now. Definitely would purchase them again. Shipping was fast. Fedex is really letting ntw down. Their service is terrible. I had a very hard t... See more
Company replied
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Review summary
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Ordered 2 tires From National and tracking indicated a shipping label was created but there was no movement after a few days. I called and an actual customer service representative answered and reaff... See more
Company replied
I’ve been a customer with NTW for about 13 years now, from purchasing square body Chevy parts to items for my newer ram trucks also. Always super fast shipping and the products received were always go... See more
Company replied
yall did a great job mounting and balancing my new 34x10.50x17 swamper ltbs!! the only thing i can complain about was shipping but that was fedex......it took a 3 day delivery to get the four tires an... See more
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Company details
Written by the company
National Tire & Wheel Off Road Tires Wheels & Accessories for 4x4 Trucks, SUV's and Jeep Vehicles.
Contact info
Garden Court 5, 26003, Wheeling, United States
- 1-(800)-847-3287
- info@ntwonline.com
- www.ntwonline.com
4.5
Excellent
772 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Tire were delivered within 24 hours
Tire were delivered within 24 hours, was not expecting that.
31 March 2026
Easy purchase with great service and…
Easy purchase with great service and fast shipping to my door !!!!!! Thank you !!!
31 March 2026
Excellent pricing on TSL Boggers fast…
Excellent pricing on TSL Boggers fast flawless shipping
26 February 2026
Reply from National Tire & Wheel
Mike, Thanks for the order and the review. We appreciate both.
Haven’t received my tires
30 January 2026
Reply from National Tire & Wheel
Esteban,
We are in Wheeling, WV. You are in Texas. We received the order on 1/29 (Thursday). We shipped the order on the same day. You received the tires on 2/4 (Wednesday), which is the same day that you posted this review. That is 4 business days from WV to TX. It can't get much better than that. I am not sure what you are complaining about. I would love to talk to you about it. You can call me at 1-800-847-3287 and ask for Mark.
Great priced tires, but FedEx sucks
Great price on tires fast getting them out the door, downfall using FedEx to ship I’m about 6 hours away drive time it’s taken over a week to get them and still haven’t received them yet
28 January 2026
Reply from National Tire & Wheel
Justin,
I looked at the tracking and it shows that your tires were delivered on 2/3/2026. We shipped them on the day (1/26/2026) that you placed the order. That is 5 business days. That is a little longer than normal, but there were multiple weather deals with all shipping companies due to the weather.
Sorry for the inconvenience
Reply from National Tire & Wheel
Thank You, We appreciate the review and the order.
Only 3 of the 4 tires are delivered and…
Only 3 of the 4 tires are delivered and the whole time they wer shipped I had no information on the package
1 January 2026
Reply from National Tire & Wheel
Jaydan, I see that you received 3 of the 4 tires yesterday and the 4th tire is out for delivery today. When a shipment contains multiple large, heavy pieces, they are often separated and delivered over a span of a couple of days because of space on the trucks even though we shipped them all at the same time.
Unfortunately, once a shipment leaves our building, we have little control of it.
I also looked at the notifications sent and it shows that we sent notifications to jaydanwhitley272@gmail.com. Sometimes, these alerts get stuck in your spam filter or junk box.
UPDATE: I see that the 4th tire was delivered today at 11:21 AM. Glad that we could be of assistance.
You guys are doing it right
You guys are doing it right! From the website to the guys answering the phone!! Thank you!!
1 January 2026
Reply from National Tire & Wheel
Thanks Sam,
We appreciate the kind words. Thank you for your business.
Fast shipping
I’ve been a customer with NTW for about 13 years now, from purchasing square body Chevy parts to items for my newer ram trucks also. Always super fast shipping and the products received were always good quality as I expected them to be.
30 December 2025
Reply from National Tire & Wheel
Thanks Ed, We appreciate our return customers and appreciate the compliments.
Your website has issues when ordering
Your website has issues when ordering. The message window is in the way of adding things to the cart. Took several times to get my order made. Need to work on that or you could be losing orders.
29 October 2025
Reply from National Tire & Wheel
Neddie, Thanks for the feedback. We will look into that.
Ordered 2 tires From National
Ordered 2 tires From National and tracking indicated a shipping label was created but there was no movement after a few days. I called and an actual customer service representative answered and reaffirmed they were on the loading dock ready for shipment. They actually called back to provide more shipping info. There was no indication on the site indicating “in stock” item. The items arrived by the end of the week and everything worked out perfectly! The price was great the shipping was reasonable and the Customer service was excellent!
Thank you
29 October 2025
Reply from National Tire & Wheel
Wayne,
Thank you for the feedback and the review. I am glad that you are happy with our service.
I was so amazed at how fast they…
I was so amazed at how fast they shipped my tires to me. I ordered them on a Friday late morning and they were delivered the next day in the morning!! I figured because they were a set of 40x13.50r17 they would take a week to get. Nope 24 hours later they on my door step! They were exactly what I ordered. My first time buying anything from here but I can tell you I'll definitely be buying more for sure!!!
25 October 2025
Reply from National Tire & Wheel
Justin,
Thanks for the review and the order. We appreciate it.
Product was just as described
Product was just as described. Very happy with them right now. Definitely would purchase them again. Shipping was fast. Fedex is really letting ntw down. Their service is terrible. I had a very hard time getting my tires from them. 3 plus hours of talking to customer service to get nothing.
24 October 2025
Reply from National Tire & Wheel
Thanks for the review and the order. We appreciate it. Yes, we have been having issues with FedEx but UPS doesn't want to take our tires. Too large, they claim. Take up too much room in the trucks. They can make more money with little Amazon boxes.
I've been ordering tires from here for…
I've been ordering tires from here for years and I've never had any issues
21 October 2025
Reply from National Tire & Wheel
Shawn, Thanks for the review, we appreciate the order.
Reply from National Tire & Wheel
Kevin, Thanks for the review and the order. We appreciate both. Have a great day.
Maybe the best Super Swamper stock…
Maybe the best Super Swamper stock around! I shopped around and they continue to have the best delivered pricing. I love the SSM16's in the tall/skinny 33X11R17 which are almost 34" tall!
15 October 2025
Reply from National Tire & Wheel
Hank, Thanks for the review and the order. We appreciate both. Have a great day.
Reply from National Tire & Wheel
Mark, Kevin, Thanks for the review and the order. We appreciate both. Have a great day.
Reply from National Tire & Wheel
Jeremy, Thanks for the review and the order. We appreciate both. Have a great day.
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