Staff are super friendly and extremely helpful. There was a slight system issue as I have a new last name due to marriage and it wouldn't link to my previous profile which a work around was sorted fas... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I learned about the company through my credit score and applied online, but I couldn't finish. I called and was assisted by the most dedicated person I've ever met, her name was Mae. We talked for a... See more
Company replied
Second time using NOW Finance. Simple process, hassle free. Approved within one day. Darryl was great with communication and making the process very simple and easy. Money was released instantly to de... See more
Company replied
NOW Finance has been both patient and amazing in helping me secure and settle previous loans. The brokers I have dealt with have been super friendly and helpful. Would absolutely recommend their servi... See more
Company replied
Company details
About NOW Finance
Written by the company
Personalised Lending Made Simple
NOW Finance is an Australian-owned non-bank lender helping Australians access simple, transparent finance. We offer competitive personal loans and car loans in Australia with flexible terms to support your goals.
Whether you’re buying a car, consolidating debt, renovating your home, or covering major expenses, our loans are designed to work around your life.
Check your personalised quote online in minutes without impacting your credit score, then complete your application quickly and securely.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Personal & Car Loans made simple
Written by the company
- NOW Finance offers flexible personal loans and car loans designed to make borrowing straightforward.
- Personal Loans: Enjoy fixed rates, flexible repayments, and no fees ever, so you always know exactly what you're paying.
- Car Loans: Finance your next vehicle with clear upfront pricing, flexible loan terms and no ongoing or early repayment fees.
- Check your personalised quote online in minutes and easily complete your online application straight from your phone.
- Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
A faster way to apply for a loan
Applying for a personal or car loan with NOW Finance is quick and straightforward:
- Check your personalised quote online
- Complete your application in minutes
- Manage everything digitally
From quote to conditional approval, the process is simple and convenient.
Credit Applications are subject to credit approval, eligibility criteria, and terms and conditions. Now Finance Group Pty Ltd ACN 158 703 612 Australian Credit Licence 425142
Contact info
PO Box 24313, Melbourne VIC 3000PO Box 24313, Melbourne VIC , 3000, Melbourne, Australia
- 1300 275 669
- customerservice@nowfinance.com.au
- www.nowfinance.com.au
Award-winning Personal & Car Loans
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Bit confused with the paper work and…
Bit confused with the paper work and took time more than usual loan
11 September 2025
Reply from NOW Finance
Hi Chaminda, thank you for your feedback. We’re sorry to hear the paperwork process caused some confusion and delays. I’ve sent you an email with a few questions so we can better understand your experience and look at ways to improve. We really appreciate you taking the time to share this with us.
Reply from NOW Finance
Thank you, Petros for the review, it's greatly appreciated!
Reply from NOW Finance
Thank you so much, Jason! We’re thrilled to hear you had such a smooth and efficient experience with us.
It was quick and easy and I actually…
It was quick and easy and I actually spoke to real people and not bots ! Adhele was so lovely and helpful! I received the funds earlier than expected thank you
5 September 2025
Reply from NOW Finance
We’re so happy to hear your experience was quick and easy, and that Adhele was able to provide such lovely and helpful support. It’s great that your funds arrived earlier than expected too! Thank you for sharing your feedback.
Very quick process and Jerra was kind…
Very quick process and Jerra was kind and helpful as always
4 September 2025
Reply from NOW Finance
Thank you for your kind words! We're so glad to hear the process was quick and that Jerra was able to assist you with the same care and support as always. We’ll be sure to share your feedback with them.
Reply from NOW Finance
Thank you Bradley for taking the time to leave us a review!
Approved very quick
1 September 2025
Reply from NOW Finance
Thank you Wilfredo for leaving us a review, it's greatly appreciated!
Very prompt interaction by the NOW…
Very prompt interaction by the NOW finanace team. Shella the representative from the NOW team was very helpful and understanding.
29 August 2025
Reply from NOW Finance
Thank you for your kind words! We’re so pleased to hear that Shella was able to assist you promptly and provide the support you needed. We’ll be sure to pass along your feedback to her and the team.
Very helpful
All the staff very helpful and then they make easy for me even my first loan.
26 August 2025
Reply from NOW Finance
Thank you for sharing your experience! We’re so glad our team was able to make the process easy for you, especially with your first loan!
Great communication and very helpful
Great communication and very helpful. Was able to do everything online.
22 August 2025
Reply from NOW Finance
Thank you David for taking the time to write us a review, it's greatly appreciated!
The service and staff are Soo amazing
The service and staff are Soo amazing! They are helpful and so efficient I would highly recommend this company definitely worth 5 stars !!!!
20 August 2025
Reply from NOW Finance
Thank you so much Trish for your kind words and recommendation! We’re thrilled to hear you had such a great experience with our team. We truly appreciate your 5-star review!
Five stars to Issa
Issa … The lady I dealt with was very helpful and made the whole process of consolidating my debts so much easier… she is a credit to the company
18 August 2025
Reply from NOW Finance
Hi Simon, thank you so much for your 5-star review! We’re delighted to hear that Issa was able to make the process smooth and easy for you! We’ll be sure to pass on your kind words to her, she truly is a valued member of our team.
Wishing you all the best moving forward, and thank you again for choosing us!
Reply from NOW Finance
Thank you Sandra for taking the time to leave us a review, it's greatly appreciated!
Quick, smooth, great communication
The process was smooth and fast. The communication/service from the agent (Adhele) looking after me was excellent. I e used NOW twice and never had any issues.
8 August 2025
Reply from NOW Finance
Thanks for sharing your experience! We're so pleased to hear everything went smoothly and that Adhele provided excellent service. It’s great to know you’ve come back to us and had a positive experience each time!
The experience was quick straight…
The experience was quick straight forward & fast step by step in reply.
I would recommend 👌 them to others. They certainly live up to the name of NOW Finance!
6 August 2025
Reply from NOW Finance
Thanks Wayne for your great feedback! We're glad you found the process quick and straightforward, and it’s wonderful to hear you’d recommend us. We truly appreciate your support!
Its good ,nice my english is limeted…
Its good ,nice my english is limeted they help me how to correct in my application for my loan its easy to approve just only give your all needs that's it its matter of hours my loan its already approved thanks to issa and all the staff of now Finance
31 July 2025
Reply from NOW Finance
Thank you so much for your kind words! We’re really glad to hear that the team were able to help you through the application process. It’s great to know you felt supported. Congratulations on your loan approval, and thank you again for choosing NOW Finance!
Reply from NOW Finance
Thank you Gai for taking the time to leave us a review, it's greatly appreciated!
Reply from NOW Finance
Thank you Sidwell for taking the time to leave us a review!
Absolutely mind numbing experience
Absolutely mind numbing experience, will not listen to the expenses that are actually shared and total comes off your partners expenses which have nothing to do with you. Avoid at all costs
10 April 2025
Unprompted review
Reply from NOW Finance
Hi Tyler, thank you for your feedback. As a responsible lender we must apply strict adherence to the responsible lending guidelines and our credit policy when conducting an application assessment. We are only able to provide a final approval for an application if our assessment shows the consumer can meet the obligations of the contract without any undue hardship. We would like to approve every application however must ensure strict adherence to our credit policy and the regulations. I will reach out to you directly.
Kind regards
Denice Martin
Head of Dispute Resolution
Follow up as per review.
Since I did the review I placed on here, on the 23rd of February they have done an amazing thing, of clearing my interest debt to them. I'm completely amazed and thrilled of this news. I'm putting this review to really say THANK-YOU. I'm ecstatic over the news. I don't think this happens all the time but you really watch out for the small print in contracts.
10 April 2025
Unprompted review
Reply from NOW Finance
Hi Shane,
We're absolutely thrilled to hear how happy you are with the outcome, and it’s wonderful to know it made such a difference.
We truly appreciate you taking the time to share your experience, and we're so glad we could support you in this way.
All the best,
The NOW Finance Team
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