Noughts and Kisses Reviews 

Beautiful clothes, unreal quality and great service. Love this brand highly recommend!

Love the brand, such a fab online shopping experience. Beautiful range of product at a price which reflects the quality. Bought a gorgeous dress for going out and never had so many compliments!! It’s a staple that I will rewear again and again. Definitely worth shopping here🤍

Always loved their pieces, and when I’ve had any issues with sizes etc their customer service has always been happy help
Looking forward to their new collection

Loved every outfit I’ve bought from noughts and kisses. Best quality pieces.

Great products and service. Ordered an outfit for holiday and arrived in great packaging.

Experience was brilliant as usual. ordered a couple of dresses they fit lovely. Would recommend.

I order from N&K every year as their dresses are staple pieces that last for years. The quality is incredible and the styles are so unique. Just received the Carlita dress and it is beautiful! Thank you so much!xx

I ordered the Leporad Print Co ord, so comfy, good sizing & style. I had loads of compliments asking where I bought it. I definitely will be ordering again from Noughts & Kisses.

Ordered a maxi shirt dress - simply too long - I'm not short at 5ft 6" but even in heels it is unwearable. Cost me postage both ways and nothing to show for it - a shame as quality seemed nice.

Love noughts and kisses. There designs are stunning. Had a few outfits from here and they have all been stunning. The quality, the fit, the sizes always perfect. The prices are also reasonable also. Keep them coming noughts and kisses x

Lovely purchase and fast delivery

Perfect items and Next Day Delivery - Could not have asked for better!

Next day delivery and perfect items

Stunning clothing and super affordable at a high quality!

Unreal quality & fast shipping, one of my favourite shops 🤍

I ordered a mini skirt for £45 and I would not recommend this company for anything.

I ordered a large as the website says it would fit a size 12. The sizing was wrong, the skirt didn’t fit and the quality was poor so I had to return it. Return shipping isn’t free so I paid for this myself.

Upon receipt of the return the company issued me a refund for the skirt only and not the standard shipping cost I paid to have the item shipped to me.

Many people in the UK don’t know their rights as a consumer and I recommend you familiarise yourself with the consumer rights acts 2015 as many small/medium business do not follow the laws outlined in this act and Noughts & Kisses is one of them.

When you purchase an item online and pay for standard shipping if you return the whole order the retailer must refund you the standard shipping costs. When I highlighted this to their customer service team they tried to say it’s not their company policy as if their policies supersede the law. I had to email them multiple times and send a screenshot of the law before they would refund me the shipping costs. They made it clear they have no intention of rectifying this for future reference because the customer service agent said “on this occasion we will refund your shipping cost.” When they should be apologising and confirming that they need to understand the laws they must follow as an online retailer.

Another issue with their policy is the return period. So many people on here never received refunds because their policy states returned items must be received by them in 14 days. The consumer rights act says when you purchase something online unless it’s custom you have 14 days cooling off period to notify the retailer of your intention to return and then you have another 14 days from the time you’ve notified them to return it.

I plan to notify trading standards and suggest you do the same if this company is being difficult about giving you your money back. It was only £3.90 but can you imagine how many others they’re wrongfully doing this to and keeping money they shouldn’t.

Purchased a skirt from Noughts and Kisses.

Item is faulty - loose stitching around the entire skirt. To be told by Customer Service they would not issue a refund due to not being able to determine the fault.

I didn’t purchase a skirt to have one use out of due to the poor quality of there items. There only answer is ‘ If this comes back to us it will be returned back to you.’

Business clearly seems to think they can sell items of such poor quality and refuse return …

I really wanted to support a small business, but the clothing is really poor quality for the price they are charging. Each lounge set I bought was £60, (I've bought from other brands at this price and you can tell the stitching and material are going to be long-lasting), these lounge sets from noughts and kisses literally looked like they'd been drop shipped straight from a cheap factory. The sizing was uneven, the length was short, the stitching looked really poor. I knew these items weren't worth the money I paid for them and returned. Also the returns are super expensive if you want to ensure they get back to them within 14days. I would avoid buying from noughts and kisses if you're looking for mid range luxury. There's many other brands who offer excellent quality clothing at the same price.

Great service always fast delivery once order is placed and always really happy with the items I order x