notwoways Reviews 

106
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I purchased the black Model 1s over two and a half years ago, and they only just wore out today. I have never owned a pair of shoes of such impressive quality, and I truly appreciate the craftsman... See more

Rated 1 out of 5 stars

SCAMMERS! I ordered a pair of trainers in baby blue, but they sent me the wrong colour. To make matters worse, the trainers arrived looking dirty and clearly worn, not brand new as advertised.... See more

Rated 5 out of 5 stars

Ordered my first pair, unfortunately picked the wrong size. Emailed customer support and they had the issue sorted within 24 hours. Big ups to Gemma who is an absolute pleasure to speak to. The site i... See more

Rated 5 out of 5 stars

Ordered a pair of Vault TL Stone shoes recently and after 8(!) days I received them at home in the Netherlands. Very quick delivery and they are beautiful shoes. Would definitely order again.

Company details

  1. Shoe Store

Written by the company

notwoways is a North London based sneaker brand that launched in 2020. known for creating technical and fashion-forward footwear, the brand has found a home in creating and thriving in disruption within the sneaker scene.


Contact info

4.0

Great

TrustScore 4 out of 5

106 reviews

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No recent history of asking for reviews

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4.0

All reviews

(106)

29 reviews in the last 12 months

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Rated 5 out of 5 stars

The Best!

Christmas is stressful for everyone, especially popular companies who have a high demand for their products. However, this delivery and purchase as well as the communication from the team at notwoways has made my Christmas! I could not have asked for a better pair of shoes for my boyfriend and his face when he opened them was the greatest gift of all. Thank you for ensuring they made it to me in time, thank you for your kindness with the product received as the upgrade perk and thank you for being so communicative. I will most definitely be shopping here again!

25 December 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant brand

This brand was really helpful and the trainers were perfect just as described one of my favourite shoe brands now own many pairs will definitely come back for more. Thank you!

12 September 2024
Unprompted review
Rated 3 out of 5 stars

Cool brand, low quality for someone who actually wears them

I became a fan of this brand and got 3 different types of shoe with them. Knowing how to take care of shoes and living in London I hadn't a second thought.

One pair bought in Jul 2023 (just over a year) has worn down on the pads of the feet on the inside, the inside collar where the achilles is, has worn down through the material. Along with glue on the midsole non existant where parts of the shoe falls off.

The other two pairs both have different issues, one with discolouration and the other one gives awful blisters.

In all, the design and vision is cool. But the manufacturing and support lacks heavily. I'd probably avoid if this area of the company isn't going to be given more focus.

14 November 2024
Unprompted review
Rated 1 out of 5 stars

I brought a pair of trainers for my son…

I brought a pair of trainers for my son who hasn't been able to wear them as they give him blisters. They are in new condition but the company will not take them back to exchange for a larger size. I spent a lot of money on trainers my son can not wear and the customer service team were not willing to help. Worse customer service I have ever experienced.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

Awful customer service AVOID

Loved the Syzygy that much I bought 2 pairs. Being a sneakerhead this is what you do if you like a pair so you can rock one and stock one.

My first pair was getting a bit well worn so I wore them out in the rain on a walk and decided to clean them when I got home with my normal cleaning kit and brush. I decided to skip the solution as I’d never cleaned a pair before and just used cold water.

I left them to dry and came back to find all the colour from the black mudguard had bled all through the white.

I tried raising with their customer support and got fobbed off with “you’ve scrubbed too hard” which is a joke.

Being a sneakerhead for 10+ years and cleaning up as well as restoring my own pairs to then being told by a newish brand that I’m at fault is appalling.

Sold all my NTW shoes and will never buy again. If you’re going to wear and get them mucky don’t clean them as you may face the same problem.

Avoid like the plague.

20 October 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

I recently tried to order a pair of trainers but card got no confirmation email. Emailed customer service and received a response within half an hour.

Very helpful and responses were quick to get the issue resolved.

Looking forward to receiving the shoes

18 September 2024
Unprompted review
Rated 1 out of 5 stars

BAD COMMUNICATION,

Ordered trainers over a week ago for my son’s birthday. Still no notification about shipping. Got one reply from customer service after requesting more information, with a template reply stating they are waiting for mystery boxes to come back in stock, which is strange because I never ordered a mystery box just 1 pair of trainers.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Notwoways - Redefining what it means to be a brand

I'm from India, living in Bahrain. I've known Callux for a long time from YouTube and when he started Notwoways I was so eager to grab a pair but at that I wasn't earning. But when I was able to buy the shoes I was blown away. It's everything I want in a shoe. Since then never looked back.
The best part is even if you miss a drop they hook you up with that pair in your size. I've never seen this type of service with any brand ever. It's not about the shoes, it's the brand, it's the experience that I get after buying their product.

Loyal Customer for Life 🧬😎

18 March 2024
Unprompted review
Rated 5 out of 5 stars

Best shoes

Very easy order, arrived in 2 days, comfiest shoes i’ve ever worn whilst a great design, will buy again.

14 March 2024
Unprompted review
Rated 5 out of 5 stars

The Best Shoes I Own

I've never really been much of a sneakerhead but when my friend told me I had to try on his pair, he wasn't wrong, the comfiest shoes I own - might need to buy another pair soon as I have worn them so much! Got them in multiple styles as well and are always comfortable.

12 March 2024
Unprompted review
Rated 5 out of 5 stars

A Force to be Reckoned With - NTW

Notwoways brings together an exceptional brand that you want to be a part of!

I am always sceptical of a new shoe brand - it is difficult to get it right, especially when you are going against the billion-dollar brands.

The sheer attention to detail, quality and fit blew me away, and I now own 4 pairs 😅

Would definitely recommend to someone in the market for shoes that make you standout and appreciate quality!

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing product and customer service

Amazing packaging, super fast delivery, beautiful product, and after having questions to ask, the customer service was really good, with fast responses and very good information given, special mention to Katie who helped me with my questions!

11 March 2024
Unprompted review

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