Notjustclothing Reviews 

379
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Simply fantastic! Love the Snowman jumper, great quality and fits true to measurements provided (such a simple thing that many other companies don't provide so thank you!). Ordered a few days before C... See more

Rated 5 out of 5 stars

I was looking for a specific jumper worn by David Bowie when he narrated The Snowman. I came across this website which sold exactly what I was looking for. The jumper is great and I also purchased the... See more

Rated 5 out of 5 stars

I bought the Snowman scarf last year and the David Bowie replica jumper this year, absolutely adore both, amazing quality. I have to applaud the customer services as my parcel went missing in transit,... See more

Rated 5 out of 5 stars

My second order with Notjustclothing and I’ve been impressed with both of them. Delivered on time and good quality jumpers that you don’t see everywhere. On top of this, charities benefit too, I... See more

Company details

  1. Clothing Store
  2. Printed Clothing Store
  3. T-Shirt Company

Written by the company

Committed to creating ethical and sustainable products that drive positive social impact.


Contact info

4.9

Excellent

TrustScore 5 out of 5

379 reviews

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4.9

All reviews

(379)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jubilee blanket

So disappointed to learn that the company had understandably sold out of the Jubilee blanket. I enquired and had a reply the same day to say they were making more and one would be sent out to me immediately. The customer care was friendly and informal, yet still professional. The blanket was absolutely beautiful, well made and robust. I was thrilled with it. Wonderful company who try their best for their customer.

17 July 2022
Unprompted review
Rated 5 out of 5 stars

Jubilee Blanket

I love this company! Absolutely love my Platinum Jubilee Blanket. It’s so nice instead of using it for a picnic I hung it on the wall as fancy Queen decor! It’s a great size and really well made. A lovely item to cherish.

8 June 2022
Unprompted review
Rated 5 out of 5 stars

Beautifully Made in Britain

I ordered a Jubilee Picnic Blanket and was overjoyed to receive it very quickly in the post. It was very well made, a lovely big size and I felt it was great value for money. The fact that it was made in Great Britain was a huge bonus.

6 June 2022
Unprompted review
Rated 5 out of 5 stars

I’ve experienced nothing but excellent…

I’ve experienced nothing but excellent customer service from the team at NotJust. My items were delivered speedily and the quality of each is great.

Even when I had questions before purchasing their customer service team was most helpful and answered my queries promptly.

Excellent experience, would recommend

6 June 2022
Unprompted review
Rated 1 out of 5 stars

PLEASE AVOID at all costs

I had been following this company for some time but never purchased anything. I had seen their quirky and fun products in the media. I decided to order from them early February. I had a notification that Hermes were expecting my parcel. A week went by and nothing. My Hermes local driver is very good so it must be an issue with the company. I emailed to ask where it was to be told that the tracking link would be updated. 3 days and still nothing, I emailed again and asked where it was to be told my complaint would be sent onto the customer service team. I have been chasing every other day and nothing! It is now March and still no reply or update. What disgraceful service to take money from hard working customers, who try and support small businesses. Its only £18 but I have been robbed and treated poorly as well. How on earth can this company operate like this and feel NOTHING for its customers. I wish I had read these bad reviews before I ordered. Please dont make the same mistake.

3 March 2022
Notjustclothing logo

Reply from Notjustclothing

Hi Lara, i have reached out to you personally to apologise for the service you received. We have had issues with our fulfilment software which has meant out of stock items have been incorrectly sold and i can only apologise for this, as you stated we are a small business and we are always doing our best to improve so we appreciate your feedback. You have been fully refunded for your purchase and again i can only apologise for the service you had.

James

Rated 4 out of 5 stars

The jumper is amazing and just what my…

The jumper is amazing and just what my son wanted. It was however I guess because of the time of year(Christmas) not delivered in the time scales specified and then no fault of the company delivered to the wrong address. I would however order from you again.

25 January 2022
Unprompted review
Rated 4 out of 5 stars

Best xmas jumper

The designs are unique and quite fun to wear during festive times or as a considerate/personalised gift. I like the fact that it is “made in the UK” and the cause you may support by your purchase.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Great for Christmas jumpers that are a little bit different

Ordered my second Xmas jumper from them this year for christmas jumper day at my office. Even though I ended up catching covid and couldn’t go still have no regrets on the purchase! Jumpers are thick and feel quality, arrived at the front end of the delivery window. Could be my 3rd next Christmas if the new designs catch my eye

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Quality Jumper

Quality jumper, quality service. I was running out of time to get a Christmas jumper for the family party and these guys did not disappoint. It was the best jumper at the table and the delivery was even faster than I had hoped! Would recommend for sure

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Great present

As my sister is such a David Attenborough fan this Xmas jumper was perfect! Delivery came in good time, condition was excellent and super comfy! Love the contribution to charity as well. Would buy again in the future.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

I immediately bought a jumper after I…

I immediately bought a jumper after I watched a video of a septic tank pronounce Greggs as GR.EGGS! A heinous crime. The jumper quickly helped me get over what I just witnessed. Keep up the good work, my jumper arrived within 2 days and was silky smooth.

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Wow!

Wow! My long suffering wife Barbra bought me a jumper for Xmas and I was so happy I took her our first tapas down at the local

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely bang on

Absolutely bang on - still haven't taken off my Christmas jumper and we're well into January, I don't care if that's bad luck because the knits are so high quality and warm I'd wear them 365 days if I could. Delivery was quick and profits also donated to charity! Great company will shop again

10 January 2022
Unprompted review
Rated 5 out of 5 stars

Awesome company!

I recently ordered a black sweater for work and haven’t been able to take it off since, great quality and for a great cause. What’s not to like!

8 January 2022
Unprompted review

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