Notarize.ca Reviews 1,141

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and stress-free. The service is frequently highlighted as efficient and easy, with many people appreciating the smooth user experience and quick booking process. Consumers often mention the convenience of completing tasks from home without waiting or hassle. However, some customers also noted occasional technical issues or delays. A few people were dissatisfied with the clarity of information regarding specific document requirements, leading to rejections in some cases. There were also instances where appointments were rescheduled without notification or where communication regarding service limitations was unclear.

What people talk about most

Service

Users describe positive interactions with the service. Many reviewers highlight the efficiency, speed, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease, speed, and... See more

Booking process

Customers had positive experiences with the booking process. Many reviewers found it easy, fast, and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the patience, helpfulness, and... See more

Based on these reviews

Rated 5 out of 5 stars

We booked an appointment 11 pm on Tuesday, for 8 am on Wednesday, paid less than $50 CAD. Next morning, we got up 15 before thanks to the reminder, logged in to the system and waited for the portal... See more

Company replied

Rated 5 out of 5 stars

I had been trying to get a document notarized from a different company, and we went back and forth about 10 emails. It was a different experience all together with notarize.ca. It was all done in one... See more

Rated 5 out of 5 stars

I honestly wasn’t sure what to expect, but the whole online notarization process turned out to be super smooth. It was easy to upload my documents, and the notary was really friendly and patient. They... See more

Company replied

Rated 5 out of 5 stars

Jazmin was great. There was an issue with our document that we uploaded when we booked our appointment and we were contacted almost immediately with plenty of notice to correct it. Jazmin showe... See more

Company replied


Company details

  1. Notary Public
  2. Commissioner for Oaths

Written by the company

Get your documents notarized today with Notarize.ca, Canada's top provider of online notary and virtual commissioning services. We can notarize your affidavits, statutory declarations, certified true copies, wills, powers of attorney and more in just minutes - and all online! Only $36.99 for the first notarization and $21.99 for each additional notarization. Book your appointment today!


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Replied to 5% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great service

The notary (Timothy) was very helpful, patient and efficient. We were done after 15 mins. Actually the whole experience from taking the appointment until receiving the notarized document was extremely smooth.

16 April 2026
Unprompted review
Rated 3 out of 5 stars

Spelling error

The service is convenient and quick. In our case however, the documents came with our Province of residence miss spelled forcing us to get them reissued. Luckily, this was discovered before we submitted them to the court.

3 April 2026
Rated 2 out of 5 stars

Unprepared

I believe a notary should understand and explain what is needed in every situation. One form needed to be signed in person not digitally, so it was rejected. I also didn't have everything else required to register the car with Service Ontario. Notarize.ca should inform their customers so they are perfectly prepared if they actually are educated in law practices.

31 March 2026
Rated 5 out of 5 stars

It was so easy and I didn't have to leave my home.

I had been trying to get a document notarized from a different company, and we went back and forth about 10 emails. It was a different experience all together with notarize.ca. It was all done in one shot. They answered all my questions, and I would highly recommend using them!

20 January 2026
Rated 5 out of 5 stars

It’s extremely convenient.

First-time user. The system is well-designed and user-friendly. It’s very easy and efficient to use. The notary was very professional and friendly. It’s extremely convenient. I’ll definitely use this service again in the future.

6 April 2026
Rated 5 out of 5 stars

The Agent was very patient and helpful

The Agent was very patient and helpful. The online services are easy to navigate.

30 March 2026
Notarize.ca logo

Reply from Notarize.ca

We are happy you found our services and platform easy to use. Come again soon!

Rated 5 out of 5 stars

The process was straightforward

The process was straightforward, yet exhibited some operational inefficiencies.

While the video conferencing tool functioned as intended, there was a lack of proactive guidance regarding the joining procedure. Users are currently only informed of the joining process once the legal professional initiates the meeting. We recommend that clear instructions, potentially including visual aids, be incorporated directly into the meeting invitation to prevent user confusion.

Despite these technical and support-related challenges, the legal professionals demonstrated exceptional helpfulness. Significant improvements are required in the areas of technical instructions and support.

29 March 2026
Notarize.ca logo

Reply from Notarize.ca

Thank you for your feedback and business. We appreciate your kind words and will continue to take your suggestions into consideration as we implement subsequent modifications and improvements.

Rated 5 out of 5 stars

Great service 😁

Natasha was patient and answered all questions. Transaction was quick, easy and painless. She was able to find a witness quickly and efficiently. I will definitely use again when needed 😊

23 March 2026
Notarize.ca logo

Reply from Notarize.ca

We look forward to seeing you again Meighan!

Rated 5 out of 5 stars

This was a lovely experience for my…

This was a lovely experience for my first time dealing with a online notary. As a self represented neurodivergent individual, Fatima made me feel calm and guided me through the process effortlessly. I am deeply appreciative ! Thank you so much! - Simone the Heartist

23 March 2026
Notarize.ca logo

Reply from Notarize.ca

Simone thank you for coming. We appreciate your feedback.

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