Nortlander  Reviews 

1,200
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Don’t book! If you want to bring your ski’s on your ski trip. We had booked ski trip to the alps with our skis and 30 hours before leaving for the trip Northlander call us and say that we can’t bring... See more

Company replied

Rated 5 out of 5 stars

We had a great experience skiing in Livigno. Nortlander was very helpful with booking and also helping out at the destination. Had private lessons by a very skilled ski guide who was able to turn my p... See more

Company replied

Rated 5 out of 5 stars

We have been on ski vacation with Nortlander several times. We always buy the same package transport all way, ski card, half board catering in the hotels boarded and serviced with Nortlander team.... See more

Company replied

Rated 5 out of 5 stars

We have used Northlander for our ski trips for several years now, and have never been disappointed. They are always really helpful in the ordering process, the following mails with easy payment metho... See more

Company replied

Company details

  1. Ski Holidays
  2. Tour Operator
  3. Travel Agency

Written by the company

Nortlander Skitours har siden 1990 arrangeret skirejser til Alperne og har forankret sig som et af de største skirejsebureauer i Danmark. Vi har valgt at fokusere på de store, højtbeliggende skisportssteder, som vi mener i sidste ende giver de fleste den bedste oplevelse. Vi har både lejligheder og hoteller i alle kategorier, ligesom vi driver egne hoteller og chaletter med eget personale. På alle vores rejser indgår guideservice under opholdet. Vi håber vores erfaring og ekspertise må komme dig til gode på din næste skirejse.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,200)

99 reviews in the last 12 months

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Rated 4 out of 5 stars

Traveling with kids to Zell am Ziller

We had a great trip to Zell am Ziller and had a really good experience with the crew on the destination. We travelled 5 families with 8 kids below the age of 5 so the guides gave us the help we needs to get everything sorted out with skiing lessons etc.

23 May 2017
Unprompted review
Rated 2 out of 5 stars

Tough luck if you complain

We are a group of 5 returning, happy, Nortlander guests in Ischgl.
Actually we WERE happy returning Nortlander guests.

This was the fourth season in a row that we booked our skiing holiday in Ischgl with Northlander. Always the same hotel, alway approximatly the same price.
This year, our regular hotel was already fully booked, so Nortlander offered us hotel Sylvia. As it was the same price we always pay, we presumed, it would also be the same quality.
Well, we presumed WRONG.
Rooms were below standard, breakfast was spartan, dinner ineatable and staff completely inexperienced.
At dinner there was absolutely no alternative for the pregnant woman in our company and 50% of what was served was raw salad and meat (mostly red).

When we wrote a mail to Nortlander with the kind request to be partially refunded for this HUGE difference in quality, they just blew us of.
Their argument was that we could not compare a more expensive hotel with the one we got.

More expensive ? The previsious years, we even payed slightly less for their 'more expensive' hotel.

So if I have to grade an organisation on the way they solve problems, Nortlander just flunked.

Not so happy, probably not returning guests.

14 January 2016
Unprompted review
Rated 5 out of 5 stars

A pleasant and inexpensive family experience

Nortlander offers a wide selection of destinations at reasonable prices. We chose to travel to Sauze d'Oulx in the Italian alps.

The agency's staff were friendly and helpful, but not pushy. They understood that we were on vacation to ski, and made proposals for excursions and outings, which were optional not obligatory.

The short transport time from Turin airport was an advantage. The Hotel Sauze had clean rooms, friendly and service-minded staff, good food, and a fine location near the slopes and lifts.

We travelled with two children, 9 and 12, and as far as we could ascertain, they were the two youngest in the hotel. Still, every morning, all four of us were up everyday at 7 AM to have an early breakfast before being at the lifts when they opened. This may not be some people's idea of a relaxing vacation, but as far as skiing is concerned, one couldn't ask for more appropriate behavior. We will seriously entertain Nortlander again for next year's vacation.

Finally, I must tip my hat to Nortlander, as they successfully engineered six straight days of brilliant sunshine. Thank you for that.

22 February 2015
Unprompted review
Nortlander  logo

Reply from Nortlander

Hey Brett

Thank you for that very elaborate evaluation of your holiday! I'm pleased to hear that you and your family had an impeccable time.

It seems like your family would fit my persona very well - getting out for the first lift is also my idea of the perfect behaviour on a ski holiday.

Furthermore I'm just so glad that you were happy with the guides service and the hotel itself.

All the best
Nortlander // Mathias

Rated 5 out of 5 stars

Good job

Very recommendable.

5 February 2015
Unprompted review
Nortlander  logo

Reply from Nortlander

Hey Damian

Thanks you so much! I hope you had a great trip.

Best regards
Nortlander // Mathias

Rated 5 out of 5 stars

Simply the best!

Geat service and great fun!!

13 January 2015
Unprompted review
Nortlander  logo

Reply from Nortlander

Hey Caroline

Thanks a lot! It's greatly appreciated.

Best regards
Nortlander // Mathias

Rated 4 out of 5 stars

Super Guideservice

Turen til Val Thorens nytår 2014 - 2015

Guideservice # # # # #
Transfer #
At ankomme til Chambery lufthavn 3,5 time før afgang er ikke acceptabelt.

5 January 2015
Unprompted review
Rated 5 out of 5 stars

Engageret!

Nortlander er value for money. En skitur kan laves dyrere og mere extrem, men her var service og engagement i top.
De kan varmt anbefales!

11 June 2012
Unprompted review
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