Northwest Registered Agent Reviews 

303
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers had a great experience with this company. Customers really appreciate how quickly everything gets set up and how friendly the professional support team is when answering daily questions about starting a new business. People frequently mention that talking directly to a knowledgeable representative makes the entire setup process completely smooth, straightforward, and stress-free. Some reviewers were not happy with communication issues and long frustrating delays in getting timely responses from customer support agents. A few other people also felt that business paperwork and filings took much longer than expected and completely lacked proper tracking updates during the process.

What people talk about most

Service

Consumers find service to be positive, highlighting fast, cost-efficient, and comprehensive support that... See more

Customer service

Customers had positive experiences with customer service, noting that they could easily speak directly with... See more

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Response time

Clients share positive opinions on response time, often highlighting quick support by phone and fast... See more

User experience

Users describe positive interactions with user experience, highlighting that the platform is easy to use and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

When the services I subscribe to through Northwest Registered Agent actually work correctly, all is good, but I had SO many issues with the phone system that I finally cancelled that service. Now I a... See more

Company replied

Rated 5 out of 5 stars

I did extensive due diligence for LLC formation and narrowed it down to two companies for different reasons. What I thought would be the better choice (Legal Zoom) lost its luster very quickly as they... See more

Company replied

Rated 5 out of 5 stars

I have been using Northwest Registered agent and they have been great. The setup was super straightforward and the platform is easy to use. Their support is what makes them stand out .. Whenever i had... See more

Company replied

Rated 5 out of 5 stars

I needed to hire an agent for my new LLC. Did some research and was deciding between Northwest and another company. I tried calling the other company to ask questions and got AI. Called Northwest an... See more

Company replied


Company details

  1. Legal Services

Written by the company

Those who know use a registered agent service to start and maintain businesses. Northwest Companies are 900+ employees strong and maintain over 3 million businesses nationwide. All clients get dedicated Corporate Guides invested in your success.


Contact info

4.1

Great

TrustScore 4 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.1

All reviews

(303)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

GREAT experience with Arnold

GREAT experience with Arnold

25 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thank you for the 5 stars! Our Corporate Guides stay available long after signup. We help you stay in good standing and grow your business when you’re ready.

Rated 4 out of 5 stars

Timely Service

Service was timely and polite. For the most part everything went smooth. All my questions were addressed.

25 April 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the review! We're glad everything went smoothly and that our team was able to answer all your questions. From forming your company to full business identity we've got you covered!

Rated 5 out of 5 stars

One thing about Northwest Registered…

One thing about Northwest Registered Agents is that these guys have an excellent customer support team which addresses issues quickly and at the same time you feel that they are doing so well to serve you not because you paid them to do their job but because they genuinely want to help you as if they are a part of your company. With over 3 decades of international business experience, I have seen the good, bad and ugly of all that needs to be seen as a businessman and with that said I highly recommend these guys.

24 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the recommendation! We really appreciate your kind words, and believe great support means showing up when you need us. Thanks for trusting us with your business. We're always here for you as your business grows!

Rated 5 out of 5 stars

They are very responsive and the work…

They are very responsive and the work process is smooth and easy. I've set up my LLC through them which was a breeze. When I have questions, they respond usually in one business day and sometimes multiple people will get involved to make sure the questions are addressed properly. Very happy with the service.

20 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the great review! Congratulations, we're glad forming your LLC was easy and that our team was there when you had questions. Real people helping real business owners is what we're all about. Thanks for choosing Northwest!

Rated 4 out of 5 stars

Very Helpful

18 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the 4 stars! We appreciate you trusting Northwest. We work hard to keep business ownership straightforward with real support from our Corporate Guides whenever you need it.

Rated 5 out of 5 stars

This company has represented as Agent…

This company has represented as Agent two companies and done a great job. The required filings are tracked, notification provided and filed. Customer service is responsive within 24-48 hrs, by an actual human, not a computer bot. I have used other Agents but was disappointed. Northwest gets my high-five.

16 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the great review and the high-five! We’re happy our team has helped keep your companies compliant and made the process easier with real human support when you need it. Helping business owners stay focused on running their business, instead of chasing filings and deadlines, is exactly what we aim for at Northwest.

Rated 5 out of 5 stars

Professional, friendly and helpful

I worked with NRA over the past year while starting my small business. I had to reach out to them several times with questions, and every time they answered quickly and professionally. They have always been both helpful and friendly, and I would recommend them to any friends or family starting a small business.

6 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the five star review and recommendation! We’re happy our team was able to provide quick and professional support throughout your first year in business. Helping small business owners navigate the process with reliable service and real customer support is a big part of what we do at Northwest.

Rated 5 out of 5 stars

We have used Northwest Registered…

We have used Northwest Registered Agents to assist with the Registration in 5 states and this was our first time using a service of this nature and we needed a lot of hand holding and our questions were answered quickly, we received a call from an account representative to go over their platform to ensure we are receiving what we need. I would highly recommend Northwest! We appreciate your support during a time of growth.

9 January 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the outstanding review and recommendation! We’re glad our team could provide the guidance and support you needed while expanding into five states. Helping business owners navigate growth with responsive service and straightforward support is a big part of what we do at Northwest.

Rated 5 out of 5 stars

Fast and Easy

Nat Smith is the man.

Nortwest Registered Agent manages fair pricing and it's super easy to get started. You just fill in the documents on their website and they take care of the rest.

I was surprised to see the filings that I requested were made as soon as 1 day after I requested the filing in Wyoming.

Very quick service and easy to get started. Still waiting on the final materials from the official institutions but filing was done quick and easy.

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the awesome review! We’re happy Nat helped make everything quick and easy from the start. Providing fair pricing, fast filings, and straightforward support is a big part of what we focus on at Northwest. We look forward to supporting your business.

Rated 5 out of 5 stars

Melissa Fay from NorthWest registered…

Melissa Fay from NorthWest registered agency.is simpley a delight to work with she’s very informed on the products very knowledgeable on how things work between northwest and consumer. . Melissa is very passionate and patient. The bottom line a hell of a good person from my perspective. I’m using NorthWest for all my business needs they offer.

Thank You Melissa for guidance on the website hosting.

Sincerely
James
Health Wise Enterprise &
Perform With Confidence

13 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the amazing review! We’re happy Melissa was able to provide the knowledgeable and patient support you needed. Helping business owners get reliable guidance and practical support across all their business services is a big part of what we do at Northwest.

Rated 5 out of 5 stars

AI recommended my Northwest Registered…

AI recommended my Northwest Registered Agent as a very reliable source for opening a company in USA and it was true. Their response was amazingly swift. Their service top notch... and they completed all my tasks to my satisfaction. I would be one of their very satisfied customers. Keep up the good work........

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the incredible review! We’re happy to hear our team delivered the fast and reliable service you were looking for. Helping business owners form and manage their companies with responsive support and straightforward guidance is a big part of what we do at Northwest.

Rated 5 out of 5 stars

Simple process

I was dreading calling, thinking it was going to be a long and complicated process. I talked to Amanda Brooke and she made the whole process super easy and stress free. She knew every step I needed to follow on their site and answered all my questions. I will recommend them for sure.

12 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks for the great review and recommendation! We’re glad Amanda helped make the process easy and stress free from start to finish. Providing straightforward guidance and real customer support is one of the things we care most about at Northwest.

Rated 5 out of 5 stars

Northwest Registered Agent has been…

Northwest Registered Agent has been incredible. Their staff is helpful, courteous, and prompt with every inquiry. They provide expert guidance and clear answers exactly when needed. It’s been a seamless, professional experience—I highly recommend them!

14 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thank you for the five star review! We’re happy to hear our team has provided the clear answers and prompt support we strive for every day. Helping business owners stay focused on their goals while we handle the paperwork and support side is a big part of what we do. We appreciate you choosing Northwest.

Rated 5 out of 5 stars

Northwest made it most convenient and…

Northwest made it most convenient and successful for us to register our new entity, "Triverse Enterprises, LLC." Nicole was courteous, knowledgeable and helpful. Our experience would lead us to encourage others to seek out their assistance for the products they offer.
Cheers!!!

12 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thank you for the great review and congratulations on Triverse Enterprises, LLC! We’re glad Nicole provided the knowledgeable and helpful support we aim to deliver every day. Making business formation simple, reliable, and backed by real customer support is a big part of what we do. We appreciate the recommendation.

Rated 5 out of 5 stars

Highly professional service for little cost

I opened 2 LLC on 2 different occasions recently with this company.

I have a difficulty understanding that I received such a great service for so little cost

Each LLC cost me $125 that includes the state fees for the creation and issuance of the LLC.

Temporary members that acted to create the LLC

All the necessary resolutions.

A corporate address that I can use as the official address of the LLC

A free mail scanning and email forwarding service

A small fee to forward physically the mail if you require the original

I also had access to free new telephone number and email address which I did not need

And the LLC was formed in a couple of days

Further to that the communication with the company is usually a maximum of 24 hours, even on week ends to receive a reply.

I feel it is a very professional and highly efficient organization

I strongly recommend them

13 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

Thanks for the awesome review! We’re happy to hear both LLC formations went smoothly and that our support, privacy tools, and fast communication made a difference. Helping people start and run their businesses with less hassle is one of the things we care most about. We truly appreciate the recommendation.

Rated 1 out of 5 stars

Absolute Bait-and-Switch – "Free Hosting" Scam That Wasted My Time and Disrupted My Business

I signed up with Northwest Registered Agent expecting a smooth, professional experience for my new LLC. Their marketing heavily advertises “free website hosting” as a major benefit.
What they conveniently hide is that you must transfer your domain to them in order to use this so-called “free” hosting. After foolishly following their instructions and initiating the transfer, I discovered that:

My already-configured ProtonMail business email was completely broken.
I had to reconfigure everything from scratch.
The domain transfer locks you out for 5+ days.

This is not “free hosting” — this is a classic bait-and-switch. They lure you in with the promise of free hosting, then force you into a painful domain transfer that creates unnecessary problems and downtime for your new business.
Extremely poor transparency and borderline deceptive practices. I would have gladly paid for proper hosting somewhere else instead of dealing with this headache.
Save yourself the frustration and avoid Northwest Registered Agent. Their “free” services come with expensive hidden costs in time and stress.

12 May 2026
Unprompted review
Northwest Registered Agent logo

Reply from Northwest Registered Agent

We’re really sorry for the frustration here. Domain transfers and email setup can be tricky, and we understand how disruptive it is when something like ProtonMail stops working unexpectedly. Our goal is to make things easier for small business owners, and we clearly fell short this time. Our team has already been in touch to help resolve things, and if you’d rather keep your domain with your current registrar, we’re still happy to help configure everything and support you with our other services. We appreciate you working with us.

Rated 5 out of 5 stars

Amanda Brooke was fantastic

Amanda Brooke was fantastic — friendly, organized, and incredibly helpful. She walked me through the entire LLC process with ease. Even helping me set up the S Corp to go with it. Couldn’t have asked for a better experience.

7 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Thanks so much for awesome review! We’re really glad Amanda was able to make the LLC and S Corp setup process feel simple and stress-free. Helping business owners get expert support without the runaround is a big part of what we aim for at Northwest. We’ll be sure to pass this along to Amanda. She’ll appreciate it!

Rated 1 out of 5 stars

The staff was polite but incompetent

Dealing with Northwest to set up an LLC and get an EIN and to use as a registered agent, was like dealing with The Keystone Kops, (a fictional troupe of bumbling, incompetent, and highly energetic policemen featured in silent film slapstick comedies between 1912 and 1917). They were pleasant on the phone but very unknowlwdgable and sent me off in the wrong direction repeatedly.
This review ask for a single date, but what should be at most one interaction as drug on for weeks - so no one date or one individual. I put the date of last email asking for my money back that I paid for them to get my EIN for me. after weeks I just went and got it myself.

9 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Hey, completely get the frustration here. Delays with state and IRS name approvals can be really annoying, especially since we don’t have much control over that part of the process. We looked into your account and can see our team shared updates as soon as we received them. We’re here to help people get their businesses up and running, and we’ve taken steps to help fix the situation. If there’s anything else you need, give us a call or send an email anytime. We’re real people and we always pick up the phone and answer emails in 30 minutes or less!

Rated 5 out of 5 stars

I received prompt service and great…

I received prompt service and great help from Courtney Hawkins. Thanks

4 May 2026
Unprompted review
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Reply from Northwest Registered Agent

Glad to see Courtney was so helpful, that's what we're all about. No sales scripts. No nagging emails. No nonsense. Just real support when you need it. From forming your LLC and filing annual reports to building your business identity, we've got you covered!

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