North West Pharmacy make the whole process easy. a website that is user friendly. It's not like going to the neighborhood Pharmacy and getting your prescription next day, but the price makes up for... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The staff is friendly. The medications are delivered in a timely manner, and always dispensed correctly. I need one medication that's BRAND and it's so much cheaper than any place else, by thousands a... See more
Company replied
Absolutely Smooth transaction, every time!!! Total pleasure to do business with you!!! Thank you so much! Sincerely, Joyce Gudelman... See more
My doctor recommended that I use Northwest Pharmacy several years ago, because prices on one of my medication’s was too high in the United States. I have been ordering that medicine from Northwest Pha... See more
Company replied
Company details
- Pharmacy
- Drug Store
- Online Pharmacy
- Online Prescription Medication Vendor
- Veterinary Pharmacy
- Wholesale Drugstore
About NorthWestPharmacy.com
Written by the company
Contact info
NorthWestPharmacy.com Call Center, Langley Mall (Canada Post), PO Box 56056, V3A 5N8 , Langley, British Columbia, Canada
- 1-866-539-5330
- CustomerService@NorthWestPharmacy.com
- www.northwestpharmacy.com
4.8
Excellent
15K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
NWP is wonderful!
The convenience of ordering and having it delivered, is wonderful. And the pricing is so much lower than what I was paying in the States.
1 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Linda,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Prompt Service at Great Prices!
Northwest Pharmacy is our go-to for hard-to-find or domestically expensive medications. They are very responsive, and their turnaround time is excellent. Thanks for the great service!
14 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear A S,
Your input is greatly valued. We appreciate your business and are grateful to be a part of your healthcare plan.
The NorthWestPharmacy.com Team
Great pharmacy company
Great pharmacy company! Easy to order the meds online for my cat Tina. Very trustworthy pharmacy!!!
14 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Gerald,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
The ease at which ordering scripts can…
The ease at which ordering scripts can be, as well as the cost saving's Great customer service
.
14 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Tom,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Very happy customer
From start to finish orders are handled and shipped very quickly. Thank you for the trusted service!
7 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Steven,
We are grateful for your kind words. It was our pleasure to serve you as we anticipate the opportunity to do so in the future.
The NorthWestPharmacy.com Team
Both price and ease.of ordering.are…
Both price and ease.of ordering.are excellent
14 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Larry,
Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Fast friendly service great price helps…
Fast friendly service great price helps me so much
13 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Elaine,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Reply from NorthWestPharmacy.com
Dear Michael,
Thank you for sharing your thoughts with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
I was able to call Northwest Pharmacy…
I was able to call Northwest Pharmacy to have the agent fax a request for a new prescription for an asthma inhaler for my cat to my Vet. The was polite, efficient and knowledgeable. Easy to use.
12 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Barbara,
Thank you for sharing your experience with us. We look forward to serving you in the future.
The NorthWestPharmacy.com
I had to contact Northwest because my prescription was held up.
I had to contact Northwest because I got a message that my prescription was held up for improper postage. After investigating, the gentleman contacted me and ultimately ended up sending me a new order of my prescription. He even checked on it later to see if it had arrived yet. I feel like he went to great lengths to get me my prescription.
19 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Charlote,
Thank you for sharing your experience with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Customer service is exceptional
Customer service is exceptional
The prices allow me to purchase much needed medication
11 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Deb,
Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Good prices
Good prices. Good service. Good communication. What more can you ask?
22 April 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Judith,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
I would have given a 5 star rating but…
I would have given a 5 star rating but I believe I was overcharged for tariffs on my last order. I sent a email questioning the percentage calculation that was used but was told that an exact calculation could not be provided. Just seemed like a runaround to gouge the customer.
9 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear MKS,
Thank you for sharing your feedback. We’re sorry to hear about your recent experience and appreciate you bringing this to our attention. A patient care specialist will reach out to you shortly to review the details and ensure your concerns are fully addressed.
The NorthWestPharmacy.com Team
Helpful, everything just as promised!
Everyone is very helpful, they will look up prices and those of other meds without any hesitation. Shipping takes a few weeks, but that's expected, and time, price and shipping are given up front. Prices are just so much better on some of the expensive meds!
14 November 2025
Unprompted review
Reply from NorthWestPharmacy.com
Dear SNK,
Thank you for sharing your feedback with us. We look forward to serving you in the future.
The NorthWestPharmacy.com
Over the years NorthWestPharmacy has…
Over the years NorthWestPharmacy has always offered me outstanding service and great prices for good quality medications!
8 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Josue,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
Quick and easy !
Ordering is always easy to do and delivery times are very acceptable .
4 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Doug,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Always great service
Always great service. I love the fact that you price match, it has been very helpful.
4 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Susie,
Thank you for sharing your feedback with us. We are glad we were able to serve you and look forward to doing so in the future.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
They do what they promised
They do what they promised. Very satisfied and recommend this pharmacy.
7 May 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear Vanya,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
Great service and prices
Northwest representatives are always kind and knowledgeable. The service is quick and the prices are fantastic. I order name brand for 3 months with shipping and it's still far less expensive than one month here in the states.
19 March 2026
Unprompted review
Reply from NorthWestPharmacy.com
Dear D Fell,
We are grateful for your feedback and appreciate you taking the time to leave such kind words.
The NorthWestPharmacy.com Team
Reply from NorthWestPharmacy.com
Dear Donna,
We appreciate your positive feedback as we work hard to continuously deliver great products at low prices and with exceptional service to you.
We sincerely appreciate your business and value you very much.
The NorthWestPharmacy.com Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.