Made several orders from them over the years, I once had a problem, they solved it professionally. Their product has very good value/quality rate.
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Great products I have ordered at northweek several times now. The delivery usually is very fast (given that I live in a different country). Prices are great compared to product quality. Once I... See more
Company replied
"We have checked with the relevant departments and they have informed us that there has been a change in the product and the photos have not been updated. If you keep the product, we will refund you... See more
I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my o... See more
Company replied
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Non mai ho ricevuto la merce per ben 2…
Non mai ho ricevuto la merce per ben 2 volte. Ho anche pagato la spedizione veloce
I have never received the goods 2 times.
I also paid for fast shipping.
The summer sale is great!
The summer sale is great!
The delivery was fast and the glasses are great as always..
Thank you!
it is on the way with the delivery…
it is on the way with the delivery company UPS. That's why I can't say yet, because the delivery person didn't ring the bell and I don't know where the package is at the moment. I was at home, but the delivery service says he didn't find me. Terrible service from UPS
not so clear before doing the order…
not so clear before doing the order that sunglasses are for cildren. There is not translation from Espanol from this feedback window. Thanks
May use AI-assist with repliesRead more

Reply from Northweek Sunglasses
Niet products everyone in my family…
Niet products everyone in my family loved it will buy again from you wonderful costumers service quick answer and very helpful plus good bargains and prices overall

Reply from Northweek Sunglasses
Northweek Sunglasses
I placed my order with Northweek on 15th of April 2024 and I received a package on 24th of April 2024 via GLS courier service. Everything was correct, package was intact and complete according to my order. There was no problem at all. I will definitely order again.

Reply from Northweek Sunglasses
Too bad
Order placed April 5
1- The package has not arrived (updated to April 15)
2- I still have not received the tracking number
3- I have sent 2 reports through their site but no one responds
Too bad, I had purchased glasses from them before and had been fine, now I can't say it's the same
___________________________________________
(in response to the answer given by Northweek)
I have already filled out the form on your site 2 times to request assistance, I also emailed your contact (last week)
Tracking not yet received, package not yet arrived
Excellent.

Reply from Northweek Sunglasses
Scam, sunglasses never sent, customer service team ignore you
I ordered my sunglasses in November, they still haven't arrived after multiple complaints on all platforms. Total scam, avoid at all costs. They respond to public complaints and then never action a refund/resend.
My reference number is this: NWEU00048159, you know my address.

Reply from Northweek Sunglasses

Reply from Northweek Sunglasses
The frame and glasses doesn't look…
The frame and glasses doesn't look similar to the pictures at all. It looks like a 5€ one from shine to be honest. I was very excited when I ordered it and the moment I open the box, I was like what the fu*k is this thing. I'm not sure I'll be buying anything else anymore.

Reply from Northweek Sunglasses
Good quality glasses
Good quality glasses, durable, excellent vision and very fast shipping

Reply from Northweek Sunglasses
I received my sunglasses fast as…
I received my sunglasses fast as promised.
Excellent quality. Highly recommended !!

Reply from Northweek Sunglasses

Reply from Northweek Sunglasses
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