I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His... See more
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We had an update scheduled for the phantom system for which we were informed there could be downtime of up to 1 hour. The team at Northern Telecom arranged for us to use soft lines which ensured we di... See more
Company replied
Mike was great during our installation, he arranged to come out, arrived on time and explained how he wanted to install our new system with the risk of Covid before he arrived on site. We felt comp... See more
Company replied
POOR SERVICE My business been without internet, were meant to call me 5 days ago to sort it out, Then they wonder why I'm changing provider, and have the cheek to tell me I need to give 30 days no... See more
Company replied
Company details
Written by the company
Amazing savings on business telecoms across the North of England. Savings on fixed lines, phone systems, broadband, IT services, SIP Trunks and more
Contact info
Phoenix House, Elland Road, LS27 7TB, Leeds, United Kingdom
- 01138315555
- sales@northerntelecom.co.uk
- www.northerntelecom.co.uk
Great support
I've had a very positive experience with Northern Telecom. Dan Lomas is the person who is currently dealing with our account and he's been very helpful and supportive as well as being a friendly! His customer service is wonderful!
Very Helpful
Jon was very helpful with our problems involving BT
Very knowledgeable about the industry also
Highly Recommended
Northern Telecom has been providing our…
Northern Telecom has been providing our telephony services for the past three years, and the experience has been excellent. Darren has always been incredibly helpful, responsive, and reliable whenever we’ve needed support. Highly recommended!
Prompt response and support always…
Prompt response and support always provided by Sadya our account manager.
Great Service
Very helpful and went through everything 3/4 times to ensure I new what I was signing up to.
Sadya was very polite and helpful
Great Service and Knowledge
Great service and understanding of what we required by Sadya. She talked through the options and provided guidance as to what was needed to fully cover our needs and requirements.
Support was spot on and faultless in…
Support was spot on and faultless in helping - Thank Dave
Great service from Sadya at Northern Telecom
Great service at Northern Telecom. Sadya is always helpful and always sorts any issues we have. Sadya deserves a promotion for her great service!

Reply from NorthernTelecom
Calls are always answered quickly which…
Calls are always answered quickly which in business is a priority.
The staff are very helpful and keen to help with any phone and broadband queries.
Darren is always there to assist when contacting

Reply from NorthernTelecom
Dealt with Northern for years always…
Dealt with Northern for years always good service

Reply from NorthernTelecom
Recently ordered a new desk phone
Recently ordered a new desk phone - prompt efficient service.

Reply from NorthernTelecom
Darren is a marvel
Darren is a marvel. Thank you very much. Amazing service, as always x

Reply from NorthernTelecom
Top experience. Great service.
It’s been a great experience with Northern Telecom especially with Saida who has been extremely helpful. 5/5

Reply from NorthernTelecom
Sadya
Sadya, thank you to you and Jon always offering a fantastic service and on hand to solve any issues when they occur.

Reply from NorthernTelecom
Sadiya has been absolutely amazing with…
Sadiya has been absolutely amazing with arranging our installations for the past couple of years. Highly recommended.

Reply from NorthernTelecom
Quick and easy setup
Quick and easy setup. Friendly & attentive account management from Sadya. Top Notch experience so far

Reply from NorthernTelecom
Sadya ahmed she is very helpful
Sadya ahmed she is very helpful.
Best service provided by her.

Reply from NorthernTelecom
very great experience excellent..
very great experience excellent communication with sadiyah always ontop of everything never had an issue been using for many years, always putting customer service number 1 highly recommend

Reply from NorthernTelecom
Fantastic customer service.
Northern Telecom have been absolutely fantastic in managing all our telephone needs. Nothing is ever too much trouble—they consistently go above and beyond. Darren, in particular, is always happy to help, and it’s truly a pleasure dealing with him. Highly recommended!

Reply from NorthernTelecom
POOR SERVICE
POOR SERVICE
My business been without internet, were meant to call me 5 days ago to sort it out, Then they wonder why I'm changing provider, and have the cheek to tell me I need to give 30 days notice when I'm out of contract, prices keep sneakily going up, all they interested in is taking your money

Reply from NorthernTelecom
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