Nordania  Reviews 

573
•
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

After 2.5 years I returned my car through Bilsag. I received the report 1 week later and there was a deduction because I was missing the service history document. I reached to Nordania and they quickl... See more

Company replied

Rated 5 out of 5 stars

Frictionless leasing of a Kia Ceed. This was my first time to lease a car so I didn’t really know what to expect when it came to the return evaluation. However, the inspector at FDM Hillerød was fri... See more

Company replied

Rated 5 out of 5 stars

Helping staff,Listened carefully the issues, understanding of urgency and prompt and agile response to request,making it possible to have the contract on time. Thanks

Company replied

Rated 1 out of 5 stars

We returned our car after the Lease expired in perfect condition, all repairs completed and professionally cleaned. They reported two scratched, of which there were none and are charging us 3,393dkr.... See more

Company replied

Company details

  1. Car Leasing Service
  2. also in
  3. Car Finance and Loan Company

Written by the company

Nordania tilbyder bl.a. finansiering af biler, varebiler, lastbiler, maskiner, udstyr og ejendomme.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

573 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(573)

141 reviews in the last 12 months

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Rated 3 out of 5 stars

Got only an older model of the vehicle

Got only an older model of the vehicle
Not coordinated well for the delivery of the vehicle

5 April 2018
Unprompted review
Nordania  logo

Reply from Nordania

Hi Linu

Thanks for your review. We are sorry that the car and the delivery did not meet your expectations.
If you would like to add some comments to us, please write to us at kundehenvendelser@nordania.dk and we will get back to right away.

Have a nice day
Anne

Rated 5 out of 5 stars

New Company car

It was an fantastic service... from the start until the end...

27 March 2018
Unprompted review
Nordania  logo

Reply from Nordania

Hi Rafael

Thank you so much for giving us such a brilliant review. We are always happy to get this kind of feedback.

A happy Easter to you
Best regards, Anne

Rated 3 out of 5 stars

We got the deal through

We got a deal through, but it was very troublesome. In the meantime we were offered a rental car from Enterprise, which was handled horribly!

27 March 2018
Unprompted review
Nordania  logo

Reply from Nordania

Hi Soren

Thanks for giving us your feedback. We appriciate that.
We are sorry to hear that you had a bad expierience getting your new car.
Please feel free to contact us about the details by sending us an e-mail to: kundehenvendelser@nordania.dk and we will get back to you.

Have a happy Easter and my best regards
Anne

Rated 1 out of 5 stars

Run for your life!

I'm currently, sadly, a customer of this company. Problem is that they are luring you in with a very nice interest rate in a combination of great salespeople leading your attention away from their, simply through the roof, fees. In my case, I was adding a few funds on a car purchase. I had already paid 60% and only needed the extra 40%. What I never really understood until I received the papers a few weeks after the purchase, was that the fee to establish this lone was no less than 32.20%.

To put this in numbers, had I lent 100.000 I would have paid 32.200 in a fee to become their customer.

Anyway. My clear recommendation is to stay as far away as you can from this company. Myself, of course, I am in the process of terminating this agreement even if that alone has a fee of nothing shy of 1500,- DKK

5 October 2017
Unprompted review
Nordania  logo

Reply from Nordania

Hi Christian

We are truly sorry that you have got such a bad impression of our service. We would like to get he opportunity to sort out things with you. So please contact us directly by mail kundehenvendelser@norania.dk and we will get back to you immediately.

Best regards
Anne

Rated 5 out of 5 stars

Super service!

28 April 2017
Unprompted review
Nordania  logo

Reply from Nordania

Hej Frank

Tak - vi værdsætter din flotte anmeldelse.

Mange hilsner
Anne

Rated 4 out of 5 stars

nice service but hard to find your options

once you have the car it is a nice service. But they could improve the process to choose a car as the price structure is not really transparent

10 January 2017
Unprompted review
Nordania  logo

Reply from Nordania

Hi Stephen

Thanks for your positive review and the good advice about the price structure. I will pass it on and hope that we will be able to improve the experience in the future.

BR
Anne

Rated 5 out of 5 stars

Godt

God service.

10 January 2017
Unprompted review
Nordania  logo

Reply from Nordania

Hej Kent
Tak for din fine anmeldelse.

Mange hilsner
Anne

Rated 3 out of 5 stars

Almost all good

All went fine in terms of ordering the car and support in regards to that from Nordania. Nice people.
However the joint effort with the car company in regards to the car handout / delivery was poor (SMC biler Gladshaxe). A bit more proactivity and follow up would be good. Maybe it was because it was holiday season. (August 1st)
The monthly billing to the company for approval of gasoline and other cost is very complicated. User cannot regocnize the actual receipts. Needs to much attention to figure out.

23 September 2016
Unprompted review
Nordania  logo

Reply from Nordania

Hi Johannes
Thank you for your review and your comments. It is very important to us to know what we can do better.

We admit that the gasoline billing is not as smooth as we could wish for, we would like to improve and simplify it.

Best regards
Anne

Rated 4 out of 5 stars

Meget nyttige råd og kundeservice

The Nordania account managers were very helpful and responsive in the whole process of choosing and ordering my car

22 June 2016
Unprompted review
Nordania  logo

Reply from Nordania

Hi Uday

Thanks for the feedback. It means a lot to us that you had a good experience.

Best regards
Anne

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