Nomador Reviews 

12,942
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I love Nomador!!! It's such a good way to travel, to work abroad on personal projects, to visit new countries, and at the same time, do something super useful for someone who needs a house/pet-sitter!... See more

Rated 3 out of 5 stars

It’s a good app. They improved the interface. The bad thing is that it is not so easy to find a place to be a petsitter. There is a lot of competition. Many petsitters and a few people requesting help... See more

Rated 5 out of 5 stars

Nomador was great as I was only looking for French home stays and I got an amazing first sit in Lyon. We communicated well and it made me trust the process as a result of this sit. I also liked it bec... See more

Rated 5 out of 5 stars

This was our first housepet sit on the Nomador site. We have been housepet sitting non-stop , back to back, for the last 9.5years in Australia and overseas and have over 140 sits completed todate.... See more

Company details

  1. Pet Sitter
  2. Pet Store

Written by the company

Leave on vacation with peace of mind! Entrust your home and pets to home-sitters or browse through recent offers of accommodation proposed by our members.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 13% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(12,942)

1,447 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I loved my experience with Nomador

I love Nomador. The process is simple and their validation process makes the whole thing trustworthy. I love how they allow you to search and set alerts before forcing you to pay. That way, you can see if you will find something interesting. I can see us using them for a long time.

25 August 2025
Unprompted review
Rated 1 out of 5 stars

I am very unhappy about this site

I am very unhappy about this site. They charge you a 3 months "discovery fee" and then keep on charging your account. If you delete your account at the beginning of the three months, you actually lose access to your account, so when are you supposed to cancel? The transaction has not even gone through yet with my bank that I cannot physically cancel it on my account without losing the money they are already taking, for nothing. Complete rip off.

4 August 2025
Unprompted review
Rated 3 out of 5 stars

Not enough sitters in 2025

Around 2019-2022 we had good success finding house sitters through this site, when they had a free membership option. Since they have made all tiers paid, there just are not enough sitters on the site. Our last several postings have gotten maximum 1 application (despite plenty of notice, same ads as before, etc). Definitely not worth the cost of membership. Will not waste my time or money with this one again.

1 July 2025
Unprompted review
Rated 3 out of 5 stars

Unable to contact anyone re problem with website

I have had a few great housesits, but annoyingly have never received alerts re upcoming housesits.
I' ve been a paid member since 2017. & it says email alert activated. Very frustrating.
I' ve tried to contact Nomador help, but the message won' t send via phone or laptop!
It seems there is no way to contact this site
This is not a satisfactory

6 May 2025
Unprompted review
Nomador logo

Reply from Nomador

Hello Vicky,

Thank you for your feedback — and we’re truly sorry for the frustration you've experienced!

Thanks to your review, we identified a recent technical bug affecting our contact form when used from mobile phones and tablets. We corrected the issue immediately. We want to reassure you that our team is available 7 days a week, and we respond to every message we receive.

Please don’t hesitate to reach out to us directly at hello@nomador.com — we’ll be happy to investigate and resolve the issue you're facing with your email alerts. We definitely want to ensure everything is working as expected for you!

Thank you again for bringing this to our attention and for being part of the Nomador community.

Warm regards,
Jeanne - Nomador Team

Rated 2 out of 5 stars

No photographs on many ads

I am already a member of Trustedhousesitters and I was thinking of joining Nomador as well as there are more sittings in France.
I’ve been thinking about joining Nomador for a while and have been looking at quite many ads lately, I’ve also some alerts set up.
Unfortunately, I find that many ads have no photographs of their homes or very few ones that show almost nothing of their accommodations. I’d feel very uncomfortable in applying for sits where I don’t know where I’ll end up to.
I enquired with the Support team and I’ve been advised to apply for a sitting and then ask for more photographs directly to the host.
However this is time consuming, while if the images were available at the first stage, I would know where to apply and where not.
This is very unfortunate as on Trustedhousesitters all the ads have plenty of images which makes it easier, if Nomador would follow the same guideline, it would be perfect.

26 April 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic...

I loved how easy it was to set up an ad. The interactions were easy and it all went really well. Love this app!

24 March 2025
Unprompted review
Rated 1 out of 5 stars

Nomador have absolutely no customer…

Nomador have absolutely no customer service. I cancelled automatic payment and they took the payment anyway. I then contacted them to get a refund but they don't reply at all.

I have now raised this with my CC company.

Also, notice how often they have a negative review and then a quick influx of very strangely written positive reviews. This is a very classic technique used by companies to hide their bad reviews. Please filter and read the 1/2* reviews about nomador.

18 March 2025
Unprompted review
Nomador logo

Reply from Nomador

Hi Elliott,

We’re very sorry to read your message and to hear that your experience with Nomador did not meet your expectations.

However, after a thorough check, we could not find any support request from you via our contact form or through our main address (hello@nomador.com). If you did try to reach out through another channel, we may not have received your message — please do not hesitate to resend it so we can help you as quickly as possible.

As for your subscription: cancellations can be done at any time directly from your account. Payments are only processed if the cancellation is not completed before the renewal date. If a payment was made less than 14 days ago and no paid feature was used during that time, we issue full refunds upon request — that’s part of our policy, and we apply it systematically.

Finally, regarding your comment about reviews: we want to be very clear. All reviews about Nomador, whether positive or negative, are genuine. We do not encourage, request, or publish fake feedback of any kind. Trust and transparency are core values of our community — and that includes being fully open to all types of user experiences.

We remain available to resolve this situation with you directly. Please don’t hesitate to reach out again through the proper channels so we can follow up.

Best regards,
Jeanne – Nomador Team

Rated 5 out of 5 stars

Great experience so far

We've been on Nomador for 2 months and have had 2 house/pet sits so far. The families whose homes and pets we will be looking after seem very friendly and trusting. And it appears that they have beautiful houses with pools! It wasn't easy to get our first sit as the popular houses get a lot of applications. It took 13 applications before we had success. The platform and support have been excellent.
I will update this review after our first house sit experience.

27.8.25 Update
We've just finished our 3rd house sit and we've had 3 amazing experiences so far. It has been lovely to meet new families and then look after their house and pets, especially for our kids who have never had pets before. It's an enriching human experience. Thank you Nomador and the community of great humans you've attracted.

We can't wait for our next house sit and can see ourselves doing this regularly. It's a totally a different experience to staying in an Air BnB or a hotel or at a camping place. So much more enriching human experience.

4 March 2025
Unprompted review

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