Overall worked great! I did have to use AI to make sure my settings were correct, so knocking off one star due to small lack of clarity for first time users. But overall worked great and I rarely if e... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Once set up (was more complicated than anticipated) was easy to use but was unable to switch between secondary and primary data (I needed TXT at one stage to authenticate a transaction)
Ipurchased two 1 months subscriptions and only got one of them working It appears that I still have one on my phone thatis unused, and Ihave NO idea how to get it working I purchased two th... See more
We had good coverage across the UK including Scottish Highlands and Inner Hebrides. Coverage in rural Czechia was mostly good, with only a couple weak signal experiences. The esim installation was se... See more
Company details
Written by the company
Nomad is a B2C travel app and our mission is to ease all the hurdles in travel and make it pure enjoyment. We provide eSIM and virtual number (SMS) solutions for travelers all over the world.
Contact info
2880 Lakeside Drive, Suite 331, 95054, Santa Clara, United States
- hello@getnomad.app
- www.nomadesim.com
4.3
Excellent
39K reviews
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Really impressed …
I was really impressed by the fact that I had service for almost all of the several thousand kilometres I travelled in southern Spain over one month. Service cut out in quite a few remote areas, but wherever there were other people with service, I found I had service too. The whole sign up process was extremely smooth as well. I have no reservation in giving Nomad eSIM my highest recommendation.
16 July 2026
Overall great experience
Overall great experience
We travel from Hamburg to Sonerborg Denmark n then flenceburg n then Hamburg to Milano Italy .... uses unlimited data ( around 10 GB in 10 days) ... No issue connected throughout
Definitely recommended for others to use Nomad esim services ....
15 July 2026
Great service
16 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Nomad eSIM
Hi Balwinder! Thank you for your feedback. We're sorry to hear the service didn't work as expected and understand how disappointing that must have been. Our team will be reaching out to you shortly to learn more about your experience and see how we can help.
I had recommended how to solve my…
I had recommended how to solve my problems. Please review it and response to me. Suppose you team read my responses.
9 July 2026
Travel with Nomad was a great experience
Internet was available all the time during my trip. I could rely on Google maps and go everywhere without problems. The price is really good.
13 June 2026
It worked… I was happy
15 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the signal quality did not meet your expectations. Our team will be reaching out to you shortly to gather more details and assist further.
Easy to use and great value for money
Easy to use and great value for money. I made good use of the promo codes.
11 July 2026
It works pretty good
16 July 2026
No problems
15 July 2026
California road trip…
After looking around at various eSims for the USA and reading reviews on balance Nomad ticked all the boxes. We did some travelling around in cities and somee remote places. We did loose signal occasionally when in more remote locations but we got around this by downloading maps for offline use. In the cities the connection was strong and speeds were very good. The price was also very reasonable easy to
Install and set up. The app allows you to track your data usage for the whole family which is very handy. I would recommend Nomad to other travellers visiting the USA.
2 July 2026
Mostly reliable but slow and 4G a lot…
Mostly reliable but slow and 4G a lot of the time in UK and Iceland. Inaccurate data tracking which lead to me running out of data on my final day. Instead of just topping up I spent the rest of my time in the country troubleshooting myself, then with the online support staff, who have told me since then I ran out.
Suggest users track data usage themselves in their phone settings.
9 July 2026
Reply from Nomad eSIM
Hi Kiri! Thank you for your feedback. We're glad the service was mostly reliable, though we're sorry to hear the speeds were slower than expected and that you experienced issues with data tracking. We understand how frustrating it was to spend your last day troubleshooting. Our team will be reaching out to you shortly to investigate further and assist. We also appreciate your suggestion regarding tracking data usage in phone settings.
The data connection was very slow.
The data connection was only 4G, but in many areas I visited it was only 3G and sometimes not even 3G. When I needed the data connection the most it wasn’t available.
10 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the connection did not meet your expectations, especially when you needed it most. Our team will be reaching out to you shortly to learn more about your experience and assist further.
Slow speeds in Canada
Slow speeds in Canada. Vancouver and Banff. Full bars 5G and still super slow, Google Maps review photos takes forever to load one by one. Japan experience was wayyyy better.
Did a speed test and seems like everything is routing through London. West coast of Canada back and forth with London is no surprise why it is so slow.
16 July 2026
Reply from Nomad eSIM
Hi there! Thank you for your feedback. We're sorry to hear the connection in Canada did not meet your expectations despite showing strong signal. We understand how frustrating slow speeds can be, especially when using navigation and other essential apps. Our team will be reaching out to you shortly to investigate your experience further.
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