Nolah Sleep Reviews 

63
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the superior comfort, advanced cooling properties, and exceptional spinal support, noting that these premium mattresses significantly improve their nightly sleep quality, enhance relaxation, and successfully alleviate long-standing back discomfort. Many buyers also highlight the remarkable ease of setup, wonderful materials, solid edge support, and durable design that perfectly accommodates various body weights without sagging or sinking. Some reviewers were not happy with delivery delays, while others experienced receiving defective products, encountered slower than expected shipping updates, or noted that fulfillment took considerably longer than initially anticipated.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that it offers a great balance of firmness and soft... See more

Quality

Users describe positive interactions with quality, highlighting the high standard of materials and reliable... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, noting that while it shipped quickly and some paid... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering. Took a long time to deliver. Only had it for about a week but so far I’m sleeping pretty well on it. I think it was a good choice.

Rated 5 out of 5 stars

It’s important to know that I shopped for a mattress for a solid three weeks. I used ChatGPT for all of my research. I compared everything from quality to materials to the number of coils to the integ... See more

Rated 5 out of 5 stars

This is now my 3rd Nolah mattress - 2 in RV's & now my home mattress. This time I upgraded from th Original to the Signature, and it's very comfortable. Unpacking & setup was relatively easy (there's... See more

Rated 5 out of 5 stars

I just ordered my second mattress from Nolah, because after more than nine years our first one is ready to be retired. We didn't even consider trying a different brand. We are: Side Sleepers B... See more


Company details

  1. Bedroom Furniture Store
  2. also in
  3. Bed Shop
  4. Bedding Store
  5. Furniture Store
  6. Mattress Store

Written by the company

Nolah makes great foam beds from ultra-premium foam. Built in the U.S. and sold only online, Nolah offers a 120 night trial and FREE SHIPPING. Shop now!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(63)

38 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Nolah Evolution 15 Luxury Firm…

The Nolah Evolution 15 Luxury Firm Mattress is the BEST mattress I have ever slept on! Great support, including edge support, and it relieves my hip and knee pain. Definitely a "miracle mattress" that is well worth the money.

27 September 2025
Unprompted review
Rated 5 out of 5 stars

This is my 3rd mattress from Nolah

This is my 3rd mattress buying from Nolah and every experience has been wonderful! Easy to find what I need, shipping was incredibly fast, and the mattress was packed perfectly. And the most comfortable mattress I’ve ever slept on. I’m going through a divorce and just moved out on my own and I had to have the same mattress I had before because it was so comfortable.

10 September 2025
Unprompted review
Rated 5 out of 5 stars

Mattress exchange? Not a problem!

Our first mattress, a luxury plush, was just too soft for us so we took advantage of Nolah's 120 night guarantee and exchanged it for the luxury firm which was perfect. The whole process was handled very professionally. Nolah setup the pick-up of the first mattress to coincide with the delivery of the replacement. Absolutely no complaints. Their product is top notch and their level of customer service is what all companies should strive to attain.

26 August 2025
Unprompted review
Rated 4 out of 5 stars

My opinion

When I purchased my mattress it arrived promptly and was as described. It opened up easy and was ready for someone to sleep on it. I would like to purchase another, but need to know which is your firmest mattress. My old body craves something firmer. Not ready to abandon my old mattress but will move it to another bedroom for guest to enjoy.

26 December 2024
Unprompted review
Rated 5 out of 5 stars

I LOVE my Nolah Evolution!!!

I LOVE my Nolah Evolution!!! I am on Disability due to an automobile accident and my old mattress didn't help my situation!!! Nolah has made the BIGGEST difference for me!!! Nolah and I are THEE BEST OF FRIENDS!!!

1 May 2025
Unprompted review
Rated 4 out of 5 stars

Super fast shipping

Super fast shipping. Comfortable right out of the box. We've only had it for a couple weeks so I'm not sure if it will stand up over time.

18 September 2025
Unprompted review
Rated 4 out of 5 stars

This is the best mattress I have ever slept on

This is the best mattress I have ever slept on. I have one complaint: You need to divide the mattress thickness into two pieces so that the springs and coils are in a separate container. That way one can insert a pleated bedskirt over the bottom container that houses the coils and springs. Putting everything into one container means there is an ugly bottom showing.

26 September 2025
Unprompted review
Rated 4 out of 5 stars

Love your mattresses wish your new pillows were like the old ones

Love your mattresses I have bought 2. Loved the pillows that came with the mattresses. I wanted more of the same pillows but the ones I purchased later aren’t even close to the same as the ones I got with my mattress purchases. They are flat. I’m a side sleeper and loved your old pillows because of how full they were.

26 September 2025
Unprompted review
Rated 3 out of 5 stars

Fees and pillows

Separate fees for almost everything ( mattress removal , pick up if returning, etc.)
I do like the free pillows; they're really good.

22 February 2025
Unprompted review
Rated 5 out of 5 stars

The mattress is like sleeping on a cloud

The mattress is like sleeping on a cloud and has amazing support. We purchased 2 mattresses a couple of years apart so far (king and queen) and love them both. My husband has back pain and said this mattress provides outstanding support.

26 September 2024
Unprompted review
Rated 1 out of 5 stars

Unreliable when you need to return. Stay away. Mattresses are harder than described.

My opinion of this company went from good to bad in short order. They were good to deal with on the front end and shipped the mattress I ordered fast, but it went downhill from there.

The Nolah Signature 12 memory foam mattress I ordered was never medium firmness as described, but hard as a brick, like 9/10 firmness. It makes me question the many glowing reviews that this company has, since I highly doubt my mattress was anomalous.

As a side sleeper with shoulder and hip issues, this bed was horrifically bad to sleep on. But that's far from the only issue I had/have with them.

After the 30-day trial window elapsed they require you sleep on the mattress, further problems arose.

Arranging a pickup through their network of non-profits that donate the mattress took over a week, much longer than other bed-in-a-box companies I've tried.

Then, after submitting the pickup companies receipt, they began dragging their feet on refunding me the $1,200 for the mattress. It's been over a week and I still haven't gotten the refund issued, despite reaching out. They keep telling me that they're "processing the refund" which is bunk, it doesn't take that long.

When I compare this to their competitors from whom I've ordered and returned mattresses, they issued a refund within 24-48hrs, regardless of whether it was a weekend.

I'm giving this until Monday and then I'm calling my credit card company to involve them. I'm royally annoyed because $1,200 isn't chump change by itself, but also because I've already purchased a replacement and want my money back towards the new mattress.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Be very wary of their return policy

This has nothing to do with the mattress. Simply it was not a good match for my wife and me.

Rather this is 100% to do with this companies lack of adhering to its stated policy regarding returns listed on its own website.

We are now (2) weeks from when the mattress was picked up from the firm that they use. No issuance of a refund and the only correspondence received was acknowledgement of the return when WE reached out.

Why is the (2) weeks important? This is their claim via email that it takes to receive a refund. Which by the way is NOT listed on their website.

15 October 2023
Unprompted review

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