While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No customer support for their product (NS2 active speaker). I'm having issue but they don't respond to emails. Chat conversation ends on their behalf when I tell on which product I'm having issue is.
No support what so ever when reaching out for support after my headphones broke.
I bought the NS900 Live and had good support when purchasing, now roughly a year after when the headphones break, it is impossible to get in contact.
I have sent several mails to all e-mail adresses available and tried calling the number on my invoice several times and also left messages on the answering machine, but no response...
I bought their most expensive headphones. They have replaceable cables that are proprietary to that model. IE. If they break,they have to come from Nocs. But Nocs don't answer their emails, no matter how many you send. It's very frustrating and makes their products useless in the long term.
Bought the ns700 headphones via Hypebeast. Excellent sound and beautiful design. Had direct contact with Nocs in Sweden regarding additional delivery. Top nodge service and speedy replies.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
