Nockolds  Reviews 

983
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 135 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the professional staff and dedicated legal teams for their incredibly helpful attitude, clear communication, and efficient support provided throughout various procedures. People also highlight the exceptionally fast response times and the seamless user experience when managing important property transactions, translation needs, and personal legal matters. Though some reviewers experienced occasional delays or noted that administrative staff were somewhat less clear about time frames. A small group of individuals also felt that timeline expectations were not fully managed during their particular cases, resulting in minor communication hiccups with sellers or agents.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their professional approach, efficiency, and... See more

Service

Customers report widespread satisfaction and appreciation for the professional and efficient service provided... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the clear communication and... See more

Response time

People report positive experiences with response_time, highlighting consistently prompt and efficient... See more

User experience

Users describe positive interactions with user experience, highlighting an overall smooth and hassle-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used Nockolds for conveyancing. Professional service from start to finish with regular updates keeping us duly informed. Dawn Goldie was professional throughout. Upfront with the fees and the aid... See more

Company replied

Rated 5 out of 5 stars

Both Jas and Lynn have been amazing throughout a long drawn out, sensitive family matter. Their knowledge and understanding of my situation made me feel at ease during a very hard time for myself and... See more

Company replied

Rated 5 out of 5 stars

Nockolds keep delivering time and time again. I have dealt with multiple members at Nockolds on many aspects of corporate and personal law, and they have always been professional, knowledgeable, an... See more

Company replied

Rated 5 out of 5 stars

Dearest London Nockolds Team, namely: Mario, Emily and Rachel! Thank you so, so much for your professionalism, expertise, and for being quite simply the loveliest lawyers to work with. Today marks a b... See more

Company replied


Company details

  1. Lawyer
  2. Employment Attorney
  3. Family Law Attorney
  4. Law Firm
  5. Legal Services
  6. Real Estate Attorney

Written by the company

Nockolds is an award winning leading law firm which is proud to have received many accreditations and awards over the years which reinforces the enthusiasm and passion in every member of the team to provide the very highest standard of legal advice and client care to its clients.

Nockolds' Commitment to Client Service

Written by the company

We're committed to our client satisfaction
We pride ourselves on building strong and close relationships with our clients. These are built on mutual trust and understanding which leads many of our clients to instruct us again when they need legal services. In fact, 96% of our clients would recommend our services to others.

Contact info

4.9

Excellent

TrustScore 5 out of 5

983 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(983)

135 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dalila, a true supportive professional

Dalila was not only professional, we was very helpful. When applying for my visa, I got confused regarding some paperwork as my lawyer had not been clear with me. But Dalila helped and pointed me in the right direction before she even signed me up as a client. That is real service, support and professionalism all wrapped in one. Its hard to come by such professionals nowadays.

22 April 2025
Unprompted review
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Reply from Nockolds

Hello Romina, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Exceptional service from Kaja Viknes

I cannot thank Kaja enough for her exceptional support. Her expertise and compassion made a challenging process much easier. Highly recommend her services.

1 April 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Kaja.

Rated 5 out of 5 stars

Very good experience

Very good experience. Felt looked after. Good comms. Good app. Easy to speak to on email.

6 January 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Knockolds - Family Matters

Knockolds - Bishops Stortford family team handled a family matter recently and are very supportive and kept me informed of the progress highly recommend for your legal support. A special mention to Jenna Brewer senior associate, thanks again for the successful outcome.

20 March 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along to Jenna and the team.

Rated 5 out of 5 stars

Excellent service from start to…

Excellent service from start to finish.very professional service and managed our affairs very smoothly and quickly.I would definitely recommend the services that they provide.

3 April 2025
Unprompted review
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Reply from Nockolds

Hello Maria, thank you for taking the time to leave a review, we really appreciate it and will be sure to pass your kind comments along.

Rated 5 out of 5 stars

Excellent Will Service.

Amy was excellent in preparing our Wills. She was knowledgeable, professional and answered all our questions which gave us great confidence. She was also a very good communicator (talking and listening).

16 December 2024
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Reply from Nockolds

Hello Greg, thank you for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Great experience buying and selling property

I first used Nockolds for my house purchase as a first time buyer in 2018, and I remember being impressed by their communication and efficiency during that process - especially when everyone else usually moans about their solicitor! When I moved again this year I didn’t hesitate to call them and was delighted to learn their standards had not dropped in the intervening 6 years. I have recommended the services of Natasha Allen and the team she works with to 4 or 5 of my friends and they have all had a similar experience and frequently tell me how glad they are to have had the recommendation. They really know their stuff, and are great at making a very stressful process seem calmer and more relaxed. Many thanks again!

28 March 2025
Unprompted review
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Reply from Nockolds

Hello Mary, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Natasha.

Rated 5 out of 5 stars

NLV Spain - Dalila Translations

Dalila recently did our official translations for NL Visa for Spain, and we received a great service. She was very responsive to questions and it was a quick turnaround time. Thank you!

20 March 2025
Unprompted review
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Reply from Nockolds

Hello Charlotte, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Very thorough and supportive

Very thorough and supportive. Always available to clarify any terminology. Made selling and buying easy. Thank you Natasha and Ella

14 March 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Very efficient

Dalila was quick to respond, informative, and very helpful throughout every step of the process.

6 March 2025
Unprompted review
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Reply from Nockolds

Hello James, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Dalila-Official Translations - Great Experience

Dalila-Official Translations
Could not recommend more highly very professional quick and personable
Thanks Dalila

28 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

These guys were great

These guys were great. Had employee agreement legal issues and the team got onto it straight away. Thank you Darren, Rachel and Ella - proactive, efficient and ultimately a great resolution. Would 100% recommend.

4 March 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Excellent service and quick delivery

I had the pleasure of working with Dalila from Nockolds for a sworn Spanish translation service. Dalila was friendly, approachable and also incredibly helpful, providing us with really useful information. Her response time was quick, and she made the entire process seamless. I highly recommend Dalila's services for anyone in need of professional sworn Spanish translations!

13 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 1 out of 5 stars

They remove negative reviews

Dear Nockolds Solicitors,

You asked Trustpilot to remove my reviews although you are very aware that everything I have written is accurate - in fact, you responded saying you are aware of the "situation" and then mentioned your positive score here: no surprise if you get negative reviews removed.
As lawyers you should remain truthful and acknowledge that this is what happened.
You are due to respond today to my queries concerning your handling of my data.

It is correct that you gave me incorrect information and failed to provide my data for almost a decade, although you know that you made mistakes with my case and were under a duty of candour.
Now you refuse to provide information you are obliged to give me and I am also waiting to hear why you told me it takes three months to access archived emails when your provider told me it takes around a day.
You are lawyers, you are held to the highest standard of integrity.

Instead of whining about negative reviews and wasting time on getting them removed (temporarily, of course) you should rather invest your energy in dealing with legitimate queries correctly and being transparent about your errors.

I look forward to hearing from you today and can post my email to you, to detail the accuracy of my review.

And no, this comment is not disparaging, it is truthful.

25 February 2025
Unprompted review
Rated 5 out of 5 stars

Natasha & team were great!

I would recommend Nockolds with confidence. Natasha, Ella & Scott have been brilliant for my London flat sale. I wanted a quick process and they did their best to facilitate this, thank you to all of you.

18 February 2025
Unprompted review
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Reply from Nockolds

Hello Lucy, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to the team.

Rated 5 out of 5 stars

Exceptional services

We needed a translator registered with the Spanish ministry of affairs. We contacted Dalila as we needed documents translated in a very short time-frame. From the point of contact to receiving the documents the duration was 4 days. We found Dalila very helpful, professional & knowledgeable.
WE have no hesitation in recommending and using Dalila services again.
Thank you

7 February 2025
Unprompted review
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Reply from Nockolds

Hello Mark, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

Excellent and professional experience

Excellent and professional experience. Everything worked out perfectly fine. 101% recommended with Dalila.

3 February 2025
Unprompted review
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Dalila.

Rated 5 out of 5 stars

How to do your job well

Everyone was very polite and polite.
Making an appointment was easy and prompt.
Katie who was my solicitor was extremely helpful and she explained everything so that me as a very confused lady could understand, the young lady with Katie was also very helpful.
All round good service 😊

9 January 2025
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along to Katie.

Rated 5 out of 5 stars

Their attitude was friendly and…

Their attitude was friendly and professional.

15 October 2024
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Reply from Nockolds

Hello, thank you for taking the time to leave us a review, we really appreciate it and will be sure to pass your kind comments along.

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