Noble Knight Games Reviews 

176
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are delivered exceptionally fast and always arrive in wonderful, securely packaged condition. People also appreciate the very reasonable pricing on hard-to-find items and the helpful support team that quickly answers questions. Some reviewers were not happy with receiving incomplete orders or second-hand items missing specific parts and components. Despite these occasional issues, consumers note that the support staff works hard to send replacements promptly. Many buyers find the overall purchasing process very reliable and frequently return for all their tabletop gaming needs.

What people talk about most

Product

Customers consistently note positive experiences with product, mentioning that games arrive in great... See more

Order

Clients share positive opinions on order processes, highlighting fast international shipping and secure... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and fair communication... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting exceptionally fast... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning reasonable rates and great deals on both... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered several talisman games from noble knight, at first a little afraid for shipping time since i order from Europe, but they arrange an extraordinary fast shipping for a really acceptable c... See more

Company replied

Rated 5 out of 5 stars

I ordered a near mint copy of hard-to-find game and it unfortunately was missing enough pieces/elements making it unplayable. NK immediately sent out a new copy with all the components checked and ba... See more

Company replied

Rated 5 out of 5 stars

I've been ordering from Noble Knight Games since 2009. In my latest delivery, there was an issue with a miniatures set that was of a condition that didn't match what was shown. I contacted Customer... See more

Company replied

Rated 5 out of 5 stars

Great seller direct to UK. The cost of international shipping is now beyond a joke, but Noble Knight is as reasonable as it gets, and the cost is offset by very reasonable pricing of games. Nice peop... See more

Company replied


Company details

  1. Game Store
  2. also in
  3. Board Game Club
  4. Hobby Store
  5. Used Game Store

Written by the company

With the Largest selection of tabletop games in the world, Noble Knight has a game for everyone! We carry board games, role-playing games, card games, miniature games, dice, supplies, and accessories for all games and gamers. Shop our website or visit our substantial castle-themed store and gaming hall in Fitchburg, WI, where we offer access to thousands of new and old games from around the globe. Gaming groups and events are hosted in our spacious Gaming Hall seven days a week!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

176 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.6

All reviews

(176)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic overall

Great service and items arrived well packed and even better than described!

23 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for the review, Gal!

Rated 5 out of 5 stars

This company has incredible customer…

This company has incredible customer service! I ordered a game late Saturday night and received it Tuesday exactly as ordered. I also get a kick out of their email letting you know that the order has been delivered. I highly recommend these folks for your gaming needs!

24 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for the kind words! We are thrilled to hear your game arrived quickly and exactly as expected, and that our delivery email gave you a smile. We put a lot of care into every order, so it means a lot to know it made a great impression. We truly appreciate the recommendation and hope to help you find your next favorite game soon!

Rated 5 out of 5 stars

Great experience

I purchased a used game through Noble Knight. The website was easy to navigate, and I was able to find what I was looking for, easily. The prices are great, and my game was delivered about w week before expected. I am SUPER happy😊😊😊

24 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for your kind words! We are thrilled to hear that you found the site easy to navigate and that you were able to track down exactly what you were looking for. Getting your game to you ahead of schedule is always a win, and we are glad it added to the experience. Enjoy your new addition, and we hope to help you discover even more great games soon!

Rated 5 out of 5 stars

I purchased a used game from Noble…

I purchased a used game from Noble Knight, my first purchase from them. While the game itself didn't meet expectations, the company's customer service far exceeded expectation. Without questions they offered to make it right. Which they indeed did!

17 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for giving us a try with your first purchase! We are sorry to hear the game did not meet expectations, but we are really glad our customer service team could step in and make things right for you. Taking care of our customers is always our top priority. We hope to have the chance to help you find a perfect fit for your table next time!

Rated 5 out of 5 stars

Great retailer and customer service

I have bought (and sold) many items from Noble Knight over the years, both online and in person at conventions. They are one of the only online retailers I trust for used gaming materials. I've only had one experience where an item I received was mislabeled, but their online customer service was quick to respond. They located the correct item and shipped it in a few days.

24 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for your continued trust and support over the years, it really means a lot to us! We are glad to hear that both your buying and selling experiences have been positive, especially with used gaming materials. We also appreciate you sharing that experience with the mislabeled item, and we are happy our team was able to make it right quickly. Looking forward to helping you find more great additions to your collection!

Rated 5 out of 5 stars

Such a great RPG store!

Such a great store!

Noble Knight have a huge stock, deliver quickly and assess the quality of their items honestly (and if there is something that gets by them, they fix it!). They're my first stop for second-hand roleplaying games

12 March 2026
Unprompted review
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Reply from Noble Knight Games

Thanks for the kind words! We are really glad to hear our selection, quick delivery, and honest grading have made Noble Knight your first stop for second hand roleplaying games. Our team works hard to keep those shelves stocked and descriptions accurate, and it means a lot to know it helps fellow gamers find what they need. Happy adventuring, and we hope you discover many more great RPG treasures with us!

Rated 5 out of 5 stars

Great international service again

Third time purchasing from the company, third time great service. Fast despatch to UK (talking 3 or 4 days) at reasonable rates by today's standards. Friendly and fast response if you need to get in touch.

9 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for coming back to Noble Knight Games again! We really appreciate you taking the time to highlight the fast shipping to the UK and the friendly support from our team. It means a lot to hear that each of your experiences has been a great one. We hope you enjoy your latest additions to the collection and look forward to your fourth order!

Rated 5 out of 5 stars

Top tier customer service

So I can say without a doubt that you can order something from them and not have to worry about it. If it's damaged or something is missing or the order got messed up, mixed up or whatever they will make it right. I wish I could give a 10 star rating that's how much I can personally vouch for the quality of service from Noble Knight games

3 March 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for the incredible support! It means a lot to hear that you feel confident ordering from us and that our team has been able to make things right whenever an issue comes up. Your trust and kind words about our service truly mean the world to us. We really appreciate you being part of the Noble Knight Games community!

Rated 5 out of 5 stars

Amazing!

Amazing!! The game board is complete , works very well and the delivery was super fast, also responding emails, all customer service is very very good! Thank you :)

25 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for the amazing review!

We are thrilled to hear the game board arrived complete, in great working condition, and faster than expected. It is also wonderful to know our team was quick to respond and that you had a great experience with our customer service. That truly means a lot to us.

We appreciate your support and hope the game brings many great moments to your table!

Rated 4 out of 5 stars

Missing parts issue corrected.

I had purchased a used game that was misslabled and opened it at home to find out it was missing parts. Through email we were able to get the problem corrected and they mailed me the parts. What srarted as a frustrating experience turned out to be a pleasant one. Thank you Noble Knight. I look forward to my next visit. (Edit spelling)

13 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for sharing this!

We are really sorry the game was mislabeled and missing parts, that is definitely frustrating. We are glad our team was able to get everything sorted out and send the missing pieces your way. Turning a tough start into a positive experience is exactly what we aim for.

We truly appreciate your patience and your kind words, and we look forward to your next visit as well. Happy gaming!

Rated 5 out of 5 stars

Unbelievably good customer service. They stand by everything they sell!

I have used Noble night many times in the past few years, both to trade games, and to buy used a new games. Occasionally a used game will come in missing a part, and Noble Knight immediately tries to make it right, occasionally replacing the bad copy with a new copy at no expense to myself. Recently I bought a brand new (expensive) game that was shipped from the publisher with an erroneous rule book. Noble Knight looked at the other copy they had in stock and found the same problem, so they offered me a complete free return, or a significant partial refund. And this is for a problem that they had no means of avoiding. They could easily have blamed the publisher and sent me on my way. They have absolutely the best care and service for their customers that I have ever seen. Highly recommended. Additionally I have traded in many older games that were just sitting on my shelf collecting dust, as my tastes and ability to find opponents has changed over the decades. I am so grateful that they have new life for others who really enjoy them! They make it so easy to trade in games and they provide store credit or cash, but the credit is a higher value. I always take the credit! Noble Knight you rock!

25 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for being a longtime part of the Noble Knight community and for sharing such a thoughtful review! We truly appreciate your trust in us for both trades and purchases over the years, and we are glad our team could step in to make things right, especially with the rulebook issue. Even when a problem starts with the publisher, we believe in taking care of our customers and finding a solution that feels fair and easy. It is also great to hear that trading in your older games has helped give them new life with other gamers, that is one of our favorite parts of what we do. Thank you again for the high recommendation and for always choosing store credit, we think it is the best way to fuel the next adventure too!

Rated 5 out of 5 stars

Great Customer Service

I had some missing cards from a game I ordered and their customer support was top notch. They were super quick to find a solution and they really took care of me. I would use them again.

25 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for the kind words! We are really glad to hear our customer support team was able to jump in quickly and get those missing cards sorted out for you. Taking care of our fellow gamers is what we are all about. We truly appreciate your support and look forward to helping you with your next find!

Rated 5 out of 5 stars

Great experience!

I had a great experience with Noble Knight Games. There was a minor issue caused during shipping, but their customer service handled it immediately and without any hassle. They were responsive, professional, and made the situation right quickly.
It’s refreshing to deal with a company that stands behind their products and takes care of customers so efficiently. I’m very pleased with how everything was handled and wouldn’t hesitate to order from them again.

21 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for sharing your experience! We are sorry there was a minor shipping issue, but we are really glad our customer service team was able to jump in quickly and make it right. Taking care of our customers and standing behind what we sell is incredibly important to us.

It means a lot to hear that you felt supported and would order from us again. We truly appreciate your trust and look forward to helping you find your next great game!

Rated 5 out of 5 stars

Ture Dedication & Great Service

My heart felt thanks to kind and helpful staff at Noble Knight Games. Knowing full well that buying used game comes with the risk of missing or damage components. So far I can only count the number times I had to contact Noble Knight Games for missing or damage components that needed replacement in one hand.

From the missing Dragon mini for Heropath, missing map tiles in Dungeons of Infinity and now a missing minion chart from A Touch of Evil Revised Edition; a well worded e-mail or a polite phone call. The staff at NKG made sure and reassured me that all my worries are tended to.

The staff always responded in kind as quickly and efficiently as they could. I really apricate that kind of service and dedication. Pleas never change that work mentality and effort.

18 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for your heartfelt words. It truly means a lot to us that you recognize the care our team puts into tracking down those missing pieces, from the Dragon mini in Heropath to the map tiles in Dungeons of Infinity and the minion chart for A Touch of Evil Revised Edition.

You are absolutely right that buying used games can come with the occasional hiccup, and we are always happy to step in and make it right. Our goal is to keep your adventures on track and your table complete.

We sincerely appreciate your support and encouragement. We will keep doing everything we can to deliver the kind of service you deserve!

Rated 5 out of 5 stars

Great experience. Would recommend.

I ordered a game online through their website and it was easy and very fast. I got a great deal on the game I was looking for and it came very quickly and was packaged very well. I will be buying from them again.

17 February 2026
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for sharing your experience! We are thrilled to hear that ordering through our website was easy and fast, and that you found a great deal on the game you were hunting for. It is always our goal to ship quickly and package everything with care, so your game arrives ready for the table.

We truly appreciate your support and look forward to helping you find your next great adventure soon. Happy gaming!

Rated 5 out of 5 stars

Excellent Customer Service

I have ordered many games from Noble Knight. I have found their service to be exceptional. I purchase many old games, and it is not unusual for there to be missing pieces, etc. Noble Knight’s customer response to these issues is, to me, always fair, quick, friendly and even generous at times. I don’t really buy used games anywhere else.

10 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for being such a loyal customer and for trusting us with your hunt for classic games!

We know that tracking down older titles can sometimes come with a few surprises, so it means a lot to hear that our team has been fair, quick, and friendly when anything comes up. Our goal is always to make things right and keep those great games in circulation for fellow gamers.

We truly appreciate that you chose Noble Knight for your used games, and we look forward to helping you track down many more treasures!

Rated 4 out of 5 stars

Arrived broken, bad packaging. New Update

Ordered a mage knight with then but states near mint, package arrived but would just be in the box and plastics inside. So 2 of the piece arrived broken after waiting for weeks before they arrived.

Expected to receive a Near Mint Condition but arrived broken.

They should have atleast secured the pieces in the packaging but everything is just scrambles all together in the box of course it will not went well and it will broke upon shipping.

Totally not satisfied on this order.

Update: seller sends out replacement. Cant give 5 stars as something went wrong the first order but hoping this review will help them have good packaging next time. Replacement arrived fine.

Thank you for fast action.

3 February 2026
Unprompted review
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Reply from Noble Knight Games

We are very sorry for how your Mage Knight order arrived and for the frustration this caused after such a long wait. Receiving a Near Mint item with broken pieces due to inadequate packaging is absolutely not acceptable, and we understand why this left you so dissatisfied.

Our team will be reaching out to you this morning to make this right and work toward a resolution. We appreciate you bringing this to our attention and truly regret that this order did not reflect the care we aim to put into every shipment.

Rated 5 out of 5 stars

My first time buying from this store

My first time buying from this store. FANTASTIC shipping--so fast it was amazing. And the games (even the used ones) look brand new. Wonderful experience all around.

2 February 2026
Unprompted review
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Reply from Noble Knight Games

Thank you so much for giving us a try and for the wonderful review! We are thrilled to hear the shipping speed amazed you and that the games arrived looking brand new, even the used ones. Our team works hard to make every order a great experience, and we cannot wait to help you find your next game!

Rated 5 out of 5 stars

Outstanding customer service gained new client.

Their customer service and problem resolution is top notch! I have NEVER had an easier experience resolving an issue with an order. Response time is rather quick and personal. I had such a great experience with Noble Knight Games that I created an account to get more items from them based SOLELY on the customer service experience and the outstanding job done to fix the issue!

27 January 2026
Unprompted review
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Reply from Noble Knight Games

Thank you for such an incredible review! We love hearing that our customer service and problem resolution made your experience so smooth, and it truly means a lot that it inspired you to create an account and continue gaming with us. Our team takes a lot of pride in personal, timely support, and we are thrilled it showed. We cannot wait to help you find your next great addition!

Rated 5 out of 5 stars

Great International service

I ordered several items from Noble Knight for delivery to the UK - fairly reasonable shipping fees, especially compared to several other US companies, and easy to track. The items arrived only a week later, well packaged, and exactly as ordered - many thanks

29 January 2026
Unprompted review
Noble Knight Games logo

Reply from Noble Knight Games

Thank you so much for the kind words! We are really glad to hear that your order made it to the UK quickly, was easy to track, and arrived safely packaged and exactly as expected. It means a lot to us that our shipping options stood out compared to other US retailers. We truly appreciate your support and hope those games see plenty of time at the table. Thanks again for choosing Noble Knight Games!

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