Nissan Reviews 

Headquarter Nissan in Columbus, GA. In my experience they have some unprofessional staff, if you decide not to buy another car from them. This was my experience when I did business with them and after I chose another Nissan dealership & salesman to buy my second car from after my new car was totaled after 6 months. Glad I did now! Although Headquarter is closer to where I live, I drive an hour further away to Tenneson Nissan where the atmosphere & staff treat you with professionalism & dignity. I wont even do business with their service dept again (another experience with new tire on the new car with less than 8,000 miles I had to buy again to match other tires, cost me over 400$ because they said warranty would not cover it. Found out after buying my car from them the last time by recieving letters from like 7 credit companies it ran my credit score down by them sending it to multiple finance companies after I had been with the same finance company for years & told them I wanted just to stay with this company & be financed again by them. It was my experience not to get help still to this day no return call for documents I needed after I left several messages on finance manager voicemail for return call & with the sales people, including the saleswoman who sold me the car; asking please that I needed help with copy of documents for the last car I purchased (it got totaled no fault of mine) The same saleswoman who sold me that car told me “I feel betrayed” when I didn’t purchase my second vehicle from her and never got any assistance for the copies of documents that I needed on the previous car. My insurance company stepped in to help me after contacting the finance company. My experience with Headquarter Nissan was awful

At the dealership I was met with the fastest talking salesman that I ever met. The top of it all was that I was in a car accident with someone who was under the influence. He was speeding of course. The good thing is that by hitting me it stopped him from hitting someone else on their driver side. The worst was that my air bag didn't go off. Upon calling the dealership I found out that a car going 15 miles an hour sets off the bag. I was in shock. Now all I get is phone calls to cover the car ne ver an inquiry about me

Cerritos Nissan in Calif was a pleasure to work with. The sales manager Anthony Waites went the extra mile to assist with my purchase. As someone with a 35yr history with Nissan, It was again nice to of done business with Nissan. Im the proud of owner of a new Nissan Z Heritage Edition which is quite a sports car. Thank you Nissan for continuing to bring us a redesigned Nissan Z that really performs and looks beautiful.

About a month after my warranty ended my rear door lock went out then the following month the other went out. Doing research on this I saw that door locks have been an issue. I went to the dealer for an oil change and explained I had this issue and they provided me with the Nissan consumer number. They responded and had dealership give me a call and wanted me to pay for a diagnosis of $176 and then said Nissan might pay half or not at all for the repair. I was a Nissan fanatic but after this I suggest you don’t buy any. The quality of the vehicles have gone way down.

“NISSAN OF CLEARWATER -DO NOT GO TO THIS LOCATION- Vanessa Gomez, Austin Kondor and Brandon Valenzuela reached out to me regarding a Nissan I was interested in at there location. They emailed, texted and called every five minutes for 2 days until I contacted them. I
was trying to use my own finance company as I was already prequalified. They told me to fill out the application and they would send me some numbers, and we would go from there. After going back in forth for a couple of hours. I heard nothing from anyone, no text no call no emails. I reached out to my finance company the next day, they stated Nissan sent the offer for 22,995. And they were only looking to finance 21,995. And the car pricing on there website is 22,576. They were waiting for Nissan to provide another offer. Still no contact from Nissan. I reached out to Vanessa for a status check, 2 hours later she emails me and says Capitol one didn’t approve the full amount. Do you want us to look for another car. I was shocked because had I not emailed anyone would they have reached out. They went from borderline harassing me to crickets. When I questioned Vanessa on the lack of service and follow up. She proceeded to say it’s hard for them to help someone with “challenged credit”. To say I was speechless was an understatement. She then proceeded to say be mad with Capital One not us. I don’t care what the amount is, is it not the process to follow up and let me know. Or how about hey they want 4k down are you able to work with it. But to not follow up at all and then give me attitude when I reach out is wild. Per Vanessa if you have “challenged credit” this is not the place for you. Capital One was able to provide me other dealerships that would be help to assist. If I could give negative stars I would

Not the best cars to drive. Nothing but problems

DON’T WALK ………. RUN….. to a different dealership! Tameron Nissan, of Mobiles (Alabama) reputation for crappiness is well warranted. I took a chance this time, and I wish I hadn’t. Once you’ve signed on the line, and are out the door with your vehicle, you can kiss even the smallest bit of customer service goodbye. True in my case, regardless of their assurance lol. Not even the curtesy of a return call, message, or email. I was aware of their poor reputation, so I had bought my previous Nissans at a neighboring dealership. Silly me, I took a chance with them (Nissan Mobile) this time, to avoid a drive to a different dealership that’s a little further away. Not a smart decision. I’ve bought many new cars over my lifetime. Nissan Mobile has hands down been the absolute worst experience Ive ever had. Not buyers remorse at all. But dealership remorse?? YES!! If they rush you to do a Google review before leaving the dealership …… another big clue. Save yourself.

I had a fantastic experience at Performance Nissan of Pompano thanks to Naej Charles. He took great care of my Tesla service and made sure everything was done just right. I truly appreciate his patience, professionalism, and attention to detail throughout the entire process. Naej made sure I understood everything and never rushed me, which really stood out. Thank you again for the top-notch service—I left feeling confident and taken care of. Highly recommend both Naej and the team at Performance Nissan!

NISSAN IS ON THE VERGEOF BANKRUPTCY CLOSED 3 PLANTS LAYED OF 6.800 WORKED ABROAD SUNDERLAND PLANT NOT SAFE SO IF YOU BUY A NEW NISSAN CAR IF YOU BUY A NISSAN CAR AND THE COMPANY DO GO BANKRUPT YOU WOULD LIKELY FACE CHALLENGES WITH WARRANTY REPAIRS AND SELLING IT AGAIN SO IF YOU GOING TO BUY A NEW NISSAN ASK WHAT THEY OFFER IF THE COMEPANY DO GO BUST

Van Horn Nissan in Sheboygan Wisconsin is the best of the best!!
The no pressure sales person (I dealt with Jessica Schnabl) was a joy to do business with. The dealership was very accommodating and expedient with everything about the nissan pathfinder purchase that I transacted. I just wish that all car dealers operated at this high of a level of customer focus!
Thank you again, Van Horn Nissan of Sheboygan!!
Michael Guenther

I bought a Nissan and have been receiving junk mail asking me to buy another one for 6 years. At least one letter a month, sometimes more. I call Nissan to ask them to stop it, they won't.

When I call the dealerships, who's address is on the mail, they say the company controls the mail. When I call corporate, they blame the dealerships. Corporate does say they will 'remove you from the mailing list' but for in my case that hasn't worked for 6 years.

My sister bought a new car from Lakeland Nissan Jenkins and just like me we're on once again doing a bad review because she had no fluids checked when she bought the new car it was out of windshield wiper fluid it had tape goop all over the car when I took mine in for an oil change there was oil sprayed all over the inside of my engine when I bought my brand new car there their service department sucks at Lakeland Jenkins Nissan. My husband had the same thing happened to him the oil change was done very sloppy had oil sprayed everywhere how can that happen twice in the same family their service department needs to do a better job.

Brian Chand at Jenkins Nissan was great. He kept me informed on the progress of my vehicle. He even had them wash it for me.

Imagine taking a much-needed summer trip with your family of four. It’s a busy summer week trying to squeeze in a long weekend with summer camps and family gatherings. To maximize your children’s opportunities to connect with peers and to create meaningful experiences you decide to leave late after camp on Thursday night. Then 150 miles into your trip- BANG- your one-year-old warranty backed vehicle suffers catastrophic engine failure. Your heart sinks. You put your trust in this company to transport your family hundreds of miles away, but they let you down. You’re on the side of the road, your kids are scared, your trunk is full, and you’re stuck the middle of nowhere with midnight approaching.

That is precisely the situation I found myself in one July night. But not to worry, Nissan would take care of me, right? After all, the car was under warranty. Any cost incurred as a result of this engine failure ought to be covered. Or so I thought. Evidently Nissan has no interest in ensuring that you arrive at your destination safely, or that you can rely on their vehicles to transport you to and from your destination. And if you need to transport your inoperable vehicle to a dealership to be serviced- you’re on your own.

The engine repair was covered, but the transportation costs incurred as a result of the failure were not. Nor were the rental costs for half of the time the vehicle was out of service.

Nissan let me down again. I do not plan on giving them the opportunity to let me down a third time.

I purchased a new 2024 Nissan Sentra, after many issues with a used car that I purchased, so I figured I’d buy something NEW so I wouldn’t have to haven’t in the shop every other week. Boy did Nissan let me down. There is SOMETHING wrong with my car, and I’ve made EVERY effort to take excellent care of my new car, to protect my investment. Around month two of having my new car, I noticed when I come to a stop, there is a GOD awful “crunchy, grinding” noise that is so loud, my neighbors have asked me what is wrong with my breaks (they can hear it standing OUTSIDE near the stop sign). So I took it into the shop- This noise doesn’t happen every time I stop, only sometimes, mornings being the absolute worse. Shocker- “ma'am your breaks are fine. We didn’t hear any noises while driving it and the noise you’re hearing is “slip stick”- we checked your brakes and they are wearing normal and there’s nothing wrong”. Ok so I left, not satisfied, because the car is still making the god awful noise. They wouldn’t even provide me with a loaner OR a ride to work, since they only shuttle within 10 miles from the dealer. A few weeks later and the noise is worse. I take it BACK to the dealer, and got my oil changes and tires rotated. “ma’am- There is NOTHING wrong with your car”- WHAT? So they’re basically telling me I am a liar. My mother hears it- my father hears it- My kids hear it and whenever someone that rides along with me hears it and always asks - WHAT the hell is wrong with your breaks? I said the dealer said it’s NORMAL and that it’s “Slip stick”. well, my father is who a retired master mechanic, said that the noise is NOT normal slip stick. Third trip to the dealer, and 3 days of missed hours at work, There is still NOTHING WRONG with the car. I called Nissan directly and told them I didn’t buy a Brand new car for it to make a god awful noise (Not to mention I’m a little nervous that there is going to be a breaking failure) Nissan customer service said after reviewing the shop records, and with the amount of miles that are NOW on my car (12k- I drove it on two road trips this summer) but the first time I took it in it only had just over 4k miles, they aren’t willing to trade it in for a different car - I don’t even care if it’s another brand new car- I just want it to sound good - And not like my breaks are going to FAIL. I’m so angry. She said after reviewing my file- they are going to send a tech out to the dealer I got it from, which is over 30 miles from my house. I am not comfortable driving this car!!!!!! Come on NISSAN - DO BETER to your customers! I’ve never recieved such uncaring/crappy customer service from the SHOP to the Customer advocate- NO ONE IS ADVOCATING for me! NO ONE! I WILL BE FILING A COMPLAINT with the attorney generals office and I WILL BE CONTACTING. A lemon law lawyer. If NISSAN is such a great company why can’t they help? The advocate that called me, Kelly- was rude and dismissive- oh I understand, NO YOU DO NOT! If you did you’d be putting me in another car until you find out WHAT THE F IS WRONG With MINE! I am more than frustrated I am fuming! They all act like I’m lying! Why would I LIE ABOUT THIS !? Do yourself a favor and STAY AWAY FROM Nissan . I will be BLASTING THEIR CUSTOMER SERVICE EVERYWHERE I CAN BECAUSE THEY ARE NOT HELPFUL AND THEY REALLY DON’T GIVE A FLYING F

Windshield cracked in half right down the middle. No sign of any chips. No cars around me at the time. Pathfinder with 4800 miles. Service writer and mechanic also said no sign of outside damage yet Nissan denies the claim. Been in the auto business for 40 years and sure this is a defective windshield. Poor customer service after repeated calls.

I am the owner of a 2023 Nissan Rogue that was purchased Sept 2023. The truck has literally been in the shop since October 2023. Everything just about has been replaced from engine mounts, shocks, side grill panels, air conditioner unit, stick shift, back seat and arm rest, the list can go on! 😭 Well I’m Nov 2023 I brough the vehicle to Avondale Nissan do to the tires loosing air! Per the shop mechanic he stated loosing air is as normal and he didn’t see anything wrong with the tires. How the hell is loosing air from a tire normal?! Now here it is 9 month later and I’m still putting air in the tires only to be on a flat due to a nail and since I had to get it patched (Nissan service never game me back my tire 🛞 lock nut) so they filled tired with air and a partial patch so I can make it back to Avondale Nissan from downtown Phoenix only to be told by Avondale Nissan and Nissan USA there is nothing they can do and I have to buy new tires! New tires when I have told Nissan about the tire leak only after having the vehicle less than 30 days? How do I have a new car but it’s giving used issues?!
I will not refer anyone to any Nissan products. I am Very displeased and disappointed in Nissan especially when I worked for a Nissan dealership and I know what can be done behind the scenes! I guess my skin color is not fair enough?! Truck only had less than 10k miles on it and tires before I started having tires issues and on top of Everything else!!!!!
Nissan, go back to the drawing board stop ripping off investors!!!
The fact that Nissan makes money of all service repairs and couldn’t replace 2 tires is ridiculously absurd!

My experience from the front door to the back door.
At 1st, it was a little rocky,
We weren't on the same page. The 1st car I got put into wasn't the right fit.
It was settled 😌 I was under the tender care of one of the managers Ann Woods she was instrumental & worked hard to get me a deal I would be much happier with 😊 Sonia Lopez & other sales consultants this time around won me over 👍 with their upbeat personalities, I find they can be very accommodating if there's a problem or you're not satisfied with your ride, let them know right ! Away & they would try to clarify the problem.

Thank 🌺 you guys at Lynne's Nissan at 318 Bloomfield Avenue, Bloomfield N.J.

It's sickening to see large corporations, Nissan Corp. specifically, producing parts that are not sustainable and not owning up to their mistakes when it was their job to fix something in the first place.

Aug 2020 my transmission needed repair (under warranty) and they replaced parts (protocol, which is fine). Sep 2022 those same parts failed and I was told I needed to replace my transmission fully at $6500. But I came back and told them it was still under warranty (for another 6 months). The warranty department came back and decided on only replacing parts again. Even though I know 100% that from the mechanics inspection that the best solution was to fully replace the whole transmission. 1.5 years from that fix in 2022 my transmission is failing again. Just to tally this up, this is 3x in 4 years my transmission has failed on a car that is under 90,000 miles. My 1st issue happened at 47,000 miles; 72,000 miles; and last at 89,000 miles. Nissan Corp told me that they would do 50/50 on my transmission repair but decided themselves it needed to be fully replaced. Although it's doing the exact same thing it did in 2020 and 2022. So instead of parts they want the whole thing which now would cost us $4000. My transfer case in addition is leaking as well from all these transmission issues (but Nissan won't cover that) that's an additional $2000. So a total of $6,000.They won't tell us why they decided on doing it this way instead of all the ways they did before. And won't tell us why they chose to not fully replace it when I was instructed it needed to be when it was under warranty. Now my car is devalued and I don't have a vehicle. Thank you Nissan for treating your customers like garbage. *over a month battle, how exhausting