NEXT LEVEL UK Reviews 

509
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often noting their robust construction and impressive detail, which many feel justifies the cost. The wide selection of items is also a significant highlight, with many finding exactly what they've been searching for, making it a go-to for unique collectibles and gifts. Reviewers frequently commend the fast and well-packaged delivery, with many orders arriving quicker than expected, even during busy periods. The service is often described as amazing, with helpful and informative staff, and the ordering process is generally smooth and easy to navigate. However, some customers also noted issues with delivery, including delayed shipments, items arriving damaged, or problems with courier services. A few other people also felt that some products had minor manufacturing flaws or discrepancies from their online images.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many describing items as well-made, good... See more

Quality

Customers consistently note positive experiences with quality, praising the amazing craftsmanship and... See more

Delivery service

People report positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and stating they... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing helmet. My son is absolutely delighted with his stormtrooper helmet. It's perfect for any fan. He can't wait to go to our local comic con now. Fast delivery. Will definitely order again.

Rated 5 out of 5 stars

Easy to select and order the product. The delivery was prompt and very well packaged. When the lightsaber arrived it came with loads of free things including an excellent hard carry case. The Darksabe... See more

Rated 5 out of 5 stars

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product def... See more

Rated 5 out of 5 stars

The wide range of products is simply amazing; it has something for everyone. The quality of products sold is first-class, and the customer support team is extremely helpful and friendly. I recommend t... See more


4.4

Excellent

TrustScore 4.5 out of 5

509 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 10% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(509)

189 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing!

Was a bit nervous at first ordering as there seems to be scams of the Pokeball but I was no disappointed! 10/10 in great condition and such good quality. Thank you!

29 January 2026
Rated 2 out of 5 stars

Very upset.

not only did delivery take super long
it got delivered to the wrong place
AND the item came chipped and damaged
very upset
the only reason it’s not a 1 star is because i got good customer service when i called up

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Peak Customer support

Insane customer service
when I was having issues with delivery the people over email were responding quickly and with up to date information and they were very helpful in the end.

would highly recommend

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Couldn’t recommend enough

Couldn’t recommend enough. Son loved his game of thrones sword. Really well made and didn’t take long to arrive. Will definitely be a returning customer. Many thanks

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing products!!

I’ve ordered Wonder Woman’s sword which is now discontinued and Loki’s horns. Both are of absolutely amazing quality and shipment was very quick

12 January 2026
Unprompted review
Rated 5 out of 5 stars

Found what I had been wanting for years…

Found what I had been wanting for years
Order was placed and I received within 3days. Was not disappointed
Twinkle and Icing death if you know you know
quality excellent
Price excellent
Service excellent
I'm one very very happy customer

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service

Item arrived very fast, well packaged and very good quality I’m very happy with it and il definitely be using this company again highly recommended thank you!

29 December 2025
Rated 5 out of 5 stars

love it

the shipping was really fast and the product is so pretty. the quality is amazing and i love how detailed it is

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish

Really helpful company. I emailed twice to ask questions and the immediately responded. It is Xmas and I left it late because I couldn’t find what I wanted until coming across this company. They were super quick in sending and this arrived two days before Xmas. 100. % good quality product too. Deffinetly would recomend and use again.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Best impulse buy

Saw and decided to impulse buy a product for my nephew. Ordered it on Sunday 21st and it arrived on Tuesday 23rd December (expected to take longer with it being so close to christmas). The product definitely is worth the extra compared to the replicas found on ebay etc. Very impressed with their service and quality of product. Will definitely be orderering from here again.

23 December 2025
Unprompted review

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